Manager, Office Facilities

2 weeks ago

Toronto, Canada Dillon Consulting Limited Full time

Overview:
Are you someone with strong leadership and technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a thought leader, a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for you

**The Opportunity**

Lead the strategic direction and management of Dillon’s office premises across Canada to support a healthy, safe and productive work environment that meets our current and future business needs. This role will be a blend of strategic planning and operational execution, including establishing policies, procedures and standards; developing a long-term office facilities strategy; and management of annual office facilities improvements and operations plans.

This position reports to the Executive Director, Operational Services and supports the Office Managers with leading the planning, coordination and implementation of leasehold and operational solutions at each of our office facilities.

We offer
**flexible work hours** and
**remote working options** to help balance the competing demands of work and personal life.

**Responsibilities**:
**What your day may look like**:
**Facilities Governance & Strategic Planning**
- Develop policies, procedures and standards to guide our approach to office premises improvements and relocations in alignment with Dillon’s values, goals and objectives.
- Develop policies related to physical security for Dillon’s office facilities.
- Establish the strategic direction and financial projections for office facilities that meet our current and future needs based on relevant real estate, business, financial and operations information.
- Perform strategic business planning for national office facility solutions including new office facility leasing and improvements.
- Develop and implement a national office facilities standard that supports a consistent brand image in Dillon’s office facilities.
- Lead change management related to improvements in office premises and office operations.

**Security, Business Continuity and Emergency Planning**
- Establish and implement procedures and guidelines related to physical security for Dillon’s office facilities, including identifying and leading the mitigation of physical security risks.
- Serve as a key member in the development and management of Office facilities:

- Emergency Response/Evacuation Planning
- Contingency Planning
- Crisis and Incident Management

**Sustainability, Accessibility and Inclusion**
- Lead the development and implementation of initiatives that support Dillon’s sustainability (environmental, social and governance) and accessibility and inclusion goals related to our office facilities and office operations.

**Facilities Management and Premises Operations/Maintenance**
- Establish annual business plans including annual budgets as it relates to office improvements, office moves, and office operations activities.
- Implement guidelines to support Office Managers in achieving operational efficiencies, resolving operational issues, and minimizing risk and cost exposure related to office facilities.
- Develop and implement a national maintenance program to minimize unplanned expenses and proactively identify corrective actions by maintaining accurate records for all facilities equipment, systems and reoccurring issues.
- Manage office supplier / service provider relationships including regular contract reviews and conducting a regular tender process for national providers.
- Establish and maintain relationships with key vendors that are important to supporting the responsibilities of this role, including real estate brokers, construction managers, office space designers, furniture suppliers, etc.
- Support the planning, organizing, design, and construction for office leasehold improvements and new office location projects.
- Coordinate space and furniture layouts with identified vendor partners and negotiating purchases.
- Manage and coordinate negotiation for new leases and renew existing leases for our office facilities in collaboration with our Legal group.
- Act as Dillon’s tenant representative for our office facilities.
- Other duties as assigned.

**Learning & Development**
- Commit to self-development and ongoing learning and professional development
- Contribute to the career development of supporting staff, including technical direction, coaching, and mentoring
- Be coached and mentored by some of Canada’s most well-respected leaders

Qualifications:

- A Post-Secondary Degree with a minimum of 5+ years of relevant experience, including at least 2+ years of management experience.

**Experience**:

- Ability to travel 20% of the time within Canada
- Knowledge of current building standards, code and legislative requirements, including construction standards and processes.
- Direct experience reviewing a

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