Key Account Manager

5 months ago


Quebec City, Canada Merck Canada inc Full time

Job Description

Gestionnaire de comptes majeurs - Vaccins, marché privé

**Lieu**: Ville de Québec

Notre unité commerciale Vaccins est grandement dévouée à la collaboration avec les intervenants internes et externes dans le but d'accroître la sensibilisation aux maladies et à l'immunisation dans la communauté. Nous sommes une équipe performante engagée à donner aux professionnels de la santé et aux patients les moyens d'agir contre les maladies pouvant être prévenues.

Un Gestionnaire de comptes majeurs est un conseiller de confiance et le point de contact principal des comptes clients clés. Le gestionnaire de comptes majeurs a pour responsabilité de travailler en partenariat avec les comptes majeurs dans le but de générer une croissance commerciale durable, le tout en agissant dans des domaines d'intérêt mutuel pour de notre entreprise et le client.

Le Gestionnaire de comptes majeurs relève de notre directeur des ventes Vaccins et travaille en étroite collaboration avec des collègues d'équipes multidisciplinaires tels que Marketing, Accès, Politique, Légal et Conformité. Les comptes majeurs comprennent, sans toutefois s'y limiter : les pharmacies, les associations de professionnels de la santé, les cliniques ou groupes médicaux, les cliniques de voyage, les universités.

**Responsabilités principales**:
Développer un partenariat solide et un engagement à long terme avec les comptes majeurs, par la cocréation de solutions commerciales gagnant-gagnant pour de notre entreprise et les clients.

Identifier les besoins non satisfaits et/ou en évolution des clients grâce à une connaissance approfondie du marché et une compréhension poussée des besoins et des objectifs des comptes majeurs.

Élaborer, mettre en œuvre et exécuter des plans d'affaires stratégiques en collaboration avec le compte majeur, en tenant compte des opportunités commerciales à court et à long terme.

Assurer un suivi du plan d'affaires des comptes clients grâce à des mesures de succès bien définies ainsi que la progression des projets en fonction d'indicateurs de performance clés permettant l'atteinte des objectifs de notre entreprise et ceux du client.

Collaborer et travailler en partenariat avec les équipes multidisciplinaires afin de maximiser les opportunités au sein des comptes majeurs, tout en assurant un alignement avec les stratégies commerciales de l'unité d'affaires.

Identifier des solutions nouvelles et innovantes pour répondre aux besoins et aux défis des clients, ainsi que des moyens créatifs leur offrant de la valeur ajoutée.

Tirer parti de l'analyse des données et des informations commerciales à disposition pour identifier de nouvelles opportunités et stimuler la croissance commerciale de l'entreprise.

Incorporer les apprentissages acquis pour remodeler l'approche stratégique avec les comptes majeurs et les plans d'affaires clients.

**Qualifications**:
Baccalauréat en commerce ou l'équivalent.

Expérience passée dans la gestion des comptes majeurs, la vente ou la gestion des fournisseurs.

Autonome avec un désir de s'épanouir dans un environnement rapide et en constante évolution.

Solide habileté en relation et développement client.

Excellentes capacités de réflexion stratégique et analytique.

Passion du succès.

Excellentes capacités de négociation et d'influence.

Esprit d'équipe avec une grande habileté à collaborer avec plusieurs intervenants.

Leadership démontré et esprit d'entreprise.

Fort sens des affaires et de la finance.

Capacité démontrée de pensée critique et de résolution de problèmes.

Capacité démontrée à naviguer dans des zones grises et des situations ambiguës.

Capacité démontrée à influencer et conduire le changement.

Orienté vers les solutions et persévérant dans le développement de partenariats durables.

Excellente communication écrite et verbale en français (l'anglais, un atout)

Déplacements requis.

Conformément à la Stratégie de milieu de travail hybride de notre entreprise, ce poste sera exécuté au moyen d'une combinaison de travail à distance et de travail en personne (siège social de Kirkland) en fonction de la nature du travail à effectuer.

**Secondary Language(s) Job Description**:
Key Account Manager, Vaccines Private Market
**Location**: Quebec City

Our Vaccines business unit is highly dedicated to collaborating with internal and external stakeholders to increase disease and immunization awareness in the community. We are a high performing team committed to empower health professionals and patients to act towards preventable diseases.

A Key Account Manager is a trusted advisor and primary point of contact to key customer accounts. The Key Account Manager is responsible for partnering with key accounts to drive sustainable business growth, acting in the interest of our Company in areas of mutual interest to both our Company and the customer.

The Key Account Manage


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