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Sales Activity Manager

5 months ago

North York, Canada IKEA Full time

Who you are
- You follow up and measure performance of output and capture learnings to improve planning, enhance performance and achieve KPIs.
- You have a broad knowledge of the local market environment, expectations from customers today and tomorrow to secure that commercial and service offers meet customer demands and needs in all touch points.
- You are passionate about understanding the behaviours of the many people, the local Life at Home and current Home Furnishing trends.
- You have formal qualifications in Marketing, Sales, Business Management or equivalent with a minimum 5 years of experience in sales operations and delivering results.
- You have a minimum 2 years of experience in leading and influencing co-workers.

**What you'll be doing day to day**
- Lead the development of selling commercial activities, specifically to optimize the commercial calendar development process.
- Contribute to the development of Commercial Calendar through providing overall plan for local events and Selling specific Commercial Activities.
- Evaluate the performance of Selling related activities during and after execution in order to identify improvement areas.
- Measure performance through on time and complete process management of the commercial calendar, including alignment with messaging calendar and supply, and contribution of promotional events to overall growth goals.
- Act as a member of the Selling team and proactively contribute to the Selling agenda in order to deliver to the common objectives and goals.
- Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture).
- Be an active player in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA.

**Our team within ikea**

We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life

JUST SO YOU KNOW

In the IKEA world, this position is officially referred to as: Commercial Activity Leader

Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.