Customer Service/ticket Agent

3 weeks ago


Vancouver, Canada Wilson's Transportation Full time

At The Wilson’s Group of Companies, we are proud to be a locally owned and operated motor coach company. We take pride in knowing that we offer our clients a convenient, safe and comfortable way to travel. Our clients’ satisfaction is not only because of our skilled drivers but a reflection of our customer service team who deal directly with the booking of our client’s services.

As a Customer Service/Ticket Agent at Wilson’s Transportation, you will be the face of our company. Your primary responsibility will be to assist our clients with their purchase of tickets for bus services provided by Wilson’s Group of companies, EBus, Rider Express and Greyhound. Our Ticket Agents provide our clients with an exceptional Customer Service experience whether that be in-person or online. They are approachable and have the unique ability to problem solve on the fly.

**Responsibilities**:

- Provide online and in-person Customer Service and Support to our clients
- Resolve ticket issues in a polite and professional manner
- Refund clients when necessary
- Securely handle all client transactions
- Maintain cash drawer
- Report to Operations Manager

**While we value your expertise in the below areas, experience in them is not necessary. We will train you the Wilson’s way**
- Customer Service/Support
- Sales
- Knowledge and ability to use computers and related technology efficiently
- Experience receiving and handling cash/debit/credit transactions

**What We Have to Offer You**:

- A competitive hourly wage (discussed only in an interview setting)
- Company perks
- A supportive management team
- A relaxed, friendly, and fun work environment
- If you are interested in joining The Wilson’s team, please reply with a copy of your resume. While we welcome all applicants, only those selected for an interview will be contacted by our HR department._

**Job Type**: Part-time
Part-time hours: 30 per week

**Salary**: $17.50 per hour

Schedule:

- 10 hour shift

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



  • Vancouver, Canada Delta Airlines Full time

    **CANADA, VANCOUVER** *** **AIRPORT CUSTOMER SERVICE** *** **31-MAY-2024** *** **REF #: 25020** *** **HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)**: - Vision: Deliver world-class service to all customers. - Mission: Make every customer feel like the most valued person. - At Delta, our brand is critical to our continued...


  • West Vancouver, Canada BC Ferries Full time

    Job Description: **FOOT PASSENGER TICKET AGENTS** Horseshoe Bay Seasonal You are a positive, customer-focused individual who thrives in a fast passed customer focused environment. You are responsible for calculating and collecting fares from walk-on passengers. You respond to passenger inquiries; provide schedule and route information; direct passengers;...


  • Vancouver, Canada Rove Concepts Full time

    **Please note - this is an in office position at our new office located in False Creek.** Rove Concepts, a contemporary home décor brand and eCommerce furniture retailer, is looking for a Customer Service Agent to join our growing team. Our objective is to maximize sales opportunities through both showroom and eCommerce channels. At the same time, we...

  • Ticket Captain

    4 weeks ago


    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Ticket Captain Job Title Ticket Captain Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $20.31 - $20.31 CAD Hourly Posting End Date February 18, 2023 Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date...

  • Ticket Captain

    1 month ago


    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Ticket Captain Job Title Ticket Captain Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $23.61 - $23.61 CAD Hourly Posting End Date April 18, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date...


  • Vancouver, Canada Harbour Air Group Full time

    **NOW HIRING!** **CUSTOMER SERVICE AGENT SUPERVISOR, VANCOUVER** **As the first contact with our customers, the Customer Service Agent Supervisor is eager to take customer service to a higher level while balancing multiple priorities. With a strong work ethic, and the ability to contribute and lead a team, the successful applicant excels at providing...


  • Vancouver, Canada Canucks Sports & Entertainment Full time

    **Position**:Ticket Centre Representative **Department**:Ticket Centre **Reports to**: Manager, Ticket Centre We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you! ***: A typical shift includes: -...

  • Ticket Seller

    1 month ago


    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Ticket Seller Job Title Ticket Seller Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $19.59 - $19.59 CAD Hourly Posting End Date September 9, 2023 Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date...


  • Vancouver, Canada Canucks Sports & Entertainment Full time

    **Position**:Ticket Centre Representative **Department**:Ticket Centre **Reports to**: Manager, Ticket Centre We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you! ***: A typical shift includes: -...

  • Ticket Seller

    1 month ago


    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Ticket Seller Job Title Ticket Seller Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $20.18 - $20.18 CAD Hourly Posting End Date April 18, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date...


  • Vancouver, Canada Rove Concepts Full time

    Rove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC. For over 13+ years, we have built trust with customers through delivering quality products and outstanding service to doorsteps throughout North America. With a strong online presence and a commitment to timeless design, we strive to create...

  • Ticketing Coordinator

    4 weeks ago


    Vancouver, Canada MRG Full time

    **_Ticketing Coordinator, LIVE_** **_ The MRG Group_** **_ Vancouver Office_** **WE CREATE POSITIVE SHAREABLE EXPERIENCES**: The MRG Group is a leader in experience creation. In operation since 2008, The MRG Group has grown to become Canada’s largest independent entertainment company, and through its ownership of 10 hospitality properties and 6 venues...


  • Vancouver, Canada Gant Travel Full time

    We’re looking for a few great travel agents who embrace technology and aren’t afraid of innovation and improvement. We love online bookings! We process more online every year - but when the weather is rotten and time is running short, every traveler needs a good travel agent. That’s why we’re hiring trained travel agents so we can continue to grow...


  • Vancouver, Canada Harbour Air Group Full time

    **NOW HIRING!** **CUSTOMER SERVICE AGENT, Vancouver** **Are you looking to work for one of Canada’s Best Managed Companies? Do you enjoy working with a close team of supportive professionals? Do you want to commit to an organization with an outstanding record for safety and reliability? Are you searching for an employer who provides amazing perks and...


  • Vancouver, Canada Harbour Air Group Full time

    **NOW HIRING!** **CUSTOMER SERVICE AGENT, Vancouver** **Are you looking to work for one of Canada’s Best Managed Companies? Do you enjoy working with a close team of supportive professionals? Do you want to commit to an organization with an outstanding record for safety and reliability? Are you searching for an employer who provides amazing perks and...


  • Vancouver, Canada Executive Aviation Part time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Our operation in Comox is taking flight and provides our team members with an amazing opportunity to work with one of our many different airline partners! In Comox you will be a part of an amazing team of customer service specialists...


  • Vancouver, Canada FirstService Residential Full time

    **About FirstService Residential**: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. - Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification,...


  • Vancouver, Canada Executive Aviation Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Our operation in Vancouver keeps growing and provides our team members with an amazing opportunity to work with many of our different airline partners. In Vancouver you will be a part of an amazing team of customer service specialists who...

  • Agent, Travel

    5 days ago


    Vancouver, Canada OMEGA TRAVEL SERVICE LTD. Full time

    **JOB REQUIREMENTS**: **Education**: - Secondary (high) school graduation certificate **Experience**: - 7 months to less than 1 year **Work setting**: - Corporation or company ticket office **Tasks**: - Manage difficult situations with customers - Perform general office duties - Provide customers with travel information and other details such as...

  • Ticket Captain

    1 month ago


    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Ticket Captain Job Title Ticket Captain - Chan Centre Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $22.92 - $22.92 CAD Hourly Posting End Date September 9, 2023 Note: Applications will be accepted until 11:59 PM on the day prior to the...