Service, Warranty and Logistics Representative
3 weeks ago
**This position is hybrid with 3 days in the office, and 2 days work remote.**
Reporting to the Service, Warranty and Logistics Supervisor, the Service, Warranty and Logistics Representative is responsible for the administrative operations of service and warranty items as well as the procurement of materials and equipment.
**Specific duties and responsibilities**
**Service and Install**
- Process and track requests for servicing and installations as required;
- Evaluate and dispatch service technicians in accordance with Vista Services Standard policy and guidelines;
- Process and record activities such as product deliveries, service calls, warranty claims and customer transactions;
- Track and reconcile delivery log, record delivery dates and corresponding assets correctly.
**Customer Centric**
- Provide a high level of customer service in a professional and courteous environment;
- Handle all customer orders and issues for service;
- Review and enhance current Company processes and recommend solutions;
- Support, suggest and drive process improvements that increase controls, efficiency, and effectiveness;
- Assist in handling non-service-related customer service calls as required or scheduled.
**Warranty**
- Manage purchase orders for lost or damaged inventory at site;
- Process warranty data and claims;
- Process and manage closings, service work orders, serial numbers, and any other missing data;
- Monitor inventory control - track and log all inventory as required.
**Relationship Building**
- Co-ordinate closings with Vendor Services to prepare future dated rental agreements;
- Ensure all Vista Service. policies and procedures are followed;
- Participate in all Vista cross training initiatives;
- Other duties as assigned to meet team objectives.
**Salary**: $43,000.00-$45,000.00 per year
**Benefits**:
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus pay
**Experience**:
- Order fulfillment: 1 year (required)
Work Location: Hybrid remote in NEPEAN, ON
-
Service, Warranty and Logistics Representative
2 weeks ago
Nepean, Canada VISTA SERVICES Full time**Service, Warranty and Logistics Representative** - 12-month contract - Hybrid position_ **About Vista Services** Vista Services is more than just a financial partner - we are helping communities, the people that live within them and the local contractors that service the area. Our dealers are experts in the water heater, HVAC, and residential...
-
Service Advisor and Warranty Administrator
2 weeks ago
Nepean, Canada B & T MacFarlane Full time**Service Advisor and Warranty Administrator** Company: Welcome to B& T MacFarlane, a Premier dealership of the Kubota Brand, family owned and operated since 1957. We are passionate about the customers we serve and support, from contractors to small business owners, estate owners, and hobby farmers in Ottawa and the Surrounding Market Area. We are a team of...
-
Warranty Administrator
1 week ago
Nepean, Canada Myers Barrhaven Volkswagen Full time**Title: Warranty Administrator** **Location: Myers Barrhaven Volkswagen** **About Myers** Myers Automotive Group is all about Ottawa. The people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils and volunteer with you to make good things happen. We...
-
Warranty Administrator
3 weeks ago
Nepean, Canada Audi West Ottawa Full timeThe Mark Motors Group prides itself on being Ottawa’s Premium vehicle leader in both sales and service. Come join our Audi West Ottawa location on West Hunt Club and become a member of one of Canada’s Top Audi dealerships. We are focused on exceptional customer service and on developing our teams to be the best in the market. We are looking for a...
-
Nepean, Canada Level Six Full time**Position: Direct-to-Consumer Customer Service Representative** Level Six is a globally recognized water sports brand based in beautiful Ottawa, Ontario. Over 26 years Level Six has built a reputation for innovation and quality and has emerged as an industry leader in water sports. Level Six offers employees a dynamic and multifaceted working environment...
-
Logistics Manager
1 week ago
Nepean, Canada PiShop Inc. Full timePiShop.ca is a growing e-commerce and electronics distribution business. We are based in Otatwa, Canada and work with supplier, vendors and customers all over the globe. **Key Responsibilities**: - **Shipping and Logistics Optimization**: - Monitor, analyze, and improve shipping and logistics costs. - Develop strategies to further optimize logistics...
-
Customer Service Representative
3 weeks ago
Nepean, Canada Summit Marketing Solutions Full timeWe are all about the customer experience and ensuring they are always cared for at all costs. We are on a mission to find individuals who can create and deliver fantastic customer experiences. Our business is about making customers happy. That's all we do. Our Customer Service Representative team has helped companies build engaged, pleased, profitable...
-
Customer Service Representative
2 weeks ago
Nepean, Canada Myers CARSTAR Full timeMyers CARSTAR South - located at 30 Sunderland - is looking for a Customer Service Representative (CSR) to join our body shop. The Customer Service Representative will be responsible for handling day-to-day interactions with customers and insurance partners both in person and over the phone, and for assisting in managing the administrative processes involved...
-
Customer Service Representative
2 weeks ago
Nepean, Canada Sonovision Full time**JOB TITLE**:CUSTOMER SERVICE REPRESENTATIVE **COMPANY**: SONOVISION SONOVISION is a leading international company specializing in technical documentation and engineering services. We are seeking an extraordinary and dynamic individual to join our North America team as a Customer Service Representative and WOW our customers everyday. With our focus on...
-
Service Writer
2 weeks ago
Nepean, Canada Inacre Conseil inc. Full timeDo you have Customer Service experience in the Automotive, Powersports, Marine or Motorcycle equipment sector? Are you passionate about working with and discussing the latest and greatest Motorcycles, ATV, Ski-doos, Sea-doos, and Side by Side equipment? MOTOR SPORTS WORLD is looking for a technical minded and customer-oriented Service Writer to join their...
-
Automotive Service Advisor
1 week ago
Nepean, Canada Barrhaven Ford Full timeBarrhaven Ford is looking for an experienced Service Advisor to join our team of Service Professionals. We are looking for a strong team player, with great customer service and sales skills. We have a strong, well-supported team that works hard to provide and exceptional level of service to our clients. If you feel you could excel in this environment, we...
-
Customer Service Representative
3 weeks ago
Nepean, Canada Handi-House Full timeHandi-House, a leader in the retailing of mobility aids and home health care, is seeking a full-time customer service representative who will interact with clients and answer phone messages. We sell, service and rent walkers, wheelchairs and other home health care products to a growing market for seniors, caregivers and others in need of various mobility and...
-
Residence Service Representative
2 weeks ago
Nepean, Canada Campus Living Centres Full time**Position Summary and Job Magnitude** The Residence Services Representative is responsible for maintaining guest satisfaction at all times. They must be able to listen and understand the needs of guests and deliver the appropriate level of service to meet their satisfaction. The Residence Services Representative will work out of the front desk of the...
-
Automotive Service Advisor
3 weeks ago
Nepean, Canada Star Motors of Ottawa Mercedes-Benz Full time**Main Duties Include (but are not limited to)**: - Following up with progress of each repair & contact customers regarding any changes to the estimate or the time quoted - Enter repair order information into schedule including promise time. - Handle all telephone inquiries & return messages promptly and courteously - Keep active communication within the...
-
Customer Service Representative
3 weeks ago
Nepean, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...
-
Call Center Customer Service Representative
3 weeks ago
Nepean, Canada Capital BBQ Full time**OVER 35 YEARS OF MAKING 'BACKYARD HEROES'** At Capital BBQ we've been helping our customers become 'backyard heroes' for over 35 years. Whether you are looking for a new grill, a smoker, some charcoal, barbecue-related parts & accessories, or are thinking of finally investing in that outdoor kitchen you've always dreamt of, we've got you covered. **ARE...
-
Business Representative
3 weeks ago
Nepean, Canada Prio Auto Sales Full timeWe are seeking a presentable and professional individual to represent our business in Ottawa, Montreal, and Toronto as part of a short-term marketing campaign. This role involves visiting pre-assigned businesses in each city, introducing our services, and distributing business cards. **Responsibilities**: - Visit pre-assigned locations to distribute...
-
Customer Service Position
3 weeks ago
Nepean, Canada Georgian Water and Air East Full time**Overview** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. If you have excellent communication skills, a passion for helping others, and enjoy working in a...
-
Client Service Representative
2 weeks ago
Nepean, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
3 weeks ago
Nepean, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...