Bilingual IT Support

5 months ago

Toronto, Canada Hobart Canada Full time

**Bilingual IT Support** **(Bilingual - English/French)**

**Company Information**

Hobart is the leading supplier of equipment, systems and service in the food industry. Hobart offers the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, warewashing and waste systems, and weighing, wrapping and labeling systems. Headquartered in Toronto, Ontario with branch offices in Halifax, Nova Scotia, Montreal, Québec, Toronto, Ontario, Edmonton, Alberta, and Vancouver, British Columbia. The company employs more than 200 people. Included in this number are over 100 service technicians providing nationwide service, effectively making Hobart Canada the industry’s largest service organization.

Reporting to our Manager, IT and Business Analytics, the Bilingual IT Support is an integral part of a team that supports our IT function. **You are fully bilingual in English/French** and possess excellent verbal, written and interpersonal communication skills. You will be tasked with keeping the organization up and running and look for innovative ways to support the business. We need someone who can deliver great service to everyone in the company as well as assisting in maintaining and developing our systems.

**To be successful in this role, you will need/have**:

- Degree, diploma or certificate in information systems, 0-2 years of experience in IT
- Strong customer service skills required.
- Problem solving, analytical and decision-making skills.
- Must be able to multi-task.
- Knowledge of Windows OS, Microsoft Surface, Lenovo/Dell devices, Azure, Office 365, Microsoft AD, MDM software, mobile operating systems (Android and IOS) and VoIP technologies
- Good verbal and written communication skills with attentiveness to detail.
- Ability to deal effectively with a wide range of vendors and service providers.
- Availability and flexibility of hours of work (some evening/weekend work required) as well as willingness to occasionally travel for training or remote work as
- Ability to adapt to a changing environment hardware and software changes.

**Key responsibilities include**:

- Oversee installation, configuration, maintenance, troubleshooting of end user devices and onboarding process (walk new employees through the start-up and ensure all access is up and running in a timely manner).
- Assisting in administration of hardware in our DataCenter to ensure our systems run smoothly. Respond to failures and power outages.
- Assist in managing our providers, monitoring our bandwidth, CATO VPN administration, addition of network connections and cabling. Monitor our wireless network across our offices.
- Liaison with other IT teams across the organization and be willing to learn, adapt and execute tasks as directed.
- Assist in the education and understanding of technologies by our users.
- Assist in identifying threats or issues that exist on our networks.
- Cross-train as needed for team vacation coverage
- Comply with Health and Safety policies and procedures

**Job Types**: Permanent, Full-time

**Benefits**:

- Company pension
- Extended health care
- RRSP match

Schedule:

- Monday to Friday

**Experience**:

- IT support: 2 years (preferred)

**Language**:

- French (required)

Work Location: In person

  • Customer Service Support- Bilingual

    6 months ago

    Toronto, Canada Atlantis IT group Full time

    **Customer Service Support - Bilingual** **Toronto, ON - Onsite** **Full Time** **Key Skills**: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk analyst. providing L1/L1.5 support, excellent customer handling skills, Awareness / knowledge of ITSM process, knowledge on bank branches and...

  • Bilingual Talent Acquisition Specialist

    6 months ago

    Toronto, Canada Campus Support Full time

    **Position Job **Title**:Bilingual Talent Acquisition Specialist****: - **Reports To**:National Director of Talent Acquisition - **Location**:Toronto, ON - **Salary**:$55K - $60k + bonus + comprehensive benefits package - **Status**:Full time permanent, **hybrid** **ABOUT US** *** Campus Support is a centralized service center that supports its clients in...

  • Bilingual Human Resources Generalist

    6 months ago

    Greater Toronto Area, Canada Campus Support Full time

    **Position: Bilingual HR Generalist (French/English is a MUST)** **Location: Toronto, GTA, ON or Montreal, QC (On-site)** **Type: Full-time, Permanent** **Reports to: Senior HR Manager** **Work Hours: Regular 40 hours/week, Mon - Fri** **Salary: $70,000 - $80,000 per annum** **About the Role**: As a Bilingual HR Generalist, you will play a vital role...

  • Bilingual Human Resources Generalist

    5 months ago

    Greater Toronto Area, Canada Campus Support Full time

    **Position: Bilingual HR Generalist (French/English is a MUST)** **Location: Toronto, GTA, ON or Montreal, QC (On-site)** **Type: Full-time, Permanent** **Reports to: Senior HR Manager** **Work Hours: Regular 40 hours/week, Mon - Fri** **Salary: $70,000 - $80,000 per annum** **About the Role**: As a Bilingual HR Generalist, you will play a vital role in...

  • Functional Analyst Bilingual

    1 month ago

    Toronto, Canada Atlantis IT group Full time

    **Role**: Functional Analyst Bilingual (French & English) **location**: MISSISSAUGA, ONTARIO **Role Description**: 1. Supports code development for projects by participating in project team meetings to develop project plans; reviewing project requirements; providing insight to software developers regarding project quality requirements; and providing guidance...

  • Bilingual IT Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Apex Systems Full time

    Job Summary:We are seeking a highly skilled Bilingual IT Support Specialist to join our team at Apex Systems. As a Bilingual IT Support Specialist, you will be responsible for providing technical support to our clients in a fast-paced and dynamic environment.Key Responsibilities:Provide technical support to clients via phone, email, and chat Troubleshoot and...

  • Customer Service Support- Bilingual

    5 months ago

    Toronto, Canada ProIT Inc. Full time

    Job Title: Customer Service Support - Bilingual Location: Toronto,ON Key Skills: - Responsible for providing Bilingual Customer Service Support. - Service Now reporting, perform ticket analytics, helpdesk analyst. - providing L1/L1.5 support, excellent customer handling skills, - Awareness / knowledge of ITSM process, knowledge on bank branches and ATM...

  • Bilingual IT Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Lifemark Full time

    Job Summary:Lifemark is seeking a highly skilled Bilingual IT Helpdesk Agent to join our team. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our employees.Key Responsibilities:Manage helpdesk tickets and level I support requestsMaintain accurate documentation of...

  • Customer Service Support- Bilingual

    5 months ago

    Toronto, Canada Emonics Full time

    Customer Service Support - Bilingual Key Skills: - Responsible for providing Bilingual Customer Service Support. - Service Now reporting, perform ticket analytics, helpdesk analyst. - providing L1/L1.5 support, excellent customer handling skills, - Awareness / knowledge of ITSM process, knowledge on bank branches and ATM support. Contract length: 12...

  • Customer Service Support- Bilingual

    5 months ago

    Toronto, Canada PRIME CONSULTING INC Full time

    **Title: Customer Service Support - Bilingual** **Location: Toronto, ON** **Key Skills**: - Responsible for providing Bilingual Customer Service Support. - ServiceNow reporting, perform ticket analytics, and helpdesk analysis. - providing L1/L1.5 support, excellent customer handling skills, - Awareness / knowledge of ITSM process, knowledge on bank...

  • Customer Service Support- Bilingual

    5 months ago

    Toronto, Canada Techila Solutions Pvt. Ltd Full time

    Key Skills: - Responsible for providing Bilingual Customer Service Support. - Service Now reporting, perform ticket analytics, helpdesk analyst. - providing L1/L1.5 support, excellent customer handling skills, - Awareness / knowledge of ITSM process, knowledge on bank branches and ATM support. **Job Types**: Full-time, Contract **Salary**: $30.00-$35.00...

  • Bilingual Client Support Specialist

    4 weeks ago

    Toronto, Canada People Corporation Full time

    We are seeking a Bilingual Client Support Specialist to join our Group Retirement Solutions team in Toronto, Montreal or Calgary. The Bilingual Client Support Specialist will be responsible for providing superior customer service and support for the day-to-day management of all new and existing retirement businesses for People Corporation. This role is the...

  • Bilingual Deskside Support Technicians

    1 week ago

    Toronto, Canada Coreio Inc Full time

    We are looking for Bilingual Deskside Support Technicians who can interact, collaborate, and address end users/clients with the highest standard of professionalism/customer service. Working in a post migration environment where numerous calls will be taken daily to resolve migration related issues. This is a fast passed and demanding enterprise...

  • Bilingual Administrative Support

    1 week ago

    Toronto, Canada Kelly Services, Inc. Full time

    Bilingual Administrative SupportKelly, in partnership with our client who is one of Canada’s Top 100 Employers and recognized as one of Canada’s Best Diversity Employers are hiring for French Bilingual Administrative Support Clerks.Working with one of our clients in the banking industry, you will provide dedicated administrative support to executives at...

  • Bilingual Client Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Foresters Financial Full time

    Job SummaryForesters Financial is seeking a highly skilled Bilingual Client Support Representative to join our team. As a key member of our client service team, you will be responsible for providing exceptional support to our clients in both English and French.Key ResponsibilitiesUpdate the epolicy portal and system to ensure accurate and timely...

  • Bilingual Client Support Manager

    1 month ago

    Toronto, Ontario, Canada Futurpreneur Full time

    About the RoleFuturpreneur is seeking a highly skilled and experienced Bilingual Client Support Manager to join our team. As a key member of our Client and Mentoring Experience (CMX) team, you will be responsible for overseeing, supporting, and motivating the Client Support Team to achieve its goal of supporting entrepreneurs in their Futurpreneur...

  • Customer Support

    5 months ago

    Toronto, Canada Tekshapers Software Solutions Pvt Ltd Full time

    Position: - **Customer Support (Bilingual)** Location: - Toronto Contract job description: - Strong BILINGUAL communication and writing skills - French/English** - Strong communication and negotiating skills - 2 years of previous call center or Ecustomer service experience - Basic understanding of Consumer Collections and relevant functional...

  • Bilingual Administrative Support

    6 months ago

    Toronto, Canada Kelly Services, Inc. Full time

    Bilingual Administrative SupportKelly, in partnership with our client who is one of Canada’s Top 100 Employers and recognized as one of Canada’s Best Diversity Employers are hiring for French Bilingual Administrative Support Clerks.Working with one of our clients in the banking industry, you will provide dedicated administrative support to executives at...

  • Bilingual Application Support Associate

    5 months ago

    Toronto, Canada Imperial PFS Full time

    You’re legendary. We’re hiring. Let’s talk! Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.” How do we do that? By empowering and encouraging our Associates to provide products...

  • Bilingual IT Support Analyst

    6 months ago

    Toronto, Canada Reflex Integrated INC Full time

    **Bilingual IT Support Analyst** Who are we? Reflex Integrated Inc. is a leading Canadian based IT service provider. We provide end to end IT solutions to support existing and growing business needs for clients across North America. Why join us? Come join a collaborative culture with growth and learning opportunities, where your ideas are heard and...