Inside Sales Representative

5 days ago


Drummondville, Canada Cascades Full time

Your challenge

Reporting to the Sales Manager, the Inside Sales Representative’s mission is to deliver Cascades’ value proposition to customers, and hit revenue/margin goals by focusing on:

- new customer acquisition and stability through lead qualification;
- existing customer account management through understanding customer needs;
- connecting with customers remotely to maintain strong relationships and pitch value-creating ideas;
- and developing and executing account plans to deliver growth and margin.

Thus, this role create price quotes, negotiate with customers, respond to customer technical questions, understand market competitive dynamics and Cascades’ ability to differentiate, and work closely with Marketing, Customer Service, Design, and Finance teams.

Why work at Cascades
- Work-life balance (telecommuting, flexible hours);
- Employee Assistance Program (EAP);
- Training Centre;
- Long-term career management plan;
- Work environment focused on sharing knowledge and valuing individual and team successes.
- Profit sharing;
- RRSP and group insurance with significant employer participation;
- Personal computer equipment purchase program;
- Many other Cascades advantages

**Responsibilities**:
The Inside Sales Representative's primary responsibilities will be to:

- Maintain and grow revenue for his/her accounts
- Support the creation and negotiation of contracts for their accounts
- Develop the customer portfolio
- Achieve revenue and sales objectives
- Identify leads based on our strategy and business rules
- Maintain excellent relationships with clients and ensure they are satisfied with the use of digital tools
- Develop and manage account plans for small regional accounts within established guidelines (revenue targets)
- Provide detailed and accurate sales forecast to the team
- Facilitate integration and ensure a consistent approach to customers across Cascades SBUs
- Establish and develop key relationships at all levels of the account organization (purchasing, category management, pricing, technical, accounting, quality control)
- Utilize and update the CRM

Your background and strengths

The Inside Sales Representative has the following qualifications and skills:

- Minimum of one year of experience in a similar position
- Autonomous person able to communicate effectively
- In-depth understanding of Cascades products and services in your region
- Ability to research accounts and identify key players using digital tools
- Customer focused approach with the ability to identify customer needs, issues and interests
- Ability to analyze competitive activities and the potential of new products and services
- Ability to adapt quickly and be highly flexible to handle accounts in different markets

**#revealyourpotential #LifeAtCascades**

**About Cascades**

To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.
Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.

Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.

**Job Segment**:Telecom, Telecommunications, Sales Rep, Inside Sales, Sales, Technology



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