Front Desk Agent

4 months ago

Thunder Bay, Canada Hampton Inn & Suites Thunder Bay, ON Full time

**Front Desk Associate - PT**

Hampton Inn and Suites by Hilton Thunder Bay

760 Arthur Street West, ON P7E 5R9

Essential Functions:

- Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, processing reservations and credit cards.
- Provides quality service for guests including providing pertinent information about the area.
- Utilize Microsoft Office programs such as Word and Excel
- Run daily shift reports.
- Promptly report all incidents or occurrences of an unusual nature that could result in potential loss, damage, injury or other liability to individuals or Company property.
- Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
- Promote all marketing programs to the guest.
- Responsible for accurate cash control to include keeping the cash drawer at a minimum and ensuring that the shift deposits balance.
- Maintain a neat and clean appearance behind the front desk and in the lobby area.
- Implement all company policies and procedures for safety and security.
- Responsible for key control. Issues and receives both room keys and master keys.
- Deliver cribs, towels or other items to guestrooms as requested.
- Help to drive the shuttle as needed.

Job Requirements:
1. Read, write and speak English.

2. Neat, well-groomed appearance.

3. Must have a flexible schedule to include weekends and evenings.

4. Good communication skills.

5. Pleasant phone voice and excellent people skills.

5. Wear appropriate company uniform, including name tag.

6. Flexible schedule to include evenings, weekends and holidays.

9. Follow and submit daily checklist.

10. Reliable transportation.

Experience or Training Required:
1. High school diploma or GED.

2. Previous front desk experience preferred, but not necessary.

**Job Type**: Part-time

Work Location: In person

  • Front Desk Agent

    4 months ago

    Thunder Bay, Canada Taco Time Full time

    Job Overview: **Duties**: - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and direct them appropriately - Assist guests with inquiries and provide information about hotel services - Handle guest requests promptly and effectively - Process payments and maintain guest accounts -...

  • Front Desk Agent

    4 months ago

    North Bay, Canada Grounded Studios Full time

    Grounded Studios was founded in 2014 by husband and wife team Adam and Krystal Gignac with the goal of creating an environment that would allow them to share their passion for yoga and martial arts with a community of great people. Over the years Grounded Studios has grown to a management team of 4, and an increible team of front desk agents, and yoga and...

  • Front Desk Agent/supervisor

    4 months ago

    Thunder Bay, Canada Howard Johnson Thunder Bay By Wyndham Full time

    '''Job Summary''' We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...

  • Front Desk Representative

    6 days ago

    Alert Bay, Canada Bayside Inn & pub Ltd Full time

    Bayside Inn & Pub Ltd is seeking a highly organized and detail-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay at our hotel.Key Responsibilities:Register arriving guests and assign roomsProcess group arrivals and...

  • Front Desk Representative

    2 weeks ago

    Alert Bay, Canada Bayside Inn & pub Ltd Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Bayside Inn & Pub Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Guest...

  • Front Desk Representative

    2 weeks ago

    Alert Bay, Canada Bayside Inn & pub Ltd Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Bayside Inn & Pub Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Guest...

  • Front Desk Agent/night Auditor-weekends

    5 months ago

    North Bay, Canada Comfort Inn Airport (O’Brien st) Full time

    The Comfort Inn Airport is looking to fill a Night Audit/Front Desk Agent Position. Shifts are a guaranteed 2 nights a week: 11pm-7am Friday and Saturday overnights and and other shifts as needed. 16-40 hours a week. The Front Desk Agent is responsible for ensuring guest satisfaction by dealing with guests in a pleasant, courteous, and professional manner,...

  • Front Desk Associate

    2 months ago

    Thunder Bay, Canada Travelodge by Wyndham Thunder Bay Full time

    Job Title**:Front Desk Associate** Reports To**:Front Office Manager** Hotel**:Travelodge by Wyndham, Thunder Bay** Postion**:Full Time Availablity (No Rescrticted Days)** A Front Desk Agent plays a crucial role in ensuring that customers receive excellent service during their stay at a property. Their primary responsibility is to facilitate a smooth...

  • Front Desk Representative

    2 weeks ago

    Alert Bay, Canada Bayside Inn & pub Ltd Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Bayside Inn & Pub Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the front desk area.Key Responsibilities:Guest Services: Register...

  • Front Desk Representative

    3 weeks ago

    Alert Bay, Canada Bayside Inn & pub Ltd Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Bayside Inn & Pub Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the front desk area.Key Responsibilities:Guest Services: Register...

  • Front Desk Representative

    3 weeks ago

    Alert Bay, Canada Bayside Inn & pub Ltd Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Bayside Inn & Pub Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the front desk area.Key Responsibilities:Guest Services: Register...

  • Front Desk Representative

    3 weeks ago

    Alert Bay, Canada Bayside Inn & pub Ltd Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Bayside Inn & Pub Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the front desk area.Key Responsibilities:Guest Services: Register...

  • Front Desk Representative

    3 weeks ago

    Alert Bay, Canada Bayside Inn & pub Ltd Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Bayside Inn & Pub Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the front desk area.Key Responsibilities:Guest Services: Register...

  • Front Desk Representative

    1 month ago

    Alert Bay, Canada Bayside Inn & pub Ltd Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Bayside Inn & Pub Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the front desk area.Key Responsibilities:Guest Services: Register...

  • Front Desk Representative

    2 weeks ago

    Alert Bay, Canada Bayside Inn & pub Ltd Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Bayside Inn & Pub Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the front desk area.Key Responsibilities:Guest Services: Register...

  • Front Desk Representative

    1 month ago

    Alert Bay, Canada Bayside Inn & pub Ltd Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Bayside Inn & Pub Ltd.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the front desk area.Key Responsibilities:Guest Services: Register...

  • Front Desk Representative

    4 weeks ago

    Alert Bay, Canada Bayside Inn & pub Ltd Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Bayside Inn & Pub Ltd. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling room reservations, and ensuring a smooth check-in and check-out...

  • Front Desk Representative

    4 weeks ago

    Alert Bay, Canada Bayside Inn & pub Ltd Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Bayside Inn & Pub Ltd. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling room reservations, and ensuring a smooth check-in and check-out...

  • Front Desk Representative

    1 week ago

    Thunder Bay, Ontario, Canada Silver Hotel Group Full time

    Guest Services AgentWe are seeking a skilled Guest Services Agent to provide exceptional service to our hotel guests. As a key member of our team, you will be responsible for creating a positive first and last impression for our guests.Key Responsibilities:Maintain a warm and friendly demeanor at all times with guests and team members;Comply with all company...

  • Front Desk Supervisor

    2 months ago

    Thunder Bay, Canada Courthouse Hotel Full time

    Job Title**:Front Desk Supervisor Full Time** Reports To**:General Manager** Hotel**:The Courthouse Hotel, Thunder Bay** **Job Summary** **Duties**: - Manage all front desk activities, including check-ins, check-outs, and guest inquiries - Supervise front desk staff and provide training as needed - Maintain accurate records of room availability and...