Key Account Manager, Hospitality Solutions
5 months ago
The Key Account Manager, Hospitality Solutions is responsible for developing and implementing collaborative business plans to achieve specified targets and deliver long-term mutual growth with existing and new reseller partners. This position is also responsible for motivating, training, and mentoring assigned Hotel/Hospitality channel partners in their assigned territory (QC, NB, NS, PEI, and NF).
PRINCIPAL RESPONSIBILITIES
Sales Quotas & Results
- Develops new accounts/relationships
- Works with existing Hotel/Hospitality channel partners
- Creates revenue plan by account with buyer - forecasting 120 days out
- Develops account specific promotional plans 120 days out
- Ensures monthly and quarterly targets are achieved
- Maintains account profiles and monitors account compliance with plans
- Strengthen relationship with existing accounts
- Ensures proper brand message is delivered in all materials
- Attends industry events
- Conducts learning/education training sessions
- Ensures proper brand message is delivered
- Manages projects across various cycles
- Identifies business shortfall or opportunity and develops short-term and long-term solutions
Administration
- Keeps up to date with latest LG Product Road Maps
- Participates in forecast calls
- Manages inventory and sell-through activities
- CRM management - activity and opportunity focus
- Understands market share within existing accounts and develops action plans to close gaps
- Addresses service related and other customer issues
- Maintains proactive relationship with order fulfilment counterpart
- Keeps Senior Management Team abreast of all areas of development
Self-Improvement & Training
- Memorizes LG product knowledge and related materials
- Maintains expert knowledge of key competitors in key growth categories
- Keeps abreast of industry trends and market intelligence through e-learning, industry magazines, sales related materials, trade shows, etc.
KNOWLEDGE, SKILLS, AND ABILITIES
- Bachelor’s degree in Business, Finance, Marketing, or other relevant discipline
- 5+ years’ experience in B2B channel sales required
- Experience in Technical Sales required
- Experience in Digital Signage, AV, Hospitality TV sales space preferred
- Strong communication, both oral and written
- Able to work independently/remote
- Strong organizational skills
- Self-Starter
- Quick learner
**Note**: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
The organization offers an attractive compensation package that encompasses a competitive salary and excellent benefits.
**Conditions of Employment**:
**Equal Opportunity Employer**:
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