Call Center Representative/customer Service
6 months ago
**Job Overview**:
As a Call Center Representative/Customer Service for our Architecture, Engineering & Design firm, you will be the first point of contact for clients, architects, engineers, and other stakeholders seeking information, assistance, or support.
**Responsibilities**:
Answer inbound calls and respond to client inquiries, providing accurate and timely information about our services and projects.
Assist clients, architects, engineers, and other stakeholders with their requests, directing them to the appropriate department or personnel when necessary.
Handle and resolve client complaints or issues efficiently, ensuring a positive resolution and maintaining client satisfaction.
Work closely with internal teams to gather necessary information and provide clients with comprehensive support.
**Qualifications**:
High school diploma or equivalent.
Basic computer skills.
Excellent verbal and written communication skills.
Excellent verbal communication skills.
Organizational and multitasking abilities in a fast-paced environment.
**Job Types**: Full-time, Part-time
Pay: $22.45-$25.90 per hour
Expected hours: 18 per week
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Tips
Work Location: In person
-
Customer Service Representative
5 months ago
St. Catharines, Canada Lincoln Appliance Service Centre Inc Full time**Customer Service Representative Job Posting** Lincoln Appliance Service Centre was established in 1967 and is located in St. Catharines, servicing the Niagara Region as well as the Hamilton area. Lincoln Appliance provides major appliance service & parts, employing 19 service technicians & an office staff of 24, which includes in-shop technicians. We...
-
Bilingual Customer Service Representative
1 month ago
St. Catharines, Ontario, Canada OneTouch Direct Full timeCustomer Service Representative - French CanadianOneTouch Direct is a leading provider of contact center solutions, working with Fortune 500 companies to deliver exceptional service and support. We are seeking a highly skilled Bilingual Customer Service Representative - French Canadian to join our team in Tampa.Key Responsibilities:Provide exceptional...
-
Bilingual Customer Service Representative
3 months ago
St. Catharines, Canada OneTouch Direct Full timeOneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the...
-
Bilingual Customer Service Representative
7 days ago
St. Catharines, Ontario, Canada OneTouch Direct Full timeOneTouch Direct is a leading provider of contact center solutions, working with Fortune 500 companies to deliver exceptional customer experiences. We are seeking a highly skilled Bilingual Customer Service Representative - French Canadian to join our team in Tampa.Key Responsibilities:Provide exceptional customer service and support to French Canadian...
-
Customer Service Representative
7 days ago
St. Catharines, Ontario, Canada OneTouch Direct Full timeWe are seeking a talented Bilingual Customer Service Representative to join our team at OneTouch Direct. Based in St. Catharines, ON, this role offers the opportunity to work from home and provide exceptional service to our clients.About the JobAs a Customer Service Representative, you will be responsible for responding to inbound consumer inquiries via...
-
Bilingual Customer Service Representative
6 months ago
St. Catharines, Canada OneTouch Direct Full timeWe are currently seeking a Bilingual Consumer Relations Representative to represent a major Canadian Brand partner. At OneTouch Direct (OTD), we do things differently. We provide a positive culture-focused environment where we appreciate and recognize our employees. Work from the comfort of your home on highly desired schedules within operational hours of...
-
Customer Service Representative
3 months ago
St. Catharines, Canada Kraun Electric Full timeKraun Electric is a growing electrical contracting firm that delivers comprehensive electrical solutions & services to a wide variety of clients. We are recognized leaders in the industry because of our commitment to quality work, customer service, and innovation. A Customer Service Representative at Kraun will support our ICI and Home Electric Service...
-
Customer Service Representative
5 months ago
St. Catharines, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...
-
Customer Service Representative
5 months ago
St. Catharines, Canada Dumont Security Full time**Job Summary** We are currently looking for Customer Service Representatives in St. Catharines who have a passion for helping others and have a drive to succeed in a fast paced environment. If you have customer service experience and are looking for a job with a successful growing local business. You enjoy what you do and enjoy sharing your experience and...
-
Customer Service Representative
6 months ago
St. Catharines, Canada Net2Source Full time**Please share the below details as well**: - **Visa Status: -**: - **Current Address (Complete Address): -**: - **Are you comfortable going onsite?: -**: - **Have you applied/ submitted or Interviewed with Accenture before?: - ** **Note: - **Working hours: Monday to Friday 8 -5 EST **Job Title: Customer Service Representative** **Location: St....
-
Customer Service Representative
5 months ago
St. Catharines, Canada NatureKast Products Inc. Full timeLocated in St Catharines, NatureKast is a manufacturer of fine outdoor Weatherproof Cabinetry and accessories. Working through a dealer network, NatureKast customers are located throughout North America, primarily in the U.S. Our manufacturing facility has approximately 70 highly skilled plant & office employees. We currently have a **Full-Time** position...
-
Customer Service Representative
6 months ago
St. Catharines, Canada BMO Financial Group Full time222 - 228 Glendale Avenue St Catharines Ontario,L2T 2K5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
-
Customer Service Representative
6 months ago
St. Catharines, Canada BMO Financial Group Full time31 King Street St Catharines Ontario,L2R 6W7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
5 months ago
St. Catharines, Canada BMO Financial Group Full time121 Lakeshore Road St Catharines Ontario,L2N 2T7 This position has a guaranteed 12 hours per week. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to...
-
Storage Customer Service Representative
4 months ago
St. Catharines, Canada U-Haul Full timeLocation: 72 Vine St S, St. Catharines, Ontario L2R7N4 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company’s...
-
Customer Service Representative
5 months ago
St. Catharines, Canada Fix Auto Full time**Fix Auto** is looking for a **Customer Service Representative!** If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a **Customer Service Representative,** you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a...
-
Customer Service Representative
2 weeks ago
St. Catharines, Ontario, Canada Performance Auto Group Full timeJob OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Performance Auto Group.This is a part-time/temporary position with a 6-month contract, working as a Front Desk Administrator. As a key member of our dealership team, you will be responsible for delivering exceptional customer service and...
-
Customer Service Representative
1 month ago
St. Catharines, Ontario, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in St. Catharines is looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...
-
Customer Service Representative
6 months ago
St. Catharines, Canada Anytime Fitness - St. Catharines Full time**This is NOT a summer job. We are looking for a permanent position.** **Staffed Hours**:Need hours: **Monday to Friday** 11:00am to 8:00pm **Saturday** 10:00am to 2:00pm Position: Part Time/Full-Time **Share our passion. Help fuel our amazing growth!** **h2i (hired 2 inspire)**: A perfect applicant will be available for flexible hours, be a team...
-
Customer Service Representative
6 months ago
St. Catharines, Canada Anytime Fitness - St. Catharines Full time**Staffed Hours**:Need hours: **Monday to Friday** 11:00am to 8:00pm **Saturday** 10:00am to 2:00pm Position: Part Time/Full-Time **Looking for someone who is enrolled in the Kinesiology or sports management program at the local universities. Personal training certification is a plus.** **Share our passion. Help fuel our amazing growth!** **h2i (hired...