Settlement Counsellor- Client Support Services

3 weeks ago

Halifax, Canada ISANS Full time

**Settlement Counsellor
- Client Support Services**

ISANS is seeking a Full-time **Settlement Counsellor, Client Support Services **responsible for providing settlement support to GAR (government-assisted refugees) within their first two years off arrival to Halifax, Nova Scotia. The Intensive case management service model provides clients with a wide range of settlement services and referrals, based on individual needs with regular progress monitoring.Reporting to the Supervisor & Manager, Refugee Resettlement, this position will be responsible for:
**Providing settlement support to eligible clients by**:

- Providing holistic information, advocacy and solution focused para counselling to clients based on their strengths and needs.
- Providing referrals to appropriate internal or external resources.
- Providing comprehensive settlement needs assessment completed through home visits and meetings, along with development of settlement plan for each client based on identified needs and barriers
- Developing customized case management plan for families with complex issues reflecting immediate, short and long term needs
- Providing direct services and ongoing support for clients
- Coordinating referrals and the use of internal and external resources
- Providing support in navigating and mapping the resources available in the community
- Coordinating case conferencing with both clients and the service providers involved in the case
- Monitoring and reviewing the process and outcomes with clients and service providers and planning exit strategies and case closure;
- Planning and implementing follow up and evaluation activities and tools, to determine the effectiveness of the services offered
- Facilitating and coordinating workshops and information group sessions on pertinent issues, in collaboration with other service providers
- Supporting outreach activities offered for the clients.
- Working as part of a holistic team with other members of Settlement Team and ISANS staff, in the provision of services for immigrant and refugee families
- Accompanying vulnerable clients to community service providers’ meeting.

**Delivering resettlement assistance to RAP clients that reflect the contribution agreement by**:

- Delivering RAP specific orientation sessions
- Linking clients to provincial and federal programs
- Participating in ongoing evaluation of service delivery;
- Developing RAP exit plan and assisting clients with articulating their goals
- Reporting RAP services in timely way to ensure accurate information for iCare.

**Developing the Settlement Support System by**:

- Facilitating access to services by providing link between clients with specific settlement needs to available resources in the community;
- Networking and partnering with other service providers, agencies and organizations providing service to clients in the community;
- Conducting case conferencing with ISANS staff and service providers, in collaboration with clients.
- Identifying and bringing forward for discussion/resolution, any challenge barrier or gaps in service for clientele
- Sharing Settlement Team drop-in duties

**Education**:

- Bachelors Degree or
- Equivalent combination of education and experience will be accepted
- Counselling Certificate an asset

**Experience**:

- 2 years experience in a similar position
- Experience working in a cross-cultural environment; experience delivering direct service to immigrants preferred
- Experience working with/supporting clients, volunteers and casual workers
- Experience developing, implementing and evaluating programs or projects
- Experience delivering service face to face and/or online
- Experience with networking and outreach

**Knowledge**:

- Knowledge of local activities, programs and community organizations that serve the immigrant population

**Skills**:

- Strong written and verbal English communication skills
- Ability to work independently and as part of a team
- Strong time management and organization skills
- Additional languages an asset

**ISANS Core Competencies**

**Cultural Competency; Equity, Diversity & Inclusion**
- Embracing the value that different perspectives and cultures bring to an organization

**Collaboration**
- Working collaboratively with others across the organization to achieve shared objectives

**Continuous Learning**
- Continually seeking new knowledge and skills, as well as developing existing capabilities

**Innovative Thinking**
- Introducing new ways of looking at problems and developing useful ideas that are new, better, or unique

**Accountability**
- Holding self and others responsible and accountable to being transparent and principled in our approach and to meeting commitments

**Respect**
- Actively encouraging an environment of fairness, honesty and integrity for all

**Terms of Employment**:

- Fixed-term contract to March 31, 2024 renewable pending funding confirmation
- Full-time, 35 hours per week
- During the COVID-19 pandemic, your

  • Coordinator, Settlement Support

    3 days ago

    Halifax, Canada ARAISA Full time

    **Position Title**:Coordinator, Settlement Support (Bilingual EN/FR) **Location**: Halifax, NS **Type**:Full-time (35 hours/week) **Reports to**: Manager, Special Initiatives **Salary**:$49,940 annually, plus a comprehensive benefits package **THE OPPORTUNITY** The _Atlantic Region Association of Immigrant Serving Agencies (ARAISA)_ is seeking a...

  • Fx Settlements and Confirmation Officer

    7 days ago

    Halifax, Canada Royal Bank of Canada Full time

    **Job Summary** The role is part of North American Business and Client Services that supports pre and post trade deal processing for the RBC Capital Markets Foreign Exchange trading business and its clients. The role ensures that trades are captured and that the confirmation and settlement functions are performed within regulatory guidelines and market...

  • Team Manager, Fx Settlements and Confirmations

    7 days ago

    Halifax, Canada Royal Bank of Canada Full time

    **Job Summary** Manager FX Settlements and Confirmations To manage and lead a team of 2 based in Halifax, NS, ensuring the group runs efficiently and in a controlled manner To drive continuous change and improvement keeping FX Settlements abreast of regulatory changes and market standard changes in all relevant jurisdictions To ensure a consistent and...

  • Analyst, Equity Derivatives Settlement

    4 days ago

    Halifax, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • School Counsellor

    6 days ago

    Halifax, Canada Halifax Regional Centre for Education (HRCE) Full time

    Competition #: 133C2-Nov0823AR7 Position: School Counsellor Location: Bell Park Academic Centre Department: Assignment: School Counsellor - Bell Park Academic Centre (50%) and Joseph Giles Elementary (50%) Status: Term Percentage: 100% Start Date: Tuesday, November 14 2023 End Date: Wednesday, July 31 2024 Posted: Wednesday, November 08 2023 12:00...

  • Residential Counsellor

    2 weeks ago

    Halifax, Canada Metro Community Housing Association Full time

    **Job description** **ABOUT US** **Metro Community Housing Association** is a non-profit, community-based agency that provides support to persons living with mental illness. MCHA operates residential settings throughout Halifax and Dartmouth under the umbrella of Department of Community Services and has grown to 15 locations following the opening of our...

  • School Counsellor

    6 days ago

    Halifax, Canada Halifax Regional Centre for Education (HRCE) Full time

    Competition #: 199C5-Nov0823A Position: School Counsellor Location: Waverley Memorial Department: Assignment: School Counsellor - 60% Waverley Memorial/40% Caudle Park - Term ending December 20, 2023 Status: Term Percentage: 100% Start Date: Tuesday, November 14 2023 End Date: Wednesday, December 20 2023 Posted: Wednesday, November 08 2023 12:00...

  • Summer Camp Counsellor

    16 hours ago

    Halifax, Canada Autism Nova Scotia Full time

    **UNDERSTANDING - ACCEPTANCE - INCLUSION** About Autism Nova Scotia Autism Nova Scotia is a national leader in providing social, educational, and employment supports for people with Autism Spectrum Disorder (ASD), their families, caregivers, and professionals. Our vision is a society where people with ASD can live their lives to the fullest. This vision...

  • Genetic Counsellor, Maritime Medical Genetics

    5 days ago

    Halifax, Canada IWK Health Centre Full time

    **Company** : IWK Health**: **Req ID**:155617 **Department/Program**:Clinical Genomics, Diagnostic Services & Maritime Medical Genetics **Location**: Halifax **Type of Employment**:Temporary Hourly FT short-assignment (100% FTE) until 09/29/2023 x 1 position(s) **Start Date**: ASAP **Union Status**: Non-union, Management/Non Union Bargaining...

  • Associate Investment Counsellor

    1 day ago

    Halifax, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** As a member of RBC Phillips, Hager & North Investment Counsel, the Associate Investment Counsellor (AIC) works with experienced Investment Counsellors (IC) to construct customized investment strategies for high-net-worth (HNW) individuals, trusts, and charitable foundations. You will be responsible for assisting...

  • Associate Investment Counsellor

    Found in: beBee S CA - 1 day ago

    HALIFAX, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a member of RBC Phillips, Hager & North Investment Counsel, the Associate Investment Counsellor (AIC) works with experienced Investment Counsellors (IC) to construct customized investment strategies for high-net-worth (HNW) individuals, trusts, and charitable foundations. You will be responsible for...

  • Settlement & Brokerage Cost Analyst

    4 days ago

    Halifax, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** The role will work within the Capital Markets, BCS, Business Management, Trade Expense Management team and be responsible for the timely and efficient processing of all 3rd Party Trade Execution Invoices through the implemented The role will work within the Capital Markets, BCS, Business Management, Trade...

  • Client Onboarding Analyst

    1 day ago

    Halifax, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Associate, Client Operations, Fund of Fund Custody

    3 days ago

    Halifax, Canada MUFG Investor Services Full time

    **Company Description** About MUFG Investor Services**: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access to a range of leading solutions from fund...

  • Senior Analyst, Syndication and Trade Support

    Found in: beBee jobs CA - 2 weeks ago

    Halifax, Nova Scotia, Canada Royal Bank of Canada Full time

    Job SummaryThe Analyst will provide Trade Support to RBCCM and RBCWM Municipal trading desks, acting as a liaison between RBCCM / WM trading desks and other trading/sales/operations personnel within RBC and outside dealer firms to ensure timely, accurate execution of daily transactions and the resolution of trade related problems along with position...

  • Settlement & Brokerage Cost Analyst

    Found in: beBee S CA - 5 days ago

    HALIFAX, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?The role will work within the Capital Markets, BCS, Business Management, Trade Expense Management team and be responsible for the timely and efficient processing of all 3rd Party Trade Execution Invoices through the implemented The role will work within the Capital Markets, BCS, Business Management, Trade...

  • Senior Analyst, Syndication and Trade Support

    Found in: beBee S CA - 3 weeks ago

    Halifax, Canada RBC - Royal Bank Full time

    Job SummaryThe Analyst will provide Trade Support to RBCCM and RBCWM Municipal trading desks, acting as a liaison between RBCCM / WM trading desks and other trading/sales/operations personnel within RBC and outside dealer firms to ensure timely, accurate execution of daily transactions and the resolution of trade related problems along with position...

  • Associate Investment Counsellor

    Found in: Talent CA C2 - 2 days ago

    Halifax Regional Municipality, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a member of RBC Phillips, Hager & North Investment Counsel, the Associate Investment Counsellor (AIC) works with experienced Investment Counsellors (IC) to construct customized investment strategies for high-net-worth (HNW) individuals, trusts, and charitable foundations. You will be responsible for...

  • Client Support Specialist

    4 days ago

    Halifax, Canada Castle Hall Diligence Full time

    **COMPANY DESCRIPTION** Castle Hall Diligence is a leading specialist in operational, investment, ESG and cybersecurity due diligence of alternative and traditional asset managers. With a rapidly growing team of 80+, Castle Hall has become the largest, dedicated due diligence organization worldwide, operating from offices in Montréal and Halifax, Canada;...

  • Accessibility Support Program Coordinator

    4 days ago

    Halifax, Canada ISANS Full time

    **Accessibility Support Program Coordinator** ISANS is seeking a part-time **Accessibility Support Program Coordinator **to teach, directly support, and/or organize in-class supports for adult newcomers with mild to moderate accessibility needs. Our clients have a range of learning, mental, emotional, and physical disabilities. Reporting to the Supervisor...