Outreach Coordinator

4 weeks ago


Regina, Canada YWCA Regina Full time

**Hours of Work**:37.5 per week - Monday to Friday - combination of 9a-5p and 1p-9p

**Position Description**:
Under the direct supervision of the Manager of Outreach and the general supervision of the Director of Women’s Housing, the family reunification Outreach Coordinator will provide support from a Trauma Informed, culturally sensitive perspective to women, children, and families with complex barriers, with a focus on keeping families together, as well as guiding the reunification process, and to meet their basic needs for housing, food, and safety.

**Responsibilities**:
Service Delivery  
- Connect with and build strong therapeutic relationships with women, children and family members participating in the Repatriation program 
- Support women and families to navigate government and community programs, advocating on their behalf where required for successful outcomes;  
- Maintain positive relationships with front line teams working with our target population with a focus on agencies providing services for individuals impacted by FASD, mental health
- challenges and addictions
- Ensuring excellent communication and collaborating/coordinating service wherever possible 
- Actively work towards developing familiarity with Indigenous cultural traditions and engagement with Indigenous people and communities
- Establish/maintain positive relationships with actors in the criminal justice system including police, prosecutors, Legal Aid, crown prosecutor, defense attorneys, and Victim Services to ensues principles, guidelines, and laws such as the Victims Bill of Rights, testimonial aids, or other supports are utilized as best they can to address the victim’s needs
- Support women, children, and family members with creating and maintaining positive community supports and connections
- Support Women and families to attend appointments, programming, and activities outside of the Repatriation Program
- Support women and families in preparing for their move into housing including helping them to arrange utility hook up, financial planning, food planning, locating furnishings, community mapping, and developing a housing preservation plan to reduce the risk of future homelessness;  
- Liaise with landlords to build positive relationships and current available housing options 
- Connect and ensure team planned activities and groups include Indigenous content  
- Establish and maintain positive relationships with other YWCA departments to ensure excellent communication and collaboration to best serve women and families

Administrative Duties  
- Maintain detailed and accurate electronic case files
- Follow common case planning process with each individual, as outlined by the Outreach Case Management team, including: 
- Intake/assessment process
- Person-centered case plans, goal setting and regular home visits
- Follow up assessments and regular check-in as needed
- Provide warm referrals to community agencies and programs in support of individual’s needs and activities
- Complete VI-SPDAT/SPDAT assessments
- Track referrals, contacts, and other stats in accordance with program standards
- Provide verbal and written reports to staff coach at predetermined intervals 
- Attend weekly meetings to coordinate caseload and ensure regular communication
- Cooperate with team members to ensure other administrative needs are met 
- Facilitate and lead presentations internally and externally in accordance with program needs

**Qualifications**:
Required:

- Cultural awareness, and respect for women and children of various backgrounds
- Experience working with Indigenous communities and cultures
- Demonstrated experience working with the complex needs of people experiencing homelessness
- Knowledge of the Child Welfare system, Trauma Informed Care, and Family Violence would be an asset
- Ability to work independently and with a team 
- Accurate record keeping ability and basic computer skills
- Good communication and organizational abilities
- Crisis intervention skills
- Class 5 driver’s license

Asset
- Bachelor’s degree in Social Work, Justice Studies, or other human service field OR an equivalent combination of education and experience 
- 2 or more years of case management experience is preferred 
- Knowledge of HIFIS
- Valid First Aid/CPR certification - must obtain with in three months of hire date

**Job Types**: Full-time, Permanent

**Salary**: $23.90 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday

Work Location: In person

Application deadline: 2023-08-15
Expected start date: 2023-08-21



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