Service Coordinator

5 months ago


Ottawa, Canada Comairco Full time

**Ottawa, ON**:
We’re looking for a **Service Coordinator** to join our team at our **Ottawa** branch

**Why work at Comairco?**:

- Insurance program, telemedicine and employee assistance program;
- Corporate events such as pizza dinners and Christmas parties;
- Friendly, welcoming environment;
- Salary based on experience;
- Benefits.

Reporting to the **Service Manager**, the Service Coordinator will be responsible for:

- Proactively monitoring service agreements;
- Coordinating the appointment with clients;
- Scheduling technicians on various service calls;
- Maintaining up-to-date information in the computer system;
- Processing warranty claims as required;
- Ordering and tracking parts for work orders;
- Providing excellent customer service to ensure customer loyalty;
- Promoting the products, services and company image.

**Job qualifications and Requirements**:

- 3 to 5 years of experience in a Service Coordinator position;
- Post secondary education; Technical/Mechanical training considered an asset.
- Able to work autonomously and work well in a team environment;
- Possess high level of motivation, initiative, and organizational skills.
- Accomplished multi-tasker with ability to prioritize and strive under pressure.
- Familiar with Windows (Excel), POS Systems, AX

**Company**:
Comairco is a leading distributor of compressors and compressed air accessories in the United States and Canada. Comairco is a family-owned company whose employees have been at the heart of its success for 50 years


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