Learning & Development Coordinator

4 weeks ago

Waterloo, Canada Equitable Life of Canada Full time

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.

**Position Title**: Learning & Development Coordinator

**Reports To**: Manager, Learning & Development

**Department**: Human Resources

**Term**: Permanent Full-Time

**Work Arrangements**: The Learning & Development Coordinator will facilitate in-person programming as required by the role. Unless otherwise requested, this role will be hybrid.

**The Opportunity**: Equitable Life is growing We are looking for a Learning & Development Coordinator to join our Human Resources team.

The Learning & Development Coordinator will assist with the coordination and logistics of our orientation program, support our Learning Management System, and support the day-to-day operations of the Learning & Development team.

This is an exciting opportunity to join one of the Waterloo Region’s Top Employers for 2023

**What you will be doing**:

- Facilitate and lead training when required
- Create and maintain training procedure manuals, guides, and course materials as required
- Develop and cascade communication around training programs and activities for the organization
- Develop and participate in all aspects of the bi-weekly EQ Orientation program including but not limited to: communication with attendees, presenters, external vendors, preparation, revision and facilitation of presentations, oversight of social events, complete post-program analysis, etc.
- Manage travel arrangements including booking flights, hotel, and ground transportation for EQ Orientation attendees
- Maintain the Learning Management System
- Maintain the Learning & Development SharePoint documentation
- Provide administration and coordination support of training courses to ensure effective and timely course information, registration, and logistics
- Resolve challenges concerning the delivery of training programs between registrants, trainers, partners, and external service providers
- Generate relevant dashboards/reports to provide accurate information regarding the administration, compliance and value of the training courses offered
- Facilitate meetings and follow ups, as required
- Establish templates for use by the Learning & Development team - i.e. project meeting/meeting minutes
- Assist in the planning and coordination of educational events and other special events
- Administration duties as assigned by Learning & Development Managers and Senior leadership
- Provide back up support to other HR coordinators as required

**What you will bring**:

- University degree, preferably in Adult Education, Business, Human Resources or similar
- Experience in a Learning & Development role
- Learning Management System experience, preferably with Ceridian Dayforce
- Experience working with Virtual Classroom / MS Teams is a strong asset
- High level of integrity with a sense of confidentiality and privacy
- Multi-tasking and sound time management skills
- Ability to handle interactions over the phone and in person
- Strong interpersonal skills and adaptability
- Strong written communication skills
- Ability to work with various departments and foster teamwork.
- Demonstrate resourcefulness and initiative in dealing with daily assumptions or when working in ambiguous situations
- Experience working with Virtual Classroom / MS Teams is a strong asset
- Microsoft Office knowledge, including MS Teams, Word, Excel and PowerPoint

**What’s in it for you**:

- A healthy work-life balance with employee wellness top of mind
- Annual bonus program, annual vacation allowance, and company-paid benefits program
- An additional paid volunteer day each year so you can spend time giving back to the community
- Immediate enrollment in the company’s pension program with employer matching
- Employee resource groups that support an inclusive work environment
- Tuition support and specialized program assistance
- A company subsidized cafeteria with a variety of daily options
- Discounts on company products and services, and access to exclusive employee perks
- Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment/offer process you will be required to:

- Provide two professional references (minimum one supervisor and above)

To learn more about Equitable Life, we encourage you to explore our organization.

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