Service Appointment Coordinator
6 months ago
Joh Duties:
- Handle inbound and outbound phone calls with customers to schedule service appointments.
- Act as the first point of contact for customers in need of service appointments.
- Determine and document customer needs/understand their reason for calling.
- Schedule service appointments by Service Advisor using Tekion scheduling system.
- Place reminder calls to customers regarding pending scheduled service appointments.
- Place follow-up calls to customers regarding recent service visit experience.
- Build strong relationships with customers and dealership employees.
- Maintain a high and consistent level of premium-brand, customer service, and WOW customers
Education and Experience:
- High School Diploma or Equivalent.
- Valid Driver's License and clean driving record required.
- Knowledge of vehicle mechanical operations.
- One year of experience preferred.
**Salary**: $17.00-$20.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Edmonton, AB T6X 1A1: reliably commute or plan to relocate before starting work (required)
Work Location: In person
-
Service Appointment Coordinator
6 months ago
Edmonton, Canada West Edmonton Volkswagen Full timeService Appointment Coordinator Job Summary: As a Service Appointment Coordinator, you will be a key member of our team, responsible for managing service appointments and ensuring our customers receive exceptional support and service. Your strong communication skills, organizational abilities, and dedication to providing outstanding customer service will be...
-
Service Appointment Coordinator
2 weeks ago
Edmonton, Canada Mercedes Benz Edmonton West Full time**Mercedes-Benz Edmonton West** is looking for a **Service Appointment Coordinator** in **Edmonton**! **Mercedes-Benz Edmonton West** is committed to providing its customers with the finest products and highest level of customer service. We are looking to add to our winning team and legacy. It is our valued employees that provide the backbone for the...
-
Appointment Coordinator
6 months ago
Edmonton, Canada Edmonton BMW Full timeEdmonton BMW is looking for an **experienced Appointment Coordinator (F/T)** to join our team. Our group is dedicated to provide exceptional customer service, to our clients. We’re always growing, because of which, we’re looking to bolster our service roster and first-rate Service team. **Requirements**: - Prior service and customers relations...
-
Appointment Coordinator
6 months ago
Edmonton, Canada Alberta Honda Full timeAlberta Honda is looking for an **Appointment Coordinator (P/T)** to join our team. Our group is dedicated to provide exceptional customer service, to our clients. We’re always growing, because of which, we’re looking to bolster our service roster and first-rate Service team. **Requirements**: - Prior service and customers relations experience is a...
-
Automotive Service Appointment Coordinator
6 months ago
Edmonton, Canada Edmonton BMW Full timeEdmonton BMW is looking for a mature, professional, and reliable full-time **Automotive Service Appointment Coordinator** who can meet the high standards of our luxury brand and our discerning clientele. Do you have outstanding customer service skills, sharp attention to detail, and computer proficiency? If yes, don't miss out on this opportunity! As a...
-
Automotive Service Appointment Coordinator
6 months ago
Edmonton, Canada Edmonton BMW Full timeEdmonton BMW is looking for a full-time **Automotive Service Appointment Coordinator** who can meet the high standards of our luxury brand and our discerning clientele. As a vital member of our service team, you will be in charge of scheduling service appointments for our customers, confirming their details, following up on their feedback, and ensuring their...
-
Service Appointment Coordinator
7 months ago
Edmonton, Canada Koch Auto Group Full timeKoch Auto Group belives that the customer comes first, we must always be aware and of the understanding that the customer is contacting us for help! **Position**:Appointment Coordinator **Location**:Edmonton, AB **Responsibilities**: - Greet customers and answer questions about services and products - Schedule appointments using company software and...
-
Service Appointment Coordinator
6 months ago
Edmonton, Canada Koch Ford Lincoln Full timeKoch Ford Lincoln believes that the customer comes first, we must always be aware and of the understanding that the customer is contacting us for help! **Position**:Appointment Coordinator **Location**:Edmonton, AB **Responsibilities**: - Greet customers and answer questions about services and products - Schedule appointments using company software and...
-
Automotive Service Appointment Coordinator
6 months ago
Edmonton, Canada Yachimec Group Full timeThe Yachimec Group is looking for an **experienced Automotive Service Appointment Coordinator (F/T)** to join our family of automotive dealerships. Our group is dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: - Prior...
-
Service Appointment Coordinator
6 months ago
Edmonton, Canada Koch Auto Group Full timeKoch Auto Group belives that the customer comes first, we must always be aware and of the understanding that the customer is contacting us for help! **Position**:Appointment Coordinator **Location**:Edmonton, AB **Responsibilities**: - Greet customers and answer questions about services and products - Schedule appointments using company software and...
-
Service Appointment Coordinator
2 weeks ago
Edmonton, Canada Southgate Volkswagen Full time**Southgate Volkswagen's service department is hiring!!** We are growing and looking to add to our award winning service team! We are looking for top talent that is looking to help take our store to the next level. Are you customer experience oriented? Looking for a fun and engaging place to work? Love Volkswagens? Love people? We are looking for someone...
-
Appointment Coordinator
6 months ago
Edmonton, Canada Carefree RV Ltd. Full timeResponsibilities: - Schedule and coordinate appointments for clients - Answer incoming calls and respond to inquiries in a professional and timely manner - Maintain accurate and up-to-date client records in the appointment scheduling system - Follow up with clients to confirm appointments and provide necessary information - Provide exceptional customer...
-
Service Appointment Coordinator
6 months ago
Edmonton, Canada Southgate Audi Full timeJoh Duties: - Handle inbound and outbound phone calls with customers to schedule service appointments. - Act as the first point of contact for customers in need of service appointments. - Determine and document customer needs/understand their reason for calling. - Schedule service appointments by Service Advisor using Tekion scheduling system. - Place...
-
Appointment Coordinator
8 months ago
Edmonton, Canada Gateway Toyota Full timeGateway Toyota is looking for an **Experienced** **Appointment Coordinator**.** The Service Coordinator is responsible for guiding the customer through the maintenance scheduling process for the repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationship with our customers. **Job...
-
Appointment Coordinator
6 months ago
Edmonton, Canada Gateway Toyota Full timeGateway Toyota is looking for an **Experienced** **Appointment Coordinator**.** The Service Coordinator is responsible for guiding the customer through the maintenance scheduling process for the repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationship with our customers. **Hours**: -...
-
Service Appointment Coordinator
6 months ago
Edmonton, Canada AutoCanada Inc. Full time**Service Appointment Coordinator** **Crosstown Chrysler Jeep Dodge** **Edmonton**, AB** **Crosstown Chrysler Jeep Dodge** is looking for a **Service Appointment Coordinator**, someone who is passionate about delivering exceptional customer service to front-line customers in our Service Department. You will play a key role in curating the service...
-
Automotive Service Appointment Coordinator
6 months ago
Edmonton, Canada Alberta Honda Full timeAlberta Honda is looking for an **Appointment Coordinator (P/T)** to join our team. Our group is dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: - Prior service and customers relations experience is a must. - Previous...
-
Automotive Appointment Coordinator
6 months ago
Edmonton, Canada Great West Chrysler Full timeRev Up Your Career with Great West Chrysler! We are looking for an experienced **Appointment Coordinator / Cashier** to join our team. Great West Chrysler takes pride in our ability to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service...
-
Appointment Coordinator
6 months ago
Edmonton, Canada TST-CF Express Full time**About Us**: TST-CF Express is a division of TFI International Inc., located in Mississauga, is currently recruiting for a Appointment and Dispatcher for our Edmonton Terminal Shift hours will be from 8:00 a.m. to 4:30 p.m. (Monday to Friday) - **Note**:_ **This position is an Entry-Level position and would be a great opportunity for students or people who...
-
Automotive Bdc
6 months ago
Edmonton, Canada Lakewood Chevrolet Full timeAre you an organizational superstar with a knack for customer service and a passion for all things automotive? Look no further, because Lakewood Chevrolet is on the hunt for an Appointment Coordinator to join our dynamic team! **About Us**: Lakewood Chevrolet is not just your average car dealership. We're a thriving hub of automotive excellence, where...