Front Desk Agent
6 months ago
Clarion Hotel & Conference Centre is looking for positive and energetic individuals to join the Front Desk team in the role of Casual Front Desk Agent. This individual is responsible for registering guests at the hotel and acting as an ambassador to the Clarion Hotel & Conference Centre.
Reporting to the Front Office Manager, the Front Desk Agent is responsible for delivering exemplary customer service to the guests throughout all stages of their stay. The ability to work a variety of shifts including **days, evenings and Nights; Sunday through Saturday.**
- P.S. Morning shifts start at 7 am - you will need your own transportation._
**Key Responsibilities**:
- Provide courteous, professional and attentive service at all times
- Process guest arrivals and departures, including all necessary payments
- Upsell guest rooms, packages and promote other services of the hotel
- Be well informed of all hotel rates & packages, hotel amenities and facilities, local area and attractions
- Offer referral for services and handle requests for information
- Follow up on special requests, concerns & inquiries
- Handle and store luggage
- Answering the switchboard, directing calls, responding to inquiries, and taking reservations
- Maintain the cleanliness and neatness of the front desk and lobby
- Responsible for managing a cash float and performing cashier duties
- Balancing credit cards, cash, debit transactions, cheques
- Participate in safety and emergency procedures
- Hotel errands such as mail/package pick up and drop off, dry cleaning pick up and drop off, and bank errands.
- Work closely with the housekeeping department to coordinate room status updates, special deliveries, and maintenance requests
- Other daily tasks as assigned by the Front Office Manager
**Requirements**:
- Previous experience in customer service and ability to handle high volumes of challenging guest-related interactions with professionalism
- Excellent interpersonal skills with excellent communication and observational skills
- Ability to work effectively under pressure, be well organized, and detail-oriented
- Cash handling experience
- Maintain the highest standard of professionalism, ethics, grooming and attitude towards guests, clients and other associates
- Maintain professional business confidentiality as required
- Involves long periods of standing; prolonged computer use throughout the shift
- Will require lifting of luggage for storage
Thank you for your interest in the Clarion Hotel & Conference Centre
**Job Types**: Part-time, Permanent
**Salary**: $17.75-$18.25 per hour
**Benefits**:
- On-site parking
- Paid time off
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Supplemental pay types:
- Overtime pay
- Tips
Ability to commute/relocate:
- Abbotsford, BC: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you able to work some Night shifts? (11pm - 7am)
- Are you available to work Day shifts (7am -3pm), Evening shifts (3pm -11pm) ?
- Are you able to work: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday and Saturday?
**Experience**:
- Customer service: 1 year (preferred)
- Hotel Front Desk: 1 year (preferred)
Work Location: In person
-
Front Desk Agent
4 weeks ago
Abbotsford, Canada Clarion Hotel & Conference Centre Full timeClarion Hotel & Conference Centre is looking for positive and energetic individuals to join the Front Desk team as Part-Time Front Desk Agents. This individual is responsible for registering guests at the hotel and acting as an ambassador for the Clarion Hotel & Conference Centre. Reporting to the Front Office Manager, the Front Desk Agent delivers...
-
Front Desk Agent
3 days ago
Abbotsford, Canada Coast Abbotsford Hotel & Suites Full time**Job Overview** **Responsibilities** - Greet guests upon arrival with a warm and welcoming demeanor. - Handle check-in and check-out processes efficiently, ensuring accuracy in guest information. - Manage phone systems, responding to inquiries and directing calls as necessary. - Provide information about hotel services, local attractions, and amenities to...
-
Front Desk Supervisor
5 months ago
Abbotsford, Canada Clarion Hotel & Conference Centre Full timeClarion & Conference Centre is located in Abbotsford, BC, the heart of the scenic valley. With 115 guest rooms, and our sophisticated Grande Pinnacle Ballroom and the Conference Centre's state-of-the-art kitchen, we are proud of the events we have been able to host. With nine separate banquet rooms and our 6,200 square foot Grand Pinnacle Ballroom, our...
-
Front Desk Supervisor
1 week ago
Abbotsford, British Columbia, Canada NPCSandman Hotel Group Full timeJob Title: Front Desk SupervisorAbout the Role:We are seeking a motivated and experienced Front Desk Supervisor to join our team at NPC/Sandman Hotel Group. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless check-in and check-out experience, and maintaining the...
-
No Students! Night Auditor/front Desk Agent
1 month ago
Abbotsford, Canada Alpine Inn Motel Full timePlease note that we will not be taking students schedules for this position! **Overview** **Responsibilities** - Greet guests warmly and assist them with check-in and check-out procedures. - Answer phone calls promptly, providing information or directing calls as necessary. - Manage reservations and maintain an organized front desk area. - Handle guest...
-
Front Desk Receptionist
4 weeks ago
Abbotsford, Canada MVMNT Chiropractic and Wellness Full time**Company Overview**: Our clinic is dedicated to providing exceptional care and service to our patients. We pride ourselves on our friendly atmosphere and commitment to excellence. Join our team and contribute to a positive experience for our patients! **Job Summary**: We are seeking a reliable and friendly Part-Time Receptionist to join our front desk...
-
Front Desk Coordinator
4 weeks ago
Abbotsford, British Columbia, Canada DR R.K. ARYA INC. Full timeWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at DR R.K. ARYA INC. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key Responsibilities:Answering Phones: Respond to incoming calls and direct them to the appropriate staff member or...
-
Front Desk Coordinator
4 weeks ago
Abbotsford, British Columbia, Canada Rangla Punjab Arts Academy Full timeRangla Punjab Arts Academy is seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients and visitors.Key ResponsibilitiesFront Desk Operations: Greet visitors, direct them to the appropriate contacts or...
-
Front Desk Coordinator
1 week ago
Abbotsford, British Columbia, Canada Gladys Pet Hospital Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Gladys Pet Hospital.Key ResponsibilitiesManage front desk operations, ensuring a smooth and efficient experience for clients and staff.Prepare and maintain accurate records of meetings, seminars, and conferences.Establish and implement office...
-
Front Desk Coordinator
1 month ago
Abbotsford, British Columbia, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a highly organized and detail-oriented Front Desk Coordinator to provide exceptional support to our clients in Abbotsford, Canada. As a key member of our team, you will be responsible for managing incoming calls, scheduling appointments, and maintaining the reception area.Key Responsibilities:Answer and direct phone calls to relevant...
-
Front Desk Manager
4 days ago
Abbotsford, British Columbia, Canada NPCSandman Hotel Group Full timeAbout the RoleWe are seeking an experienced and skilled Guest Service Supervisor to join our team at NPC/Sandman Hotel Group. In this dynamic role, you will be responsible for leading a team of front desk staff and ensuring exceptional guest experiences.
-
Front Desk Coordinator
4 weeks ago
Abbotsford, British Columbia, Canada DR R.K. ARYA INC. Full timeWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at DR R.K. ARYA INC. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key Responsibilities:Greets clients and directs them to the appropriate contact or service areaProvides basic...
-
Front Desk Coordinator
4 weeks ago
Abbotsford, British Columbia, Canada DR R.K. ARYA INC. Full timeJob Summary: We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at DR R.K. ARYA INC. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key Responsibilities: Greet patients and visitors, direct them to the...
-
Front Desk Coordinator
4 weeks ago
Abbotsford, British Columbia, Canada DR R.K. ARYA INC. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at DR R.K. ARYA INC. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesGreets patients and visitors, directing them to the...
-
Front Desk Receptionist
3 months ago
Abbotsford, Canada Denture Clinic Full timeJoin Our Dental Family as a Dental Receptionist! Are you a friendly and organized individual with a passion for providing exceptional patient care? We're searching for a skilled and experienced Office Administrator to become a valued member of our dental practice. If you thrive in a dynamic environment where teamwork and patient satisfaction are top...
-
Front Desk Associate
4 days ago
Abbotsford, British Columbia, Canada Rangla Punjab Arts Academy Full timeAbout Rangla Punjab Arts AcademyWe are a dynamic arts academy looking for a skilled Front Desk Associate to join our team. As a key representative of our organization, this individual will be responsible for providing exceptional customer service, ensuring seamless day-to-day operations, and contributing to the overall success of our academy.Job...
-
Front Desk/ Office Administration
5 months ago
Abbotsford, Canada Unitex Sales Ltd Full timeUNITEX SALES Ltd. located in Abbotsford, BC is a well-established garment and promotional products company that has been in business for over 20 years. Our focus is on providing a quality customer service experience which includes high quality workmanship. **FRONT DESK/ OFFICE ADMINISTRATION** We are looking for a front desk / office administration...
-
Front Desk Manager
5 months ago
Abbotsford, Canada GoodLife Fitness Full timePosition Description **FRONT DESK MANAGER**: **What is a Front Desk Manager?** The Front Desk Manager will support the General Manager in ensuring the Club has a great Culture for both Members and Associates. This associate will prioritize all interactions with Members. **What will you be doing?** - Support the General Manager with the overall financial...
-
Front Desk/ Office Administration
5 months ago
Abbotsford, Canada Unitex Sales Ltd Full time**UNITEX SALES LTD. located in Abbotsford, BC is a well-established corporate clothing and promotional products company that has been in business for almost 30 years, since 1996. We help our customers to **_**Get Noticed**_ **and our focus is on providing a quality customer service experience which includes high quality workmanship.** **We currently have a...
-
Front Desk Coordinator
4 weeks ago
Abbotsford, British Columbia, Canada Rangla Punjab Arts Academy Full timeRangla Punjab Arts Academy is seeking a skilled Front Desk Coordinator to provide exceptional customer service and administrative support. Key responsibilities include:Key ResponsibilitiesGreet visitors and direct them to the appropriate contact or service areaProvide basic information to clients and the publicOrder office supplies and manage...