IT Helpdesk Technician

7 days ago


Mississauga, Canada Colliers Project Leaders Full time

Overview:
**BE Collaborative. BE Innovative. BE Agile.** Be all that and more at Colliers Project Leaders. Join our team as an IT Helpdesk Technician based out of our Mississauga office.

At Colliers Project Leaders, we help our clients succeed by helping them build amazing workplaces, businesses and communities. We do this by thinking differently, sharing innovative ideas and offering a unique and collaborative workplace where you can succeed.

**Responsibilities**:

- Work as a member of a HelpDesk team to provide first line PC and user technical support for users across Canada
- Create, monitor, and update tickets in the SysAid HelpDesk ticketing system
- Complete laptop setup and maintenance including hardware and software installations
- Maintain a hardware inventory and identify items due for replacement or upgrade
- Create and manage Active Directory user accounts and assign access control based on company policies
- Process change requests, change orders and other contract or IT related administrative documents
- Work with System, Network and Application administrators to deploy and support new technology to company workers

Qualifications:

- A degree, diploma or post-graduate certificate in the information technology or computer sciences field
- 1 to 2 years of experience in providing technical support in a corporate business environment
- Self-motivation and accountability for delivering on a range of responsibilities and commitments
- In depth experience in the building, imaging, configuration and support of PC’s and laptops
- Experience providing remote user support, using remote access software and other technologies
- Experience working with Windows 7, Windows 10, Microsoft Office, Microsoft Outlook and SharePoint
- Experience supporting PC’s in TCP/IP networks and WiFi wireless networks
- Experience with Microsoft network services such as Active Directory, Windows Fileshares, and Windows printer queues
- Experience with basic MS Exchange tasks such as mailbox account and distribution group creation in Exchange 2010
- Strong verbal and written communication skills
- The ability to manage and prioritize competing priorities in a busy environment
- Proficiency in presenting ideas in user-friendly language to non-technical staff and end users
- A friendly, personable and positive outlook with the ability to build harmonious working relationships with peers, end users and external vendors
- Bilingualism in French and English is considered an asset
- Access to a vehicle is required for travel between offices and to transport equipment

**#LI-DV1



  • Mississauga, Canada TST-CF Express Full time

    TFI International Inc. is a North American leader in the transportation and logistics industry, operating across Canada and the United States through its subsidiaries. The TST-CF Express LTL I.T. department supports multiple TFI International operating divisions out of its Mississauga and Calgary locations and has an immediate opening for a Help Desk...

  • Helpdesk Technician

    2 weeks ago


    Mississauga, Canada MBI I.T. Services Full time

    WANT TO HELP MAKE A DIFFERENCE IN YOUR COMMUNITY? LOOKING TO LEARN AND GROW? WE ARE HIRING TALENTED INDIVIDUALS TO BE PART OF THIS YEAR’S PROVINCIAL ELECTIONS! **Contract**: 6 weeks **(Possibility of an extension)** - **In-office not a remote position** MBI has over 20 years of experience providing Information Technology services across North America and...


  • Mississauga, Canada Marathon Hardware Full time

    **Summary**: We are seeking a qualified IT Helpdesk Technician that will assist with installing and maintaining our computer systems and networks aiming for the highest functionality. This individual will also train users on the systems and ensure they make appropriate and safe use of the IT infrastructure. **Responsibilities**: - Set up workstations with...


  • Mississauga, Canada Marathon Hardware Full time

    **Summary**: We are seeking a qualified IT Helpdesk Technician that will assist with installing and maintaining our computer systems and networks aiming for the highest functionality. This individual will also train users on the systems and ensure they make appropriate and safe use of the IT infrastructure. **Responsibilities**: - Set up workstations with...


  • Mississauga, Canada Community Fire Prevention Ltd Full time

    Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, then **Onyx-Fire Protection Services Inc. **is the place for you! **WHO ARE WE?** Onyx-Fire is Canada’s fastest growing fire-protection business, operating across provinces throughout Eastern & Western...


  • Mississauga, Canada Hem Innovative Solutions Inc. Full time

    **Job Overview**: - Reporting to the IT Director, Network Administrator will provide 1, 2 & 3 level support. - Salary commensurate with skills/experience; - MUST HAVE FIVE YEARS EXPERIENCE WITH VMware * **Duties and Responsibilities**: **Systems Administrator duties include**: - Managing multiple networks and security infrastructure of the business...


  • Mississauga, Canada TST-CF Express Full time

    **TST-CF Express IT Help Desk Technician** TFI International Inc. is a North American leader in the transportation and logistics industry, operating across Canada and the United States through its subsidiaries. The TST-CF Express LTL I.T. department supports multiple TFI International operating divisions out of its Mississauga and Calgary locations and has...

  • IT Helpdesk Analyst

    7 days ago


    Mississauga, Canada Stack IT Full time

    On-site deskside support including VIP Support - Project Management of desktop-related projects (such as PC, iPhone, iPad deployments) - Asset Management using Service Now Strong organizational, triaging, and multitasking skills Detail-oriented and demonstrates the ability to quickly build working knowledge and understanding of related...

  • IT Helpdesk Analyst

    6 days ago


    Mississauga, Canada Stack IT Full time

    A technical problem solver with excellent customer service skills with a can-do attitude and an empathetic approach to customers. - **Essential responsibilities/expectations include (not exhaustive)**:_ - Install and configure hardware and software components. - Set up, configure, client devices, user accounts, printers, mobile phones, etc. - Move physical...


  • Mississauga, Canada Community Fire Prevention Ltd Full time

    Onyx-Fire Protection Services Inc. is the fastest-growing full-service fire protection company, and we are seeking an adept Helpdesk Technician with a minimum of 2-4 years of hands-on experience supporting customers in complex IT infrastructures. **Responsibilities**: **Level 1 Support**: - Conduct onsite and remote troubleshooting through diagnostic...


  • Mississauga, Ontario, Canada Onyx-Fire Protection Services Inc. Full time

    Onyx-Fire Protection Services Inc. is the fastest-growing full-service fire protection company, and we are seeking an adept Helpdesk Technician with a minimum of 2-4 years of hands-on experience supporting customers in complex IT infrastructures. The ideal candidate should possess robust communication and collaboration skills, along with experience in...

  • Help Desk Support

    1 week ago


    Mississauga, Canada KINTETSU WORLD EXPRESS Full time

    **Position Title**: HelpDesk Technician **LOOKING FOR AN AMAZING CAREER OPPORTUNITY IN VANCOUVER?** **WITH CANADA’S FASTEST GROWING 3PL SERVICE PROVIDER, THERE’S NO LIMIT TO WHERE YOU CAN GO!** Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a...

  • IT Service Technician

    2 weeks ago


    Mississauga, Canada Flynn Full time

    Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team. We are also highly active and committed to creating an...


  • Mississauga, ON, Canada Onyx-Fire Protection Services Inc. Full time

    Onyx-Fire Protection Services Inc. is the fastest-growing full-service fire protection company, and we are seeking an adept Helpdesk Technician with a minimum of 2-4 years of hands-on experience supporting customers in complex IT infrastructures. The ideal candidate should possess robust communication and collaboration skills, along with experience in...


  • mississauga, Canada Onyx-Fire Protection Services Inc. Full time

    Onyx-Fire Protection Services Inc. is the fastest-growing full-service fire protection company, and we are seeking an adept Helpdesk Technician with a minimum of 2-4 years of hands-on experience supporting customers in complex IT infrastructures. The ideal candidate should possess robust communication and collaboration skills, along with experience in...


  • Mississauga, Canada Hatch Full time

    **Requisition ID**:93391 **Job Category**:Information Technology **Location**:Mississauga, ON, Canada Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly...

  • IT Support Technician

    2 weeks ago


    Mississauga, Canada Services SFT Full time

    Responsible for deployment, maintenance, and support of IT Systems and Networks in Systems Administration: - Builds and maintains the servers, plans and delivers on the IT infrastructure changes - Performs regular maintenance, monitoring, and tuning of IT Systems - Conducts servers and systems repairs, upgrades, patches, and installations - Collaborates...


  • Mississauga, Ontario, Canada Onyx-Fire Protection Services Inc. Full time

    Onyx-Fire Protection Services Inc. is the fastest-growing full-service fire protection company, and we are seeking an adept Helpdesk Technician with a minimum of 2-4 years of hands-on experience supporting customers in complex IT infrastructures.The ideal candidate should possess robust communication and collaboration skills, along with experience in EDR/XDR...


  • Mississauga, Canada RSG-Global Full time

    About RSG Global Retail Service Group is a global information technology consulting, systems integration, outsourcing, and solutions company. For over 30 years, RSG has enabled clients to become high-performance businesses by being responsive, relevant, and consistently delivering value. Our Core Values shape our organization's culture and define RSG's...


  • Mississauga, Ontario, Canada Onyx-Fire Protection Services Inc. Full time

    Onyx-Fire Protection Services Inc. is the fastest-growing full-service fire protection company, and we are seeking an adept Helpdesk Technician with a minimum of 2-4 years of hands-on experience supporting customers in complex IT infrastructures. The ideal candidate should possess robust communication and collaboration skills, along with experience in...