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Restaurant Operations Manager

2 months ago

Ottawa, Ontario, Canada Tomo Restaurant Full time
About Tomo Restaurant

Tomo Restaurant is a dynamic and fast-paced restaurant environment that requires a skilled Restaurant Operations Manager to oversee the daily operations of our establishment.

Key Responsibilities
  • Service Development
    • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management
    • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Inventory Management
    • Cost products and services to ensure optimal inventory levels and minimize waste.
  • Health and Safety
    • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Supply Chain Management
    • Negotiate arrangements with suppliers for food and other supplies to secure the best possible deals.
  • Marketing and Customer Service
    • Participate in marketing plans and implementation to promote the restaurant and attract new customers.
    • Address customers' complaints or concerns in a professional and timely manner.
  • Leadership and Team Management
    • Plan, organize, direct, control, and evaluate daily operations to ensure the restaurant runs smoothly.
    • Leading and instructing individuals to achieve team goals and objectives.
  • Transportation and Travel
    • Public transportation is available for employees to commute to work.
  • Personal Suitability
    • Client focus to provide excellent customer service.
    • Dependability to ensure tasks are completed on time.
    • Efficient interpersonal skills to communicate effectively with colleagues and customers.
    • Excellent oral communication skills to resolve customer complaints.
    • Flexibility to adapt to changing situations.
    • Organized to prioritize tasks and manage time effectively.
    • Reliability to maintain a high level of performance.
    • Team player to work collaboratively with colleagues.
    • Ability to multitask to handle multiple responsibilities simultaneously.