Receptionist/administrative Assistant

14 hours ago


Surrey, Canada Liberty Tax Full time

We are looking for a motivated and experienced Receptionist for our Surrey office.

**Responsibilities for this job include**:

- Greets customers in office and determine their service needs
- Answers incoming phone calls
- Coordinates client flow, inquiries, and schedules appointments for customers on the phone and in person
- Accepting client payments by cash or card accurately
- Maintaining the office cleanliness and appearance
- Prepares client service packets and has customers begin appropriate paperwork before their interview; maintains an ample supply of pre-made packets
- Calls prior customers to schedule appointments
- Act as a contact person with the Franchise owner and Head Office
- Assists in preparation of courier pouches and receives, organizes and files incoming material
- Handles client complaints professionally and refers customers to the individual who can assist them
- The receptionist will also be tasked with some other clerical duties assigned by the general manager.

**Character Traits and Skills we are looking for**:

- Excellent telephone etiquette
- Friendly and outgoing personality
- Able to handle stress well and multi-task
- Organized and tidy
- Courteous and patient towards client.

We will contact those who qualify for an interview.

**Job Types**: Full-time, Part-time

**Salary**: Based on experience

**Job Types**: Full-time, Part-time
Part-time hours: 30-40 per week

**Salary**: From $18.00 per hour

Schedule:

- Day shift

Work Location: One location



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