Service Coordinator

3 months ago


Ottawa, Canada Troy Life & Fire Safety Ltd. Full time

**Troy Life & Fire Safety Ltd. **is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian, employee-owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

We are hiring a **Service Coordinator **to join our Fire Service team

**Nature & Scope**
- Prime objective is to assist the Fire Detection Manager in all administrative tasks associated with the day-to-day operation of the branch.
- Coordinating with accuracy and efficiency the schedules of our Fire Alarm Service Technicians to complete, inspections, repairs, and renovations.
- Processing and tracking work orders and associated invoices
- Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel.
- Responsible for keeping branch records for expenses and updating them accordingly.
- Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office.
- Strive to maintain the highest level of customer satisfaction.
- Process all documents with accuracy and efficiency.
- Other administrative duties as required.

**Qualifications**
- Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Coordination/Scheduling experience an asset
- 2-year diploma in business/office administration or equivalent work experience preferred.
- 3-5 years of experience preferred.

Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both
- Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON K2E 7J4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- coordination: 2 years (preferred)
- office administration: 3 years (preferred)

Work Location: In person


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