Sales Manager

5 months ago

North York, Canada Goemans Appliances Full time

**Position Title**:Retail Sales Manager
**Location**:Tasco Dufferin
**Reports To**: Store Manager
**Supervises**: Retail Sales Associates
**Compensation**:Competitive salary and bonus structure

Are you a seasoned sales leader with a passion for high-end appliances and exceptional customer service? Tasco Appliances, a trusted name in premium home appliances since 1958, is seeking a Retail Sales Manager to lead our flagship Toronto store.

The Retail Sales Manager will lead the sales team by creating a culture focused with the consistent execution of superior customer experience and professional standards as defined by Tasco Appliances. You will be the standard-setter, and the go-to resource for any of your team’s sales related needs, as well as all coaching and development initiatives.

**Minimum Requirements**
- Experience in a Sales Management position a must.
- 5 -7 years of related retail sales experience; bachelor’s degree or equivalent
- Retail knowledge with hands-on experience managing all aspects of a retail/builder store sales; is highly versed in current best practice of consultative sales strategies, engagement principals and the skills of persuasion.
- Demonstrated ability to effectively lead, direct, and train others in a retail setting.
- Demonstrated track record of improving sales figures and KPI achievements with a strong understanding of retail profit measures and the ability to exceed sales and expense goals.
- A solid track record in talent management - recruiting, hiring, development.
- Ability to work a flexible schedule to meet the demands of a retail business & consumer to include regular nights, weekends, and holidays.
- Advance computer skills and knowledge of business-related software and reporting tools

**Responsibilities**:

- Directly responsible for the achievement of store sales goals and performance metrics through the execution of strategies and team performance management.
- Maximize profitability by exceeding store sales plan, KPI goals and driving store sales targets for the sales team; ensures process-controls are consistently and correctly managed.
- Serve as the lead example in providing premium customer experience and build relationships with our consumers.
- Creates a “Selling Culture” be ensuring sales-associates are trained in the “Tasco Customer Experience”, participate in all vendor training programs and contemporary engagement / selling techniques. Needs to think innovatively, act strategically and create a culture of customer-obsessed team members who deliver a world-class experience each and every day.
- Recruits, coaches, and develops sales staff, encourages, and monitors team development; mentor, lead, and encourage collective team to succeed.
- Maintain high standards of visual merchandising and brand presentation through both selling floors (Tasco Dufferin and Tasco Next Door); oversee store merchandising and responsible to maintain store look and feel in a compelling and exciting manner, while in accordance with company directives
- Study market research and trends to determine consumer demand, potential sales volumes, and effect of competitors’ operations on sales.
- Co-manage along with Store Manager optimal staffing and scheduling that meets store operational requirements, being responsive to traffic and business changes, while achieving all KPI’s and company goals
- Participates in sales staffing decisions including employment, discipline, training, termination with guidance from the HR department.
- Ensure proper training for all staff levels and recognize top talent for succession planning; handles all sales associates relations to create and foster a productive salesforce.
- Works in tandem with Store Manager to set work schedules and monitor staff performance.
- Is aware of and monitors compliance to MSP programs.
- Other duties as assigned
- Tasco Appliances is dedicated to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). During the recruitment process if you require accommodation for disability, please advise the Human Resources Department._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Wellness program

Supplemental pay types:

- Bonus pay

Work Location: In person

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