Appointment Coordinator

3 weeks ago


Edmonton, Canada TST-CF Express Full time

**About Us**:
TST-CF Express is a division of TFI International Inc., located in Mississauga, is currently recruiting for a Appointment and Dispatcher for our Edmonton Terminal

Shift hours will be from 8:00 a.m. to 4:30 p.m. (Monday to Friday)
- **Note**:_ **This position is an Entry-Level position and would be a great opportunity for students or people who are looking forward to pursue their career in Transportation Industry.**

**Responsibilities**:
Reporting to the Dispatch Supervisor and Terminal Manager (if required), this position is responsible booking appointments and for the planning, dispatching and managing the terminal operations.
- Booking appointments with customers
- Ensure that service levels meet and or exceed the needs of our customers
- Review operational efficiencies and effect change as necessary in order to maintain a high level of customer satisfaction and cost efficiencies.
- Recommend, implement and maintain performance and productivity measurements
- Communicate professionally with internal and external customers in order to resolve service issues in a timely manner and providing customers with status updates.
- Schedule repairs and maintenance for equipment.
- Ensure Drivers and Carriers follow Company Safety Policies and Procedures for example: HOS, Transportation of Dangerous Goods, etc
- Completion of daily reports
- Other duties as assigned

**Qualifications include**:

- Strong analytical, organizational and problem-solving skills
- Customer service oriented
- Proven ability to multi-task and prioritize tasks
- Professional verbal and written communication skills in English (bilingual in French is an asset)
- Computer literate with sound knowledge of Gmail and Excel
- Ability to work flexible hours (afternoons, evenings and weekends) as necessary
- High School or equivalent

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- This position will require 1st half to book appointment and 2nd half to assist dispatch team, a great fit for someone who is looking forward to grow in Transportation Industry

**Experience**:

- Transportation Industry: 1 year (preferred)
- Dispatching: 1 year (preferred)
- Clerical: 1 year (preferred)

Work Location: In person



  • Edmonton, Canada West End Nissan Full time

    West End Nissan is looking for an **experienced Appointment Coordinator (F/T)** to join our team. Our group is dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: - Prior service and customers relations experience is a must....


  • Edmonton, Canada West End Nissan Full time

    West End Nissan is looking for an **experienced Appointment Coordinator (F/T)** to join our team. Our group is dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: - Prior service and customers relations experience is a must....


  • Edmonton, Canada West End Nissan Full time

    West End Nissan is looking for an **experienced Appointment Coordinator (F/T)** to join our team. Our group is dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: - Prior service and customers relations experience is a must....


  • Edmonton, Canada Edmonton BMW Full time

    Edmonton BMW is looking for an **experienced Appointment Coordinator (F/T)** to join our team. Our group is dedicated to provide exceptional customer service, to our clients. We’re always growing, because of which, we’re looking to bolster our service roster and first-rate Service team. **Requirements**: - Prior service and customers relations...


  • Edmonton, Canada West End Nissan Full time

    West End Nissan is looking for an **experienced Appointment Coordinator (F/T)** to join our team. Our group is dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: - Prior service and customers relations experience is a must....


  • Edmonton, Canada Toyota on the trail Full time

    **Job Overview** **Responsibilities** - Coordinate and schedule appointments for clients, ensuring optimal use of time and resources. - Engage with potential clients through telemarketing efforts to generate leads and set appointments. - Utilize CDK or similar CRM systems to manage client interactions and track appointment statuses. - Provide exceptional...


  • Edmonton, Canada Northside Nissan Full time

    Northside Nissan Service Overview: We are seeking a highly organized and detail-oriented individual to join our team as an Appointment Coordinator. As an Appointment Coordinator, you will play a crucial role in ensuring the smooth scheduling and coordination of appointments for our clients. If you have excellent communication skills, strong attention to...


  • Edmonton, Canada Northside Nissan Full time

    Northside Nissan Service Overview: We are seeking a highly organized and detail-oriented individual to join our team as an Appointment Coordinator. As an Appointment Coordinator, you will play a crucial role in ensuring the smooth scheduling and coordination of appointments for our clients. If you have excellent communication skills, strong attention to...


  • Edmonton, Canada West End Nissan Full time

    West End Nissan is looking for an **experienced Automotive Service Appointment Coordinator (F/T)** to join our team. Our group is dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: - Prior service and customers relations...


  • Edmonton, Canada Gateway Toyota Full time

    Gateway Toyota is looking for an **Experienced** **Appointment Coordinator**.** The Service Coordinator is responsible for guiding the customer through the maintenance scheduling process for the repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationship with our customers. **Job...


  • Edmonton, Canada Gateway Toyota Full time

    Gateway Toyota is looking for an **Experienced** **Appointment Coordinator**.** Hours: Monday-Thursday 9am-6pm, Friday 8:30am-5:30pm, Every fourth Saturday 8am-4pm The Service Coordinator is responsible for guiding the customer through the maintenance scheduling process for the repair of their vehicle. Our company is looking for a customer centric...


  • Edmonton, Canada West End Nissan Full time

    West End Nissan is looking for an **Appointment Coordinator / Junior Advisor (F/T)** to join our team. Our group is dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. Schedule: Tuesday - Saturday 7:30AM - 5:00PM **Requirements**: - Prior...


  • Edmonton, Canada Yachimec Group Full time

    The Yachimec Group is looking for an **experienced Automotive Service Appointment Coordinator (F/T)** to join our family of automotive dealerships. Our group is dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: - Prior...


  • Edmonton, Canada Koch Auto Group Full time

    Koch Auto Group belives that the customer comes first, we must always be aware and of the understanding that the customer is contacting us for help! **Position**:Appointment Coordinator **Location**:Edmonton, AB **Responsibilities**: - Greet customers and answer questions about services and products - Schedule appointments using company software and...


  • Edmonton, Canada Onkar Insurance Full time

    We are seeking a qualified professional to join our winning team as an Appointment Co-Ordinator. The role would commence immediately. We're looking for an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced...


  • Edmonton, Canada Yachimec Group Full time

    Opportunity knocking! We are looking for an **Experienced** **Appointment Coordinator / Receptionist** to join our team. The Yachimec Group takes pride in our ability to provide top notch customer service, and we are looking for an individual with outstanding customer service, drive and work ethic to join our exceptional Service team and...


  • Edmonton, Canada Great West Chrysler Full time

    Rev Up Your Career with Great West Chrysler! We are looking for an experienced **Appointment Coordinator/Cashier** to join our team. Great West Chrysler takes pride in our ability to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: -...


  • Edmonton, Canada Go Nissan South Full time

    Job description Go Nissan South is looking for our next Service Appointment Coordinator! This role leads to a Service Advisor position for driven people! And don't worry, we don't pay minimum wage. Starting wage for this role is $32,000 per year! **RESPONSIBILITIES**: - Calculate the customer’s bill using the dealership’s computer system - Receive...


  • Edmonton, Canada Go Auto Full time

    **Job Description**: **Service Appointment Coordinator** Are you a people-person with a knack for organization and a passion for providing exceptional customer service? Look no further - Go Auto is on the hunt for a dynamic individual to join our team as a Service Appointment Coordinator! **Responsibilities**: - ** Master of Appointments**: Efficiently...

  • Appointment Booker

    4 weeks ago


    Edmonton, Canada We Clean Bed Bugs Pest Control Ltd Full time

    **Overview** **Duties**: - Schedule appointments for clients and ensure accuracy in the booking system - Coordinate with clients and staff to confirm appointment details - Manage and update calendars for multiple team members - Provide excellent customer service during appointment scheduling - Assist with administrative tasks related to appointment booking...