Accounts Receivable Coordinator
3 weeks ago
Job Title: Accounts Receivable Coordinator
Reports to: AP/AR Manager
Position Overview:
Essential Functions and Duties:
- Process incoming payments in compliance with financial policies and procedures
- Reconcile any irregularities in receipts
- Process credit card payments
- Initiate collection calls and correspondence to customers and international agents as required
- Document internal and external conversations timely and accurately within collection software
- Perform timely follow-up on collection issues
- Research and provide supporting documentation when required
- Act as a liaison with Branches to ensure invoices are timely paid
- Ensure all disputes and requests for clarification are resolved and/or responded to in a timely manner
- Communicate with management regarding agent issues in a prompt and efficient manner
- Compile, sort, and file all documents for accounts receivable and accounts payable
- Ensure maintenance of all AR documents needed for research requests from guests and in-house users
- Monitor Accounts Receivable aging to ensure collections efforts are timely and minimizing potential risk
- Maintain open communications with all departments
- Provide backup support to other groups in the accounting department, including dedicated reception backup, and perform other general administrative duties as needed.
Minimum Requirements:
- High school diploma or equivalent; associate or bachelor's degree in business, accounting, or a related field is preferred
- 2+ years of experience in collections, accounts receivable, or a related field
- Excellent communication and negotiation skills
- Strong organizational and analytical skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and collections software
- Familiarity with relevant laws and regulations governing collections and debt recovery
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