IT Support Technician and Warehouse Assistant

3 weeks ago

Mississauga, Canada RSG-Global Full time

About RSG Global

Retail Service Group is a global information technology consulting, systems integration, outsourcing, and solutions company. For over 30 years, RSG has enabled clients to become high-performance businesses by being responsive, relevant, and consistently delivering value.
Our Core Values shape our organization's culture and define RSG's character. They serve as the foundation for how we act and make decisions as a team.

Position: IT Support Technician and Warehouse Assistant
Status: Full-time, Permanent
Hourly wage: $22.00 CAD per hour
Location: 1675 Sismet Rd, Mississauga, ON L4W 4K8

**Responsibilities
- IT support technician**
- Identifying and resolving the root cause of office hardware, network, and software malfunctions
- Occasional travel on-site to locations in Toronto and the greater Toronto area (break and fix calls, small IT projects/installations)
- Occasional travel to client locations (3 total) in Toronto for L2 desktop support
(approximately 1-5 days per month)
- New desktop/laptop installations and troubleshooting
- Deliver a positive customer experience by maintaining contractual service levels
- Utilize your experience and knowledge for customer documentation development
- Perform hardware warranty and non-warranty repairs of desktops, notebooks, printers, servers, and network equipment as well as point of sale and other non-traditional, end-user equipment
- Prepare real-time, accurate, and detailed notes within the ticketing system

**Responsibilities
- Warehouse Assistant**
- Verify the completeness of all incoming shipments prior to signing the receipt of shipment.
- Drop off shipments at the end of the day if required to a UPS drop-off point.
- Maintain accurate inventory by ensuring all appropriate parties are informed when assets are received in a timely manner and are tagged appropriately.
- Verify count, and sort assets quickly and accurately.
- Identify and resolve issues as goods arrive, escalating issues as necessary to appropriate personnel.
- Read packing lists containing item details to ensure the accurate receiving of goods.
- Ensure asset tags are attached to assets if a serial number is not available.
- Distribute assets to appropriate locations according to the work order received.
- Ensure appropriate documentation is attached to special order goods.
- Gather pertinent receiving documentation for payment of invoices by the accounts office.
- Pack outgoing shipments securely, as per shipping specifications, for deliveries to customers and return shipments to vendors.
- Enter details into the daily shipping manifest for all outbound shipments.
- Complete appropriate documentation for all outbound shipments including customs declaration.
- Provide expertise and guidance to staff with respect to domestic and international waybills and customs documents
- Provide shipping costs to customers as required.
- Assist departments with the transportation of goods.
- Monitor freight charges in order to obtain the most cost-efficient shipping rates.
- Organize and maintain the receiving area to ensure accessibility and the most efficient use of space.
- Notify appropriate staff when shipping material is needed, ensuring an adequate supply

**Competencies and Qualifications**
- Excellent understanding of customer service (internal and external)
- Ability to communicate complex technical concepts plainly and simply to store staff and helpdesk analysts
- Strong IT troubleshooting, consulting, flexibility, and resourcefulness skills
- Strong technical aptitude with an ability to learn quickly on the job
- Driven toward outstanding customer satisfaction
- Ability to work in a team environment as well as work independently
- Interpersonal sensitivity and customer responsiveness
- Driver's license and vehicle
- 2 years of relevant experience
- Able to complete a background check
- Experience with Microsoft Office or Google equivalent

**Job Types**: Full-time, Permanent

Pay: $22.00 per hour

Expected hours: 40 per week

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON L4W 4K8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT support: 2 years (preferred)

Licence/Certification:

- CompTIA A+ (preferred)

Work Location: In person

  • Warehouse Technician

    2 weeks ago

    Mississauga, Canada ECHELON SUPPLY AND SERVICE Full time

    **ABOUT US** At **Echelon Supply & Service,** our focus is hose! We are specialized in the fabrication of custom hose assemblies and kits as well as bulk distribution of hose, fittings, equipment and accessories. Since 1976, we strive to provide insightful customer service with experienced and knowledgeable staff. As the exclusive representative of...

  • Warehouse Technician

    2 weeks ago

    Mississauga, Ontario, Canada Adecco Canada Full time

    Our client is a supplier to the global marketplace, and on their behalf we are seeking a contract Warehouse Technician (Shipper-Receiver) who will be responsible for supporting warehouse activities and parts coordination for special projects. If you have past similar experience, receiving parts in a parts warehouse and using tracking systems, and are...

  • Warehouse - Warehouse Lead

    4 weeks ago

    Mississauga, Canada The Chefs' Warehouse Full time

    **Mission**: The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs. **Our C.H.E.F.S. Values**: Curious & Creative Hungry For Food & Results Entrepreneurial Forward Thinking & Flexible Supportive (Of Peers & Chefs) Lead and positively coach warehouse team members to safely, accurately and...

  • Warehouse Technician

    2 weeks ago

    Mississauga, Canada Adecco Canada Full time

    Our client is a supplier to the global marketplace, and on their behalf we are seeking a contract Warehouse Technician (Shipper-Receiver) who will be responsible for supporting warehouse activities and parts coordination for special projects. If you have past similar experience, receiving parts in a parts warehouse and using tracking systems, and are...

  • Warehouse Technician

    2 weeks ago

    Mississauga, Ontario, Canada Eurofins Full time

    Job Description The Warehouse Technician role supports Eurofins CDMO Alphora's cGMP manufacturing facilities. The Warehouse Technician role is accountable to the Team Leader, Warehouse for the control of materials within Eurofins CDMO Alphora's cGMP warehouse including raw materials, intermediates, finished products and waste streams. This role requires...

  • Warehouse Manager

    3 weeks ago

    Mississauga, Canada The Chefs' Warehouse Full time

    About The Chefs' Warehouse **Mission**: The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs. **Our C.H.E.F.S. Values**: Curious & Creative Hungry For Food & Results Entrepreneurial Forward Thinking & Flexible Supportive (Of Peers & Chefs) **Position Summary**: The Warehouse Manager, under the...

  • Warehouse and Merchandising Specialist

    3 weeks ago

    Mississauga, Canada Action Car and Truck Accessories Inc. Full time

    Action Car and Truck Accessories is Canada's only national car and truck accessory retailer and distributor to both the private and industry sectors. With our head office in Moncton, New Brunswick, we have 42 stores and 3 distribution centres across the country. We are currently seeking a Warehouse and Merchandising Specialist to join our Mississauga...

  • Warehouse Technician

    4 weeks ago

    Mississauga, Canada Encore Global Full time

    **Position Overview**: The Warehouse Technician is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse Technician is shipping/receiving of orders, quality control, inventory control and other warehouse related logistics. This role reports to the Manager, Warehouse. **Key Job...

  • Warehouse Assistant

    2 weeks ago

    Mississauga, Ontario, Canada The Complete Group of Companies Full time

    Please note: This position requires a valid "full G" Ontario driver's license and a clean driver's abstract.Here's What You'll Get to Do: Receive and verify all items against documentation and sort the incoming parts and supplies. Deliver items to the required locations as approved by management in a timely manner. Maintain records of the amount and location...

  • Warehouse Technician

    4 weeks ago

    Mississauga, Canada Encore Canada Full time

    Position Overview The Warehouse Technician is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse Technician is shipping/receiving of orders, quality control, inventory control and other warehouse related logistics. This role reports to the Manager, Warehouse. Key Job...

  • Warehouse Assistant

    1 week ago

    Mississauga, Canada The COMPLETE Group of Companies Full time

    **Please note: This position requires a valid **" **full G" Ontario driver's license **and a **clean driver's abstract.** **Here's What You'll Get to Do: - Receive and verify all items against documentation and sort the incoming parts and supplies. - Deliver items to the required locations as approved by management in a timely manner. - Maintain records of...

  • Warehouse Assistant

    1 week ago

    Mississauga, Canada The Complete Group of Companies Full time

    **Please note: This position requires a valid** "**full G" Ontario driver's license** and a **clean driver's abstract.** **Here's What You'll Get to Do**: - Receive and verify all items against documentation and sort the incoming parts and supplies. - Deliver items to the required locations as approved by management in a timely manner. - Maintain records...

  • Warehouse Manager Mid Shift

    1 week ago

    Mississauga, Canada The Chefs' Warehouse Full time

    About The Chefs' Warehouse **Mission**: The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs. **Our C.H.E.F.S. Values**: Curious & Creative Hungry For Food & Results Entrepreneurial Forward Thinking & Flexible Supportive (Of Peers & Chefs) **Position Summary**: The Warehouse Manager, under the...

  • Technical Assistant

    4 weeks ago

    Mississauga, Canada OMCAN Full time

    **Company Overview** Over the last 65 years, Omcan has grown to become a leading supplier to the food service industry in Canada and the USA. Our success over these many years is directly attributed to our established relationships with all of our valued customers and through providing them with Diverse, Dependable and Proven products. Omcan continues to...

  • Warehouse Team Member

    4 weeks ago

    Mississauga, Canada Amazon Warehouse Full time

    **Hourly pay rate**:$19.50 - $21.50 You’re on your way to joining the dedicated team that gets orders ready. Stay active during your work day in this fast-paced warehouse environment. You’ll be on the move for your whole shift. This is a full-time role, which at Amazon means you’ll get benefits starting your first day. Take advantage of your 3-day...

  • Warehouse and Merchandising Specialist

    2 weeks ago

    Mississauga, Ontario, Canada Action Car and Truck Accessories Inc. Full time

    Action Car and Truck Accessories is Canada's only national car and truck accessory retailer and distributor to both the private and industry sectors. With our head office in Moncton, New Brunswick, we have 42 stores and 3 distribution centres across the country. We are currently seeking a Warehouse and Merchandising Specialist to join our Mississauga team.As...

  • Warehouse and Merchandising Specialist

    4 weeks ago

    Mississauga, Canada Action Car and Truck Accessories Inc. Full time

    Action Car and Truck Accessories is Canada's only national car and truck accessory retailer and distributor to both the private and industry sectors. With our head office in Moncton, New Brunswick, we have 42 stores and 3 distribution centres across the country. We are currently seeking a Warehouse and Merchandising Specialist to join our Mississauga...

  • Warehouse and Merchandising Specialist

    4 weeks ago

    Mississauga, Canada Action Car and Truck Accessories Inc. Full time

    Action Car and Truck Accessories is Canada's only national car and truck accessory retailer and distributor to both the private and industry sectors. With our head office in Moncton, New Brunswick, we have 42 stores and 3 distribution centres across the country. We are currently seeking a Warehouse and Merchandising Specialist to join our Mississauga...

  • Warehouse Applications Technician

    4 weeks ago

    Mississauga, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga site is looking for a new Warehouse Applications Technician to join our Contract Logistics team. ** Your Responsibilities**: - Consolidating customer orders into pick lists (Wave coordination) - Customer-specific...

  • Warehouse - Day Whse Worker

    3 weeks ago

    Mississauga, Canada The Chefs' Warehouse Full time

    About The Chefs' Warehouse **Mission**: The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs. **Our C.H.E.F.S. Values**: Curious & Creative Hungry For Food & Results Entrepreneurial Forward Thinking & Flexible Supportive (Of Peers & Chefs) As a Warehouse Worker, you will be responsible for...