Technical Support Specialist
4 days ago
Job Overview
Tajpur Investments Ltd is seeking a skilled Technical Support Specialist to join their team. As a key member of our technical support team, you will be responsible for providing top-notch assistance to our clients.
About the Role
This permanent, full-time position offers a competitive salary of $33.00 per hour and comes with opportunities for growth and development. We are looking for someone who is passionate about delivering exceptional customer service and has excellent communication skills.
Key Responsibilities
- Communicate effectively with clients via phone, email, or in-person to identify and resolve technical issues.
- Provide real-time assistance and guidance to clients experiencing difficulties with software applications.
- Collaborate with internal teams to ensure timely resolution of client issues.
- Maintain accurate records of client interactions, including problem-solving strategies and solutions.
- Assist clients with software installation, upgrades, and network connectivity issues.
Requirements
To be successful in this role, you will need:
- A secondary school diploma or equivalent.
- Post-secondary education in a related field (e.g., computer science, information technology).
- No prior work experience is required, but a strong desire to learn and grow in the IT industry is essential.
Why Join Our Team?
We offer a dynamic and supportive work environment that fosters growth and development. As a Technical Support Specialist at Tajpur Investments Ltd, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our organization.
Location
This role is based in Abbotsford, British Columbia (V2S 2B5). While we do not provide relocation assistance, we encourage candidates from the surrounding area to apply.
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