Event Production Manager
5 months ago
**Join our CP360 Family, today
**Who We Are**:
We are proud to call ourselves innovative leaders in the call center industry and value how we have been able to grow significantly from 5 to 3000+ employees since opening 15 years ago. We are certified and offer an award-winning culture that is enthusiastic about adding next-level talent to our operations as we continue to expand.
**Job Summary Purpose**:
We are looking for an Event Production Manager involved in ensuring the smooth and successful execution of virtual events. As an Event Production Manager is expected to have at least two years of relevant experience and should be able to perform various tasks such as joining the live studio and video bridge, coordinating dial-out with operator-assisted phone bridge, testing the quality of audio/video endpoint(s), reviewing call flow, addressing customer questions, monitoring technical issues during the event, assisting with cue switching, troubleshooting outages, and ending the webcast at the conclusion of the show.
**Responsi **bilities **on a re **gular day**:
- Join live studio, video bridge and (if applicable) comm lines
- Make introductory engagement with customer and AV
- If required, coordinate dial out with operator assisted phone bridge
- Once a video connection is made by any presenter site, establish primary and secondary (backup) webcast streams and quality check for transcode errors
- In the event of an error, escalate to a streaming media engineer and/or system engineering
- Facilitate pre-conference3
- Test quality of audio/video endpoint(s)
- Review of live studio controls
- Review of call flow
- Review of preferred start up procedure
- Address any outstanding customer questions
**Live Event Action Items**:
- Facilitate transition from standby to on air
- Check audience feed to ensure that streams have properly gone on air and that there are no anomalies from what was observed on stream during pre-conference
- Monitor and answer technical questions from the audience
- Monitor presenter chat
- Monitor audience capacity
- Assist with cue switching where applicable
- Speaker layout transitions (if non-voice activated)
- Player layout transitions
- Video overlay launch
- Poll launch
- Assist with troubleshooting in the event of an outage
- Switch to backup (if backup is available)
- Escalating to streaming media engineer and/or system engineering as needed
- Coordinating in player messaging in the event of a prolonged outage
**Event Wrap Action Items**:
- Ending the webcast at the conclusion of show
- If the end time does not match anticipated/discussed end of show parameters or the ending cue is unclear, the EP confirms via chat before ending webcast to ensure no key audio is cut off
- Conduct post-event editing or player closure as needed.
**Qualifications**:
- Bachelor's degree in event management, Marketing, or a related field.
- Excellent command over English language.
- 1+ years of experience in event planning and production, with proven success in managing large-scale events.
- Strong leadership skills and the ability to manage and motivate a team.
- Excellent communication, interpersonal, and collaboration skills.
- Ability to prioritize tasks, manage multiple projects simultaneously, and work under pressure to meet deadlines.
- Proficiency with Microsoft Office, project management software, and other relevant tools.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
**Follow us on**:
LinkedIn: ContactPoint 360
Facebook: ContactPoint 360
Instagram: ContactPoint 360
Twitter: ContactPoint 360
-
Events Manager
5 months ago
Montréal, Canada Marriott International, Inc Full time**Job Number** 24031199 **Job Category** Event Management **Location** Le Centre Sheraton Montreal Hotel, 1201 Boulevard Rene-Levesque West, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event documentation and coordinates...
-
Events Manager
5 months ago
Montréal, Canada Marriott International, Inc Full time**Job Number** 23156460 **Job Category** Event Management **Location** W Montreal, 901 Square Victoria, Montreal, QC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to...
-
Events Manager
1 month ago
Montréal, QC, Canada Monster Energy Canada ULC Full time**Position Summary**: In the position of Events Manager you will be responsible for the “behind the scenes” daily operations of scheduled events; including but not limited to planning, organizing and scheduling assets, POS and vendors as needed. Attend events full cycle ‐‐ from set up to tear down, responsible for the successful activation of the...
-
Events Management
5 months ago
Montréal, Canada KPMG Full timeOverview: At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity Do you like action and thrive in a dynamic environment? - Are you a self-starter, resourceful and organized? - Do you like to work as part of a team? -...
-
Event Producer
5 months ago
Montréal, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Restaurant Manager
5 months ago
Montréal, Canada PlantBased Production Full timeWe are seeking an experienced and dynamic Restaurant Manager to oversee the daily operations of our new Plant Based concept opening next month. **Responsibilities**: **Operations Management**: - Oversee the daily operations of the restaurant. - Ensure compliance with health and safety regulations. - Manage inventory, ordering, and stock control for optimal...
-
Public Relations
7 months ago
Montréal, Canada IMAGEMOTION Full timeWhat is it like to be a **Public Relations & Events Manager **at IMAGEMOTION? You will have the opportunity to work on some cool accounts, mainly in beauty, fashion and CPG, nationally and internationally renowned brands. The PR & Events Manager will be responsible for the various on-going PR, Events and influencer marketing programs for our clients. Your...
-
Event Planning Manager
5 months ago
Montréal, Canada ContactPoint 360 Full time   **Join our CP360 Family, today! **Â** ** **Â** **Who We Are**: **Â** We are proud to call ourselves innovative leaders in the call center industry and value how we have been able to grow significantly from 5 to 3000+ employees since opening 15 years ago. We are certified and offer an award-winning culture that is enthusiastic about adding...
-
Manager, Events
5 months ago
Montréal, Canada Arthritis Society Canada Full time**Job Summary**: Reporting to the Vice President, Eastern Canada and working as part of the nationwide revenue development team, this senior fundraising professional plays an integral role in the organization’s growth through engagement of key donors in support of our annual events, such as Move Your Way; the Bal en feu; and annual cultivation initiatives....
-
Event Coordinator
5 months ago
Montréal, Canada Le 9e Productions Full timeThe event specialist at le 9e Productions is responsible for managing all inbound business. Through the event cycle of service, the specialist is thorough and detailed in all communications with clients, ensuring event details are shared with the client and teams. The event specialist provides exceptional service and ensures that clients return. **Primary...
-
Events Manager
5 months ago
Montréal, Canada Transat AT Full time**Job Description**: Reporting to the Senior Director of Marketing, Communications, and Events, the Events Manager is tasked with meticulously planning and executing a variety of events for Transat Distribution Canada (TDC). These events encompass conferences, seminars, functions, and incentive trips, all of which have a significant influence across various...
-
Project Manager
5 months ago
Montréal, Canada National Bank of Canada Full timeA career as an event project manager in the marketing team at National Bank means acting as an event specialist. This job allows you to have a positive impact on our organisation, thanks to your event planning skills. **Your job** - Coordinate corporate events for all business sectors in the various event locations at National Bank Place. - Ensure the...
-
Event Specialist
5 months ago
Montréal, Canada Maya HTT Full timeMAYA HTT is a world leading developer and services provider of digital industries software solutions. The world’s top tier engineering and manufacturing organizations rely on Maya’s experience and expertise to achieve the full potential of their software investment. Are you excited about marketing of Industry 4.0, next generation product development,...
-
Marketing Events Specialist
5 months ago
Montréal, Canada Insight Enterprises Full time**Requisition Number**:96470** **Job Title**: Marketing Specialist **Department**: Marketing **Reports to (Title)**: Mgr. Marketing **Location**: **ICA/IDC** **Requesting Manager**: **Approved By**: **Job Code**: Available upon req creation **GENERAL ACCOUNTABILITY** Marketing Specialist will work in a results driven, fun, energetic and fast-paced...
-
Lead Events and Sponsorships
5 months ago
Montréal, Canada Workleap Full timeCompany Description Workleap is an ecosystem of powerfully simple employee and digital experience software that helps modern workplaces have a greater impact— fast. Built for today’s leaders and their teams, Workleap products aim to make work really work by fostering engagement, performance, growth, and productivity within organizations. **Job...
-
Production Manager
5 months ago
Montréal, Canada ContactPoint 360 Full time**Join our CP360 Family, today! **Who We Are**: We are proud to call ourselves innovative leaders in the call center industry and value how we have been able to grow significantly from 5 to 3000+ employees since opening 15 years ago. We are certified and offer an award-winning culture that is enthusiastic about adding next-level talent to our operations as...
-
Advisor, Strategies and Events
5 months ago
Montréal, Canada GIRO Full timeCompany Description Our specialty is to optimize! And we are proud of our expertise. We use our collective intelligence to impact people's lives by improving the efficiency of urban mobility. Our innovative software solutions and expert services in the areas of public transit and postal operations are recognized around the world. **Job...
-
Coordinator, Events
4 months ago
Montréal, Canada ACI World Full time**Position Title**: Coordinator, Events & Sponsorships **Reports to**: Director, Programmes and Commercial Services **Duration**: Full time, Permanent **Location**: Montreal, Canada **I. Major Functions Responsibilities**: - Working with internal events and product teams to support sponsorship revenue targets - Participate in the sale of exhibition...
-
Coordinator, Events
5 months ago
Montréal, Canada Airports Council International Full time**Position Title**: Coordinator, Events & Sponsorships **Reports to**:Director, Programmes and Commercial Services **Duration**: Full time, Permanent **Location: Montreal, Canada** **I. Major Functions Responsibilities**: - Working with internal events and product teams to support sponsorship revenue targets - Participate in the sale of exhibition space...
-
Marketing Events Coordinator
5 months ago
Montréal, Canada Tecsys Inc. Full timeLa version française suit ci-dessous_ **About us**: Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling difficult...