Reception/administrative Assistant
3 weeks ago
Restore Physiotherapy is a busy multidisciplinary clinic located in Oakville, ON.
DSD Management is a well-established company with 20 years of experience providing a high quality of patient care in the areas of Physiotherapy, Registered Massage Therapy, Chiropractic and Custom Orthopedic Bracing.
We value our team model and multi-disciplinary approach that helps our patients achieve their rehabilitation goals. We pride ourselves on operating with integrity and achieving excellence in all that we do.
The Philosophy at all DSD clinics is to provide quality care in the treatment, management, and prevention of a variety of orthopaedic conditions in a fun and friendly environment.
PRIMARY DUTIES
As an Administrative Assistant, you will:
- Direct incoming calls received and provide callers with information about the facility
- Be the first point of contact for clients in the clinic
- Pulls charts used for daily appointments, file charts, reports and other correspondence
- Enters client data, client charges, collect payments and issues receipts
- Manages the appointment schedule to minimize cancelled appointments and vacancies
- Perform general office duties and provide administrative support
QUALIFICATIONS
To take on the role of Administrative Assistant, you must have:
- A post-secondary education in medical office / business administration considered an asset
- 1 to 2 years experience in a reception, customer service and/or retail management role considered an asset
- Well developed skills using Microsoft Office (Word, Excel, Outlook) and a publishing program
- A professional customer service attitude
- A creative approach with a can-do attitude
- Effective problem-solving skills
- Monday through Friday with 2 evening shifts per week
Flexibility is required to meet the needs of the business for sickness and vacation coverage
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
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