Receptionist - Part Time, Permanent
6 months ago
Are you a driven, organized, communicative and multi-faceted person who is eager to work in a diverse office environment?
Have you always wanted to contribute in an organization that makes a difference in the lives of individuals and provide a tangible benefit to the community at large?
**Strive’s Mission** is “To partner with individuals of diverse abilities to lead healthy, fulfilling lives by providing a foundation of support.”
***Strive’s Vision** is “Building a continuum of services to support the needs of individuals at every stage of life.”
**Due to the sensitive nature of the work and a Public Health Order, Strive requires all successful applicants to be fully vaccinated (minimum 2 doses) against COVID-19. Acceptance of employment indicates an understanding and consent to disclosing this information supported by evidence of vaccination status.
Strive ensures the health and safety of all employees by acting with an abundance of caution and adhering to guidelines from the Ministry of Health, mandating regular safety training, and providing employees with access to personal protective equipment.
**Why work for Strive?**
- Employer paid Criminal Record Check Clearance
- Paid orientations
- Paid trainings (First Aid, CPR, Mandt, etc.) and professional development
- Employer paid extended health benefits including prescription medication, paraprofessional services, vision, etc. *
- Employer paid dental benefits including orthodontic coverage *
- Employer contribution to Municipal Pension Plan (MPP) *
- Employer paid Employee and Family Assistance Program (EFAP)
- Competitive paid annual vacation
- Generous statutory holiday pay
- Generous paid Health Bank
- Flexible schedules to accommodate life/work balance
- Referral bonus program
- An inclusive environment with team building events and cultural celebrations
- Health and wellness activities and incentives
- Milestone rewards
- Access to community member discounts
- Ongoing support, mentoring, and recognition to help with engagement
- Some benefits have eligibility requirements of surpassing three (3) months and securing a regular position of 20hrs/week or more. The benefits and criteria may change from time to time at the discretion of Strive.
**Job Duties May Include but Not Limited to**:
- Welcoming visitors and guests as the initial point of contact, in person or remotely via digital modes of communication; answering or referring inquiries.
- Answer multiline telephone system, respond to general enquiries, take messages, and transfer calls as appropriate.
- Provide excellent customer service to clients, visitors, and staff.
- Address inquiries and resolve issues in a polite and efficient manner.
- Sort and reroute people to the correct channels within the organization.
- Preparation and receipt of courier pick-ups and deliveries. Deliver and retrieve mail.
- Maintain the Society database of stakeholder contacts. Update contact information on the database as needed.
- Assist office personnel with filing, typing, label making, envelope stuffing, mail merging, photocopying, distributing memos, assembling packages of materials.
- Maintain the telephone system, office postage machine, photocopier, printers, recycling/shredding boxes, and water cooler, etc. Ensure service is scheduled regularly and as needed.
- Order, inventory, and organize office supplies and equipment e.g. computers, desks, chairs, paper, toner, binders, writing utensils, cleaning supplies, bathroom supplies, etc.
- Order, inventory, and maintain kitchen supplies e.g. paper towels and plates, disposable utensils, coffee, coffee creamer, sugar, etc.
- Distribute bulk orders of supplies, equipment, and furniture to respective programs and worksites. Occasionally assist with lifting and transferring packages or office supplies.
- Circulate electronic information throughout the office and/or Society as appropriate e.g. professional development opportunities, flyers, brochures, advertisement, memos, etc.
- Schedule meeting room and training room appointments.
- Prepare rooms for scheduled appointments and meetings, arrange catering, room set-up and room clean-up.
- Maintain an overall clean, tidy, organized, and professional office environment.
- Assist with light housekeeping tasks as needed.
- Attend meetings and training as scheduled and required.
**Job Qualifications and Requirements**:
- High School Diploma.
- Minimum of one year receptionist or office admin related experience.
- Excellent interpersonal and intercultural communication skills.
- Strong administrative, analytical, research, planning, and organizational skills.
- Ability to manage multiple concurrent projects, meet deadlines and prioritize workload.
- Skilled at typing and document/report preparation and layout.
- Knowledge of administrative operations and general office duties, filing and secretarial procedures.
- Ability to act in accordance with established policies and procedures in the event of eme
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