Administrative Assistant Casual Vancouver

5 months ago

Vancouver, Canada Back in Motion Rehab Full time

Back in Motion Rehab - Health Services is hiring a casual Administrative Assistant to work in our Vancouver clinic.

**POSITION TITLE: Administrative Assistant**

**PROGRAM: Physiotherapy Clinic**

**REPORTS TO: Administrative Manager**

**LOCATION: Vancouver**

**STATUS: Casual**
**Hourly Rate: from $18/hour (depending on experience and skills)**
**HOURS OF WORK: With availability for the following shifts**:

- Current Scheduled Shifts:

- Thursday: 12:00pm-8:00pm
- Friday: 12:00pm-8:00pm
- Saturday: 8:30am-3:30pm
- Start Date: ASAP
- Coverage Opportunities:

- Tuesdays 12:00pm-8:00pm June 29-July 24
- Other Vacation/Sick coverage at BiM Van or any other BiM/LHC locations

**Note: Students with the required availability are welcome to apply**

Under the direction of the Administrative Manager, the Administrative Assistant is responsible for assisting clients and staff, photocopying documents, and answering client’s questions and inquires.
- Greets all clients and assists with signing in the attendance sheet;
- Booking client appointments, taking payments
- Balancing end of day
- Preparing bank deposits; taking them to the bank weekly to be deposited;
- Preparing Clinical Records;
- Initial client orientation and documentation collation;
- Assists clients in waiting area and helping with client flow;
- File set-ups, KPI Tracking sheet updated weekly; monthly invoicing mailed out
- Monitor ICBC and WSBC rejections
- General office administration as required;
- Ensures standard of Janitorial services, facility cleanliness and manage maintenance of facility;
- Responds to various client, customer and staff needs;
- Answers and transfers telephone calls;
- Receives and distributes mail, uploading medicals;
- Distribute locks and parking passes to clients if needed;
- Co-ordinating daily activity, close client appointments in CRM/JANE, prepare and enter sign-in/out attendance sheets;
- Co-ordinating client files upon discharge;
- Scoring various questionnaires and entering information into CRM;
- Assisting in general cleanliness of the facility (tidying exam rooms and lobby, completing laundry, scheduling dish duty, stocking supplies, );
- Health and Safety/ Office Coordinator Roles (if applicable)
- Keeping track of clinic inventory, preparing monthly orders
- Send contractors revenue reports daily
- Providing back up support for other administrative staff when needed.
- At least one year of administrative experience or related experience
- Ability to multi-task
- Attention to detail
- Organization skills
- Experience with Jane Software an asset.
- Ability to take direction, yet show initiative
- Excellent time management skills
- Superior customer service skills

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