Operations Manager

6 months ago


Mississauga, Canada Graham Construction & Engineering Inc. Full time

Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. With over nine decades of experience, Graham has the resources, capacity and expertise to undertake projects of every scope, scale and complexity. Join our team to deliver a better tomorrow.

We are seeking top-tier talent to join our Buildings division and deliver innovative projects in the healthcare, education, hospitality, recreational, entertainment, retail, commercial office, mixed-use, multi-family residential and light industrial sectors. As a member of this collaborative team, you can expect a safe, diverse and inclusive environment, and on-going learning and career development opportunities.

**About the Role**:
Reporting to the District Manager - Ontario Buildings, the Operations Manager - Buildings serves as a senior company representative with the responsibility of leading large, multi-discipline teams from bidding/proposals through construction and project closeout. The Operations Manager is responsible for a portfolio of projects where market-specific experience and expertise is an asset. Essential functions will include leadership, business development and client relationship management, project planning and start-up, project financials, project preconstruction, project execution and closeout, HSEQ, team building and mentorship, and a relentless focus on exceeding customer expectations.

This position has strong potential for growth within a growing business unit in one of Canada's leading General Contractors. The Operations Manager will be someone who wants to build more than just construction projects and under a strong mentorship of our current District Leader the Operations Manager will assist in building the team, the client base, and the business unit as a whole.

**As an Operations Manager at Graham you will**:
Manage a portfolio of ICI construction projects across Ontario
Engage Preconstruction in preparing, revising, and monitoring costs involved in developing project budgets
Oversee the estimating process for projects while mitigating risks/Oversee the subcontracting process, which includes facilitating initial scope review meetings, finalizing agreed processes, developing subcontract scopes of work, managing subcontract distribution and final execution process
Ensure that project schedules, milestone dates, and closeout checklists are prepared and maintained during project lifecycle
Establish relationships with suppliers and other key project personnel to ensure needed materials, supplies, tools, equipment, and personnel are provided where necessary, while directing and approving project resources as required
Reallocate resources accordingly to best accommodate various project needs at a given time
Communicate the performance standards/metrics teams will be measured against
Assist project managers with subcontractor disputes
Oversee the review of contract documents with project teams to ensure terms are clear on deliverables to ensure project work can be completed on time and within budget
Develop regular status reports for company executives and project steering committees
Oversee project forecasts and prepare variance reports / notes
Develop and recommend short-term operating budgets and assist the District Manager with long-term planning where required
Understand the requirements of owner's contracts including bonds, fees, notifications, schedules, reporting and costs
Oversee and understand commitments being made to clients, and Graham's associated risks while establishing and maintaining relationships with public and private sector clients, construction joint-venture partners, financing partners, key specialist subcontractors, as well as other stakeholders such as design teams and suppliers
Ability to negotiate in tough situations while winning concessions without damaging relationships
Actively participate in industry, client, and community relations to enhance and promote Graham
Proactively and aggressively seek new business opportunities
Responsibility for building and developing project teams and providing career guidance and mentorship to professionals working under you
Strong understanding of contracts in a variety of contact models

**Qualifications/experience**:
Degree in Construction Management, Engineering, Business or a related field
15+ years of experience in a management role with responsiblity of managing a porfolio of construction projects
Experience pursuing and delivering complex ICI projects incl. Hospitals, Distribution Centres, Long-Term Care, Commercial and Institutional Facil



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