Warranty Administrator

5 months ago

Nepean, Canada Myers Barrhaven Volkswagen Full time

**Title: Warranty Administrator**

**Location: Myers Barrhaven Volkswagen**

**About Myers**

Myers Automotive Group is all about Ottawa. The people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils and volunteer with you to make good things happen. We sponsor teams and charity events. We are the community we serve.

We stand behind a solid reputation that we built the “hard way”: By attracting the best staff and the best customers, from one generation after another. From founder to Hank Mews in 1975, and then to his sons Harry and Rob in 2003, each leader of Myers Automotive Group has unwaveringly committed to Ottawa. This dedication fueled Myers' growth to a robust enterprise with 16 dealerships and 3 CARSTAR collision centres, employing nearly 1,000 staff.

Come join our team

**What you will do**:

- Process service warranty claims.
- Submit weekly claims on tight timelines.
- Assist with activities in the service department, supervise service advisors, cover service drive when Service Manager is not on the floor.
- Work with advisors to ensure CEM (CSI) scores are above national & region every month.
- Other duties as assigned by the Service Manager.

**For this role, come equipped with**:

- Minimum 2 years warranty experience in an automotive dealership is a definite asset.
- Volkswagen or Audi experience is a definite asset.
- Reynolds and Reynolds experience is an asset but not required.
- Bilingualism is an asset but not required.
- Knowledge and understanding of service policies and procedures.
- Organizational skills and a strong attention to detail.
- The ability to maintain strict deadlines.
- The ability to work as part of a team and independently.

**Please note**: In addition to the base salary, Myers proudly offers its employees a comprehensive and competitive total rewards package that features:

- Bonus potential of $20,000/year
- Career mobility
- Flexible benefits
- Paid leaves
- Commission package (where applicable),
- Good work/life balance
- Robust health & well-being initiatives
- On-going training

**Salary**: From $40,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person

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