Restaurant Assistant Managers

3 months ago

Ottawa, Canada Swiss Chalet Full time

**Are you looking for a full-time job in an exciting, fast-paced environment? If you love working with people and have a passion for great Canadian food, we are looking for you**
At Swiss Chalet we deliver delicious “home-made” food, made fresh in-house just for you. Our atmosphere is warm, welcoming and feels like home.

At Swiss Chalet, we work as a team and help each other succeed. Our Managers are hands-on and our team works together to deliver the Perfect Guest Experience to our guests each and every time. We genuinely care about each Guest and every Associate.

We are looking for individuals that are passionate about Food, Hospitality, and are Guest focused as well as being a strong and motivating team player.

**Responsibilities**:

- Manage all ongoing operations of a restaurant while achieving business requirement (including reporting, adherence to local and provincial legislation and regulations, development of reports, etc.)
- Ensure Guest Experience is maintained by quickly and effectively resolving Guest complaints when received in the kitchen
- Take the opportunity to be Guest facing - deliver food and communicate with Guests on a regular basis to gain insights on how you impact the Guest Experience
- Ensure recipe adherence in kitchen execution of all products served
- Oversee adherence to legislative and food handling requirements
- Implement and adhere to the Health and Safety policies and procedures outlined in the Health and Safety Program (i.e. proper safe food service, Occupational Health & Safety Act, WHMIS, etc.)
- Possess the potential to effectively run the back & front of house and lead all shifts to meet Brand standards as well as financial goals
- Ensure the store is operating to all standards of a "Benchmark Restaurant", and creating a Perfect Guest Experience every time
- Continue to develop associates and train new staff
- Support and implement Standards and Controls
- Other management duties as directed by the Franchise Owner and General Manager

**Is This You?**
- Ability to work in an environment that encourages and fosters teamwork, participation, creativity, openness, honesty, mutual respect and lots of fun
- Diploma in Culinary Management and/or Kitchen Manager accreditation is an asset but not required
- Minimum 2-3 years kitchen experience working in a high-volume causal dining restaurant or high-volume fast-food restaurant
- Strong knowledge of HACCP and food safety standards
- Planning and analytical skills with the ability to prioritize and multitask in a fast-paced environment
- Experience with food and labour cost controls and monitoring of cost budgets
- Proficient people manager with coaching experience and the ability to listen and respond effectively to Associate and Guest concerns

**PERKS Why should you work for us?**
- Free meals on shift & 20% employee discount dining card valid at all RECIPE brands
- Flexible scheduling (must be available most Saturdays & Sundays)
- Growth and advancement opportunities within the restaurant group

Location: 653 Terry Fox Drive, Ottawa, ON K2L 4E7

**Job Types**: Full-time, Part-time

**Salary**: $17.00-$20.00 per hour

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