Current jobs related to Residence Service Representative - Nepean - Campus Living Centres

  • Resident Service Aide

    3 months ago

    Nepean, Canada Extendicare Full time

    **Job Description**: - RSA Job description - Required courses - The food handlers course - is a requirement - This course is offered through- Food Handlers Certificate - Food Safety Course Online Training (probeit.ca)- The safe lifts and lifting training - will be provided in house - Providing assistance while feeding a resident - will be provided in...

  • Customer Service Representative

    4 months ago

    Nepean, Canada Summit Marketing Solutions Full time

    We are all about the customer experience and ensuring they are always cared for at all costs. We are on a mission to find individuals who can create and deliver fantastic customer experiences. Our business is about making customers happy. That's all we do. Our Customer Service Representative team has helped companies build engaged, pleased, profitable...

  • Customer Service Representative

    4 months ago

    Nepean, Canada Sonovision Full time

    **JOB TITLE**:CUSTOMER SERVICE REPRESENTATIVE **COMPANY**: SONOVISION SONOVISION is a leading international company specializing in technical documentation and engineering services. We are seeking an extraordinary and dynamic individual to join our North America team as a Customer Service Representative and WOW our customers everyday. With our focus on...

  • Maintenance Services Representative

    4 months ago

    Nepean, Canada Campus Living Centres Full time

    1. Reporting RelationshipsPosition Reports to: Maintenance Services Lead, Maintenance Services Supervisor- Positions Supervised: N/A- Upward interactions: Residence Services Manager, General Manager2. Position Summary and Job MagnitudeThe Maintenance Services Representative must ensure that the entire building is in safe and good working order at all times....

  • Customer Service Representative

    4 months ago

    Nepean, Canada Handi-House Full time

    Handi-House, a leader in the retailing of mobility aids and home health care, is seeking a full-time customer service representative who will interact with clients and answer phone messages. We sell, service and rent walkers, wheelchairs and other home health care products to a growing market for seniors, caregivers and others in need of various mobility and...

  • Csr - Customer Service Representative

    3 months ago

    Nepean, Canada SIMPLICITY CAR CARE Full time

    Busy automotive repair & body shop looking for a client service representative. **Responsibilities**: - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Upsell products and services to customers based on their needs and preferences - Maintain accurate and detailed records of customer interactions and...

  • Entry Level Customer Service Representative

    4 months ago

    Nepean, Canada Lucent Marketing Group Full time

    Are you experienced in the Customer Service and Sales field and looking to utilize your customer-centric approach to business development? Lucent Marketing Group is one of the Ottawa regions leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering...

  • Customer Service Representative

    3 months ago

    Nepean, Canada CARSTAR Kanata Full time

    The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office. -...

  • Customer Service Representative

    4 months ago

    Nepean, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Customer Service Representative

    3 months ago

    Nepean, Canada Georgian Water and Air East Full time

    **Overview** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. If you have excellent communication skills, a passion for helping others, and enjoy working in a...

  • Customer Service Representative

    3 months ago

    Nepean, Canada The HR ICU Full time

    **Job Title**: Customer Service Representative (Contractual) **Company**: Marcan Pharmaceuticals **Location**: In the Ottawa Office **Key Responsibilities**: - Respond to customer inquiries, provide product information, and assist with order processing. - Maintain a high level of customer satisfaction through effective communication and issue resolution. -...

  • Member Service Representative

    3 months ago

    Nepean, Canada Alterna Savings Full time

    **Scope of Position** The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent member/client experience. This role quickly develops a rapport with members/clients and proactively identifies...

  • Client Service Representative

    3 months ago

    Nepean, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    3 months ago

    Nepean, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    3 months ago

    Nepean, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    4 months ago

    Nepean, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Support Representative

    3 months ago

    Nepean, Canada LMG Full time

    LMG is one of the top consulting firms in the greater Ottawa area. We work with renowned clients in the telecommunications industry and are gearing up to launch a campaign focused on new technological offerings. We have our eyes set on one goal, to grow their consumer base and expand their brand reputation into new markets across the country. With the tools...

  • Front Desk Customer Service Representative

    4 months ago

    Nepean, Canada Masterpiece Granite & Marble Inc Full time

    Responsibilities for Front Desk Customer Service Representative - Accurately enter data into corresponding fields within various software programs - Identify and correct data entry errors using appropriate quality control methods - Manage and organize records and files - Receive and process invoices for payment and update invoice details...

  • Bilingual Sales and Customer Service Representative

    2 weeks ago

    Nepean, Ontario, Canada belairdirect Full time

    About the RoleWe are seeking a highly skilled and motivated Bilingual Sales and Customer Service Representative to join our team at belairdirect. As a key member of our sales and service team, you will play a critical role in providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide top-notch customer service to...

  • Bilingual Sales and Customer Service Representative

    2 weeks ago

    Nepean, Ontario, Canada belairdirect Full time

    About the RoleWe are seeking a highly skilled and motivated Bilingual Sales and Customer Service Representative to join our team at belairdirect. As a key member of our sales and service team, you will play a critical role in providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide top-notch customer service to...

Residence Service Representative

4 months ago

Nepean, Canada Campus Living Centres Full time

**Position Summary and Job Magnitude**
The Residence Services Representative is responsible for maintaining guest satisfaction at all times. They must be able to listen and understand the needs of guests and deliver the appropriate level of service to meet their satisfaction. The Residence Services Representative will work out of the front desk of the property and have a high level of interaction all guests.

**Essential Functions and Basic Duties**
- Demonstrate a high degree of customer service
- Be able to use Campus Living Centres computer software
- Be able to handle cash, and other forms of payments
- Make key cards and know how to access and use building keys appropriately and responsibly
- Maintain video surveillance and ensure that cameras are recording at all times
- Produce assigned front office reports and tasks
- Communicate pertinent information between staff
- Know how to handle phone calls with patience and decorum
- Respect guest privacy
- Knowledge of emergency procedures
- Know who to contact for various situations
- Ensure the room status is updated from the housekeeping department
- Handle in a professional manner; reservations, check-ins, Check-outs, and account settlement
- Maintain the appearance of the desk, lobby and office area at all times
- Understanding of building departments, including maintenance and housekeeping
- Any other duties as assigned

**Health & Safety**
- Works in compliance with the provisions of the OHSA, regulations and internal policies and procedures and reports any contraventions to their supervisor
- Reports to the appropriate supervisor(s) any hazards, missing or defective equipment or protective device which could endanger any person
- Does not engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct
- Inspects the work area and equipment daily and reports any hazards immediately to supervisor
- Attends all required health and safety training programs (e.g. WHMIS, orientation), and applies knowledge to daily operating procedures at Campus Living Centres

**Performance Measurements**

Performance will be primarily measured on the following factors:

- Initiative
- Inter-Personal Skills
- Customer Service
- Reliability
- Skill & Knowledge
- Quality of Desired Results
- Adaptability & Flexibility
- Organizing & Planning
- Overall Performance

**Qualifications**

Education: High School Diploma

Skills/Abilities: Must possess superior verbal communication skills

Must possess superior customer service skills

Must possess superior positive attitude

Must be able to handle multiple projects at once

Experience Required: Minimum of 1 year industry experience or customer service experience

**Equal Opportunity Employer**

It is Campus Living Centres policy to promote equal employment opportunity for all applicants and employees. Campus Living Centres does not unlawfully discriminate on the basis of race, colour, religion, sex, national origin, ancestry, age, physical disability, mental disability, medical condition, marital status or sexual orientation. Campus Living Centres prohibits the harassment of any individual on any of the grounds listed above. This applies to all areas of employment including recruitment, hiring, training and promotion.

**Note**: Join our customer service team and learn new skills in the fast paced business of Hotel Alternative and Student Accommodation. This is a summer contract position (April to September) with the possibility to extend into the fall/winter season. Flexible contract start and end dates to accommodate post-secondary students. This is a customer facing position providing hotel-style customer service out of our front desk.