Employee Relations Coordinator

1 month ago

Waterloo, Canada University of Waterloo Full time

Overview:
**Term: 1 year.**

Support labour relations matters such as grievances, negotiations, and Ad hoc committee as they pertain to Food Services CUPE employees. Support departmental organizational changes and coordinate recruitment and selection activities for the salaried staff group in strict accordance with UW polices and relevant legislation. Foster an engaged workforce by developing and implementing initiatives to improve morale, encourage development through training and assist in effective communication of relevant policies, procedures and practices. The incumbent will work closely and collaboratively with other campus departments including Human Resources, Occupational Health, Organizational & Human Development, Human Rights & Conflict Management and the Safety Office.

This role is required to work on-campus 100% of the time

**Responsibilities**:
Employee Engagement & Relations
- Provides guidance and support to all management and staff on HR related matters; fosters collaboration with and amongst all levels of staff; contributes to overall staff morale
- Assists management with the performance management of any employee concerns including advice on how to lead sensitive employee meetings. Attends employee meetings and prepares documentation in consultation with Human Resources. Assists with grievance documentation and record keeping when required
- Coordinate recruitment and selection activities for all salaried employees
- Provides administrative support and guidance on labour relations matters including grievances, negotiations, and schedule and participate in Ad Hoc Committee
- Spearheads the completion of the department strategic plan including development, launch and ongoing maintenance
- Oversees the casual part-time onboarding program by regularly assessing effectiveness for continuous improvement and providing back up facilitation support for the Employee Relations Assistant
- Coordinates organizational change initiatives providing continued support and guidance to those affected
- Oversees the coordination of regular monthly team meetings, including logistics, agendas, and guest speakers
- Promotes awareness of the department Mission & Vision through training, linking and messaging
- Supports employee morale improvement tactics, staff recognition programs, and develops content for the department newsletters
- Chairs the Social Events Committee and oversees the budget and execution of approximately 3-5 medium to large-scale events annually
- Participates in departmental and other related committees as required

Supervisory
- Provides support and oversees the performance and professional development of Employee Relations and Administrative Assistant including conducting annual performance appraisal and performance management as required
- Monitors and adheres to the applicable portion of the department operating budget

Learning and Development
- Ensures training requirements are fulfilled department wide for compliance with relevant institutional directives
- Supports the professional and personal growth of staff, providing adhoc advising and coaching and linking to institution resources
- Designs and conducts training and development programs to improve individual and organizational performance. May collaborate with internal partners such as Organizational & Human Development department
- Maintains solid auditing practices to track department training completion by utilizing available institutional reporting tools
- Provides administrative support for the execution of the culinary Apprenticeship program

Qualifications:

- University degree or college diploma in Business, specializing in Industrial Relations, Human Resource Management or equivalent education and related A
- Professional Human Resources certification (CHRP) is an asset
- Minimum 2 years general OD or HR experience in a leadership capacity
- Previous experience developing and implementing training and onboarding programs
- Previous experience working in the hospitality or service industry preferred
- Previous experience working in a unionized environment preferred
- Previous experience coordinating, managing and assessing large-scale initiatives
- Experience working independently and utilizing strong time management skills
- Proficient in using Microsoft Outlook, Word, Excel and Office 365
- Knowledge of common labour law and employment legislation (ESA, OHSA, OHRC).
- Excellent written and verbal communication skills
- Advanced skills in Microsoft Office suite and previous experience working with Learning Management Systems
- Adaptable to changing priorities, deadlines and procedures
- Strong interpersonal and diplomacy skills with ability to collaborate with others from diverse backgrounds
- Approachable and able to network with a variety of internal and external partners
- Strong decision-making and critical thinking skills
- Demonstrated ability to interpret policies
- Demonstrated ability to handle confidential i

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