Human Resources Coordinator

3 weeks ago

Ottawa, Canada Canadian Medical Protective Association Full time

**HUMAN RESOURCES **COORDINATOR**

**CONTRIBUTING TO THE CMPA**

The People & Culture group is responsible for developing and implementing the People Strategy, which sets the foundational building blocks for modernizing the employee experience, cultivating the CMPA’s organizational culture, and transforming our approach to talent management. The group has accountability for creating an employee experience in which the CMPA’s people are inspired, connected, and empowered to bring the Association’s vision, mission and strategic plan to life in service of our members and the Canadian healthcare system.

The People & Culture group partners with the business to deliver plans, services, and programs to attract, recruit, develop and retain an engaged workforce that is fully capable of responding to evolving organizational needs. The group’s core activities include people strategy and planning, organizational culture, equity, diversity and inclusion, talent management and acquisition, employee relations, disability and leave management, employee well-being, total rewards management, and HR data and analytics. The group also collaborates with other business areas on organizational change enablement and organizational learning programs and initiatives.

**POSITION OVERVIEW**

The Coordinator is responsible for the coordination and administration of several cyclical HR processes and programs and plays a key role in supporting People and Culture colleagues and staff in contributing to a positive employee experience. The incumbent is also responsible for providing the People Services team with administrative support.

**POSITION ACTIVITIES**

**HR Systems Support and** Electronic** Employee Records 35%**
- Collaborates with IT, HR, and Payroll to troubleshoot and test complex system entries.
- Monitors tasks and completes deliverables with Workday to ensure timely completion.
- Accountable for position management and creation within Workday.
- Acts as departmental SME for all external vendors (for example: DocuSign, HR Downloads, Pre-Valuate, and Jobvite) and assists colleagues with questions, and liaise with vendors as necessary.
- Maintains electronic employment files as per records management practices.

**HR Programs 30%**
- Leads the coordination and administration of assigned cyclical HR programs (e.g. New Employee Orientation, Employee Recognition, Take Our Kids to Work Day, various learning events, etc.) including program and improvements, event management, preparation of communications, proposing program improvements
- Launches the cyclical Performance Management Program (PMP) business processes in the Association’s HRMS, Workday (e.g. goal setting, cascading goals, mid-cycle, and year-end)
- Support student and co-op recruitment and selection efforts.

**Administrative Support & Process Improvement 25%**
- Provides administrative support to the People Services team, including but not limited to, meeting logistics and coordination, administrative support to various People and Culture programs, and submitting departmental expenses and invoices. Responsible for the ongoing maintenance of the CMPA’s Career Framework, including position profiles, job analysis and job evaluation records and files.
- Maintains internal/external employment agreement templates and ensures accuracy and availability for use by People Services team (i.e., uploaded in Applicant Tracking System)
- Documents People Services procedures and HR operational metrics and data.
- Reviews and triages the CMPA’s general HR inbox, as the owner, to ensure inquiries and tasks are followed up with appropriately and in a timely manner.
- Compiles and maintains departmental reports and statistics, including HR quarterly reporting, responding to data requests and building system reports.
- Leads the compilation and reporting of regular HR-related data, such as exit interviews, departures, new hires, employment agreements and legal documentation, and the Career Framework.
- In collaboration with the People Services team, reviews and updates HR policies on intranet and document management system.

**Other 10**%**
- Responds to employee and external requests for information.
- Provides back up to other HR team members during absences.
- Contributes to special projects and other job-related duties, as required.

**EDUCATION AND EXPERIENCE**
- A Diploma or Certificate program (2-3 years) at College or CÉGEP in business administration or human resources (or equivalent combination of education and experience)
- Minimum of 4 years of administrative work experience, within a corporate human resources environment is preferred.
- Demonstrated experience working in a fast-paced environment, while taking accountability and initiative on tasks through to completion is essential.

**SKILLS AND ABILITIES**
- System-oriented with proficiency in using and navigating HR management systems, recruiting software, and electronic document management systems.
- Proac

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