Service Coordinator
1 month ago
Position: Service Coordinator
Position Type: Full time
Location: Surrey, BC
Work Schedule: Monday
- Friday, 8:00 am
- 4:30 pm
Closing Date: August 24, 2023, at 4:00 pm PT
**Position Overview**
With 12 branches spread across Alberta and British Columbia, we have become the largest DTNA Elite support-certified group of facilities in Canada. First Truck Centre believes in fostering a better tomorrow through the power of one by offering various sales, vehicle maintenance, necessary parts, and collision services to the industry.
We are looking for a SERVICE COORDINATOR that brings a positive attitude and a solution-oriented approach. We believe in TRAINING our employees and PROMOTING from within the organization, creating a culture that believes in fostering a better tomorrow.
**Compensation Plan**
- Competitive base wage
- Employer-paid technical training as required
- Paid Vacation
- Company-paid extended health coverage
- Basic life insurance, disability, and wellness programs
- Employer RRSP matching and shareholder program
**Primary Job Functions**
- Allocate work to Mechanics based on their expertise and certification
- Create estimates
- Prioritize and assign work to meet customers needs
- Track and assess work orders and manpower in real-time
- Monitor repair costs and labour to align with estimates
- Manage status of back counter work orders and work order location
**Qualifications**
- Great customer service both in person and over the phone
- Strong interpersonal and communication skills, verbally and in writing
- Strong organizational skills and attention to detail
- Ability to prioritize multiple tasks at once
- Confidence using computer software in the planning and execution of work
- Experience with schedules and basic accounting procedures
- Self-starter and able to work in a fast-paced, detailed, and process-driven environment
- Previous experience in the automotive or trucking industry is an asset
**For more information about everything First Truck, please visit us at firsttruck.ca.**
We are an equal opportunity employer.
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