Key Account Manager, Hospitality Solutions

1 week ago


Quebec Province, Canada LG Electronics Canada Full time

The Key Account Manager, Hospitality Solutions is responsible for developing and implementing collaborative business plans to achieve specified targets and deliver long-term mutual growth with existing and new reseller partners. This position is also responsible for motivating, training, and mentoring assigned Hotel/Hospitality channel partners in their assigned territory (QC, NB, NS, PEI, and NF).

PRINCIPAL RESPONSIBILITIES

Sales Quotas & Results
- Develops new accounts/relationships
- Works with existing Hotel/Hospitality channel partners
- Creates revenue plan by account with buyer - forecasting 120 days out
- Develops account specific promotional plans 120 days out
- Ensures monthly and quarterly targets are achieved
- Maintains account profiles and monitors account compliance with plans
- Strengthen relationship with existing accounts
- Ensures proper brand message is delivered in all materials
- Attends industry events
- Conducts learning/education training sessions
- Ensures proper brand message is delivered
- Manages projects across various cycles
- Identifies business shortfall or opportunity and develops short-term and long-term solutions

Administration
- Keeps up to date with latest LG Product Road Maps
- Participates in forecast calls
- Manages inventory and sell-through activities
- CRM management - activity and opportunity focus
- Understands market share within existing accounts and develops action plans to close gaps
- Addresses service related and other customer issues
- Maintains proactive relationship with order fulfilment counterpart
- Keeps Senior Management Team abreast of all areas of development

Self-Improvement & Training
- Memorizes LG product knowledge and related materials
- Maintains expert knowledge of key competitors in key growth categories
- Keeps abreast of industry trends and market intelligence through e-learning, industry magazines, sales related materials, trade shows, etc.

KNOWLEDGE, SKILLS, AND ABILITIES
- Bachelor’s degree in Business, Finance, Marketing, or other relevant discipline
- 5+ years’ experience in B2B channel sales required
- Experience in Technical Sales required
- Experience in Digital Signage, AV, Hospitality TV sales space preferred
- Strong communication, both oral and written
- Able to work independently/remote
- Strong organizational skills
- Self-Starter
- Quick learner

**Note**: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

The organization offers an attractive compensation package that encompasses a competitive salary and excellent benefits.

**Conditions of Employment**:
**Equal Opportunity Employer**:


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