Program Assistants- Refugee Resettlement Team

3 weeks ago

Halifax, Canada ISANS Full time

**Program Assistant, Refugee Resettlement**

ISANS is seeking a Full-time **Program Assistant, Refugee Resettlement **to support the effective and efficient administration of team programs, services, and activities, by providing program support to the team manager and team employees**. **Reporting to the Supervisor & Manager, Refugee Resettlement, this position is responsible for:

- Working with the team to create and maintain administrative processes for organizing and compiling the information required for accurate and timely reporting and evaluation of team services and programs
- Recording, processing and storing documents in accordance with established procedures using computerized and manual processing systems
- General administrative tasks including:

- Update client information in files and data base
- Compiling data, I-CARE reports, presentations, team schedules on Connect, telephone lists and other schedules
- Organizing data on Settlement Drive
- Coordinating ordering and delivery of the annual buspasses
- Answering telephone calls, relaying messages, handling queries
- Photocopying, faxing, scanning, distributing reports, brochures etc.
- Supporting with other program activities related to workshops or group information sessions and events
- Providing backup support to ISANS reception staff
- Updating and organize lists of community partners, committees, research and initiatives that team members are involved in
- Supporting staff with contacting clients and arranging interpreters when needed

**Education**:

- Administrative Assistant certificate/diploma
- Equivalent combination of education and experience with be accepted

**Experience**:

- 2 years experience in a similar position
- Experience working in a cross-cultural environment; experience delivering direct service to immigrants preferred
- Experience with computer programs and database, data input, queries, generating/developing

**Skills**:

- Strong written and verbal English communication skills
- Ability to work independently and as part of a team
- Strong time management and organization skills
- Additional languages an asset

**ISANS Core Competencies**

**Cultural Competency; Equity, Diversity & Inclusion**
- Embracing the value that different perspectives and cultures bring to an organization

**Collaboration**
- Working collaboratively with others across the organization to achieve shared objectives

**Continuous Learning**
- Continually seeking new knowledge and skills, as well as developing existing capabilities

**Innovative Thinking**
- Introducing new ways of looking at problems and developing useful ideas that are new, better, or unique

**Accountability**
- Holding self and others responsible and accountable to being transparent and principled in our approach and to meeting commitments

**Respect**
- Actively encouraging an environment of fairness, honesty and integrity for all

**Terms of Employment**:

- Fixed-term contract to March 31st, 2024, renewable pending funding confirmation.
- Full-time, 35 hours per week
- During the COVID-19 pandemic, your work location may be at ISANS’ office or at home. Work location will be determined by operational requirements, public health recommendations, and government requirements.

**Commencement Date**:ASAP

**Closing Date**:Tuesday January 17, 2023, 4:00pm.

Only those eligible to work in Canada will be considered for this position.

**Job Types**: Full-time, Permanent

**Salary**: $32,398.00-$37,500.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Halifax, NS B3L 4P1

Application deadline: 2023-01-17

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