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Front Desk/ Office Administration

4 months ago

Abbotsford, Canada Unitex Sales Ltd Full time

**UNITEX SALES LTD. located in Abbotsford, BC is a well-established corporate clothing and promotional products company that has been in business for almost 30 years, since 1996. We help our customers to **_**Get Noticed**_ **and our focus is on providing a quality customer service experience which includes high quality workmanship.**

**We currently have a full-time front desk position available Monday-Friday and are looking for someone with a passion to work in the promotional products and marketing industry.**

**FRONT DESK/ OFFICE ADMINISTRATION**

**Receptionists are the first point of contact in a business and have a responsibility to provide excellent customer care while being pleasant, accommodating, and attentive. Their organizational and multi-tasking abilities help staff members stay on track and keep the business running smoothly.**

Duties include but are not limited to:
FRONT DESK SUPPORT:

- Answer incoming phone calls and assist customers with inquires
- Assist walk in customers with inquires and order pickups

ADMIN FUNCTIONS:

- Enter and process sales orders with accuracy and timeliness
- Freight cost management
- Process returns with accuracy and timeliness
- Filing of paperwork

SALES ASSISTANCE:

- Sales order tracking to ensure customers are being updated with any potential changes to their orders
- Enter purchase orders and submit to vendors
- Research products from a wide variety of vendors to fulfill customer requirements
- Assist in entering sales orders from team members when needed
- Tracking of product orders to ensure delivery time lines are being adhered to
- Price and tag incoming sample inventory for showroom
- Maintain sample inventory ensuring showroom is clean, organized and pricing is up to date on product

QUALIFICATIONS AND PROFICIENCIES:

- 3-4 years of previous administration or sales experience
- Friendly, engaging personality with a passion for customer service
- Ability to convey critical information and messages effectively, both written and verbal
- Organized multitasker with a can-do attitude and a passion for detail
- Has exceptional time management and problem-solving skills.
- Strong mathematical and computer skills, including Microsoft Office and Outlook. The ability to create and maintain efficient filing systems.
- The ability to work well in a team environment
- Must be reliable, dependable with high integrity and strong work ethic
- Fluent in English

**Job Types**: Full-time, Permanent

**Salary**: $23.00-$25.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Work Location: In person