Service Appointment Coordinator

4 days ago

Edmonton, Canada Koch Ford Lincoln Full time

Koch Ford Lincoln believes that the customer comes first, we must always be aware and of the understanding that the customer is contacting us for help

**Position**:Appointment Coordinator

**Location**:Edmonton, AB

**Responsibilities**:

- Greet customers and answer questions about services and products
- Schedule appointments using company software and technology
- Collect payments from customers and enter data into company’s system
- Answer customer’s questions about services and products, providing information if necessary
- Manage customer communication in a professional manner, while keeping the customer’s privacy protected at all times
- Maintain the appearance of the office, including cleaning up front after appointments are made and back-office areas (cleaning, inventory)
- Assist with inventory control and maintain records of office supplies.

Qualifications:

- High school diploma or equivalent required.

**Skills**:

- Ability to multitask in a fast-paced environment.
- Strong attention to detail, organizational skills, and ability to follow processes.
- Ability to work independently with mínimal supervision. Must be able to follow direction without being told what to do.

**Job Types**: Full-time, Permanent

Pay: $15.00-$18.00 per hour

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 3 years (required)

Work Location: In person

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