Warranty Administrator
2 weeks ago
The Mark Motors Group prides itself on being Ottawa’s Premium vehicle leader in both sales and service. Come join our Audi West Ottawa location on West Hunt Club and become a member of one of Canada’s Top Audi dealerships. We are focused on exceptional customer service and on developing our teams to be the best in the market.
We are looking for a **Warranty Administrator** for our Audi West dealership
Main tasks:
1. Process warranty claims and internal work orders
2. Verify compliance with Audi standards and regulations
3. Follow up on claims and ensure prompt payment
4. Notify service manager of exceptions and issues of non-compliance
5. Review and reconcile warranty schedule and provide accounting
6.Provides all necessary documents to A/R clerk, required to process the warranty accounting paperwork, amounts receivable, payments and credits for warranties
7.Ensure staff service is kept aware of current warranty regulations and policy changes
8.Work closely with technical staff to ensure claim information is compliant i.e. write-ups are accurate, ROs are stamped for returns
9.Verifies warranty/defective parts are returned to Audi
**Audi & Warranty experience considered an asset**
Job Type - Full time 7am-4pm
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