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Restaurant Operations Manager

2 months ago


Ottawa, Ontario, Canada Tomo Restaurant Full time
About Tomo Restaurant

Tomo Restaurant is a dynamic and fast-paced restaurant environment that requires a skilled Restaurant Manager to oversee daily operations.

Key Responsibilities
  • Service Development
    • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management
    • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Inventory Management
    • Cost products and services, and organize and maintain inventory to optimize stock levels and minimize waste.
  • Health and Safety
    • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Supply Chain Management
    • Negotiate arrangements with suppliers for food and other supplies to secure the best deals.
  • Marketing and Customer Service
    • Participate in marketing plans and implementation to promote the restaurant and attract new customers.
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Provide exceptional customer service to ensure customer satisfaction.
  • Operations Management
    • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience
    • 2 years to less than 3 years of experience in a restaurant management role.
  • Personal Qualities
    • Client focus
    • Dependability
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Organized
    • Reliability
    • Team player
    • Ability to multitask
Work Environment
  • Transportation
    • Public transportation is available.