Technical Sales Representative

2 weeks ago

Edmonton, Canada Demir Engineering Ltd. Full time

**Demir Engineering Ltd., provides engineering, procurement, and construction (EPC) services to various industries, including mining, metallurgy, oil and gas, infrastructure, and other industrial customers for “Asset Management and Maintenance Services”.**

**We deliver fit-for-purpose engineering products, solutions, and design services for maintenance, continuous productivity, and improvement. We strongly believe that our success is guided by our vision and commitments to Integrity, Innovation, Confident Delivery, and Valuing People.**

**Responsibilities**:
**1. Customer Support**:

- Act as a liaison between customers and internal teams to address technical inquiries and resolve issues promptly.
- Ensure customer satisfaction by delivering excellent post-sales support and maintaining a positive customer experience.

**2. Technical Expertise**:

- Develop a deep understanding of our target markets and service offerings.
- Communicate technical information to customers in a clear and compelling manner.
- Collaborate with the technical team to stay informed about product updates and enhancements.
- Digital marketing including updating and maintaining the website, social media, and other relevant activities.

**3. Sales and Customer Engagement**:

- Identify and target potential customers, understanding their needs and pain points.
- Accompany technical team onsite to perform reverse engineering services, showcase technical capabilities and advantages.
- Build and maintain strong relationships with clients through regular communication and responsiveness.

**4. Market Research**:

- Stay informed about market trends, competitor products, and industry developments.
- Provide feedback to the technical and quality teams based on customer interactions and market insights.

**5. Sales Strategy and Planning**:

- Develop and implement effective sales strategies to achieve sales targets and objectives.
- Collaborate with the sales team to share best practices and contribute to overall sales success.
- Attend or exhibit domestic and international trade shows/job sites.

**Qualifications**:

- Bachelor’s degree in commerce, engineering, or equivalent experience.
- Proven experience in technical sales, preferably in industrial or commercial fields.
- Willingness to learn and take on new challenges.
- Strong understanding of technical products or services and the ability to explain complex concepts to non-technical audiences.
- Excellent communication and interpersonal skills.
- Demonstrated ability to build and maintain customer relationships.
- Goal-oriented with a track record of meeting or exceeding sales targets.
- Canadian Passport and ability to travel internationally.

**Benefits**:

- Competitive salary with commission.
- Health spending account
- Opportunities for professional development and training.
- Collaborative and innovative work environment.

Schedule:

- Monday to Friday

Work Location: In person

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