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Outreach Coordinator, Women's Housing Department

4 months ago


Regina, Canada YWCA Regina Full time

Outreach Coordinator, Women’s Housing Department

Hours of Work: Evenings 3 PM-11:30 PM at 37.5 hours per week Length of Employment: Permanent

Start Date: Immediate

Salary/Hourly Wage: $23.90/hr.

Open to: Internal/External

YWCA Regina Inc, established in 1910, aspires to a world where communities benefit from the full and equitable inclusion of women and families and that the experiences and perspectives of women and families are reflected in all facets of society. We are a community voice of and for women and a trusted partner in addressing the most complex community issues faced by women and our community. YWCA Regina provides childcare, shelter and housing, community programs, family support programs, and outreach. YWCA Regina Inc. Values Respect: Everyone is deserving of an equitable and judgement free environment Inclusion: Everyone has an equal voice Trust: Our work is done with integrity and authenticity to maintain the trust we have gained in our community Encouragement: We meet people and community where they are to support where they want to be Resiliency: We address difficult conversations and community issues YWCA Regina is committed to anti-colonial, anti-racist practice and to a workplace that prioritizes cultural safety. In addition, YWCA Regina is committed to creating a safe, inclusive, and accessible services and spaces for Gender and Sexually Diverse Persons. YWCA Regina acknowledges and accepts that our social systems, communities, and often our interpersonal relationships, organizational processes, advocacy, and practices perpetuate the marginalization of Indigenous peoples, Black people and Gender and Sexually Diverse people. YWCA Regina is committed to systemic change and to actions that further justice, truth, and reconciliation for marginalized peoples. YWCA has established commitments that outline the implementation of new practices and procedures involving actionable changes to policy, systems and governance.

Outreach Position Description: Under the direct supervision of the Outreach Staff Coach and the general supervision of the Senior Director of Women’s Housing, the Outreach Coordinator will provide support from a Housing First and Trauma Informed perspective to women and families with complex barriers to meeting their basic needs for housing, food, and safety. The duties and responsibilities include:  Responsibilities: Service Delivery**:Connect with and build strong therapeutic relationships with women and families   ** Support women and families to navigate government and community programs, advocating on their behalf where required for successful outcomes **Maintain positive relationships with front line teams working with our target population, with focus on agencies providing services for individuals impacted by FASD, mental health challenges and addictions; ensure excellent communication and collaboration/coordination of service wherever possible. ** Actively work towards developing familiarity with Indigenous cultural traditions and engagement with Indigenous people and communities.  **Establish/maintain positive relationships with actors in the criminal justice system including police, prosecutors, Legal Aid, crown prosecutor, defense attorneys, and Victim Services to ensues principles, guidelines, and laws such as the Victims Bill of Rights, testimonial aids, or other supports are utilized as best they can to address the victim’s needs ** Support women and families in preparing for their move into housing including helping them to arrange utility hook up, financial planning, food planning, locating furnishings, community mapping, and developing a housing preservation plan to reduce the risk of future homelessness **Liaise with landlords to build positive relationships and current available housing options ** Connect and ensure team planned activities and groups include Indigenous content   **Establish and maintain positive relationships with other YWCA departments to ensure excellent communication and collaboration to best serve women and families ** Follow common case planning process with each individual as outlined by the Outreach Case Management team, including:  o Intake/assessment process o Person-centered case plans, goal setting and regular home visits o Follow-up assessments and regular check-in as needed o Provide warm referrals to community agencies and programs in support of individual’s needs and activities.

Outreach Administrative Duties  **Maintain detailed and accurate electronic case files ** Complete VI-SPDAT/SPDAT assessments **Track referrals, contacts, and other stats in accordance with program standards ** Provide verbal and written reports to staff coaches at predetermined intervals **Attend weekly meetings to coordinate caseload and ensure regular communication ** Cooperate with team members to ensure other administrative needs are met **Facilitate and lead presentations internally and externa