Manager, Learning

2 weeks ago

Waterloo, Canada Equitable Life of Canada Full time

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.

**Position Title**: Manager, Learning & Development

**Reports To**: Human Resources Vice President

**Department**: Human Resources

**Term**: Permanent Full-Time

**Work Arrangements**: We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately September 2023), coming into the office a minimum of 2 days per week, every other week on designated days.

**The Opportunity**: Equitable Life is growing We are looking for a Manager, Learning & Development to join our Learning & Development team

The Manager, Learning & Development will assess company-wide developmental needs to drive training initiatives and identify and arrange suitable training solutions for employees. This role will also actively search, design and implement effective methods to educate, enhance performance and recognize performance. In addition, this role will evaluate effectiveness through performance metrics.

This is an exciting opportunity to join one of the Waterloo Region's Top Employers for 2023

**What you will be doing**:

- Identify training needs, recommending and implementing solutions, and evaluating and measuring effectiveness
- Lead the development and continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals
- Collaborate with HR team members and business leaders to understand their needs related to training and development by proactively interfacing with key stakeholders in order to understand, recommend and deploy effective solutions
- Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement
- Recommend and develop employee engagement programs and activities that enhance employment experience
- Develop and implement a comprehensive communication strategy for training and development programs
- Establish and maintain individual and organizational performance evaluation methods for training content, delivery, activities, engagement and outcomes. Utilize metrics to validate knowledge transfer and return on investment for all Learning and Development programs and initiatives
- Identify appropriate external training vendors and negotiate contracts as required
- Organize and facilitate external learning programs within the organization - i.e. DiSC, Crucial Conversations/Crucial Accountabilities
- Support employees and managers with organizational change management needs
- Oversee the Management Development Committee
- Organize and lead the Equitable Life Orientation Program (EQO Program) for all new employees including associated sub-programs (i.e. the Buddy Program).
- Assist in the design and development of programs and events that support our corporate culture

**What you will bring**:

- Bachelor’s degree, preferably in Learning Management, Instructional Design, Human Resource Development or a related field
- 5-7 years of adult learning and development experience including developing, implementing, and delivering training
- eLearning design experience and demonstrated expertise in the technical development, implementation and troubleshooting of web-based training modules
- Strong change management experience
- Strong consultative approach
- Experience in measuring and evaluating impact experience
- French as a second language is an asset

**What’s in it for you**:

- A healthy work-life balance with employee wellness top of mind
- Annual bonus program, annual vacation allowance, and company-paid benefits program
- An additional paid volunteer day each year so you can spend time giving back to the community
- Immediate enrollment in the company’s pension program with employer matching
- Employee resource groups that support an inclusive work environment
- Tuition support and specialized program assistance
- A company subsidized cafeteria with a variety of daily options
- Discounts on company products and services, and access to exclusive employee perks
- Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment/offer process you will be required to:

- Provide two professional references (minimum one supervisor and above)

To learn more about Equitable Life, we encourage you to explore our organization.

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