Service Coordinator and Customer Relations

6 months ago

Burlington, Canada Turf systems Full time

**OUR COMPANY**

Turf Systems Inc. has spent 33 years as a leader in providing Professional Lawn Care and Irrigation Services that are quite simply unparalleled in this industry. We take a long-term view of the valued partnerships we share with our clients and our work team. Our high-performance culture gives way to superior quality services rooted in the utmost respect for our dedicated team of employees, with a positive can-do attitude. At Turf Systems we are fully committed to providing our employees with an exciting and fun work environment, as well as promising career advancement opportunities. At our well-kept facility in Burlington, our employees enjoy a clean and safe work environment with the benefit of easy access to all major highways.

**OUR OPPORTUNITY**

As we continue to grow, so do our opportunities We currently have an opening on our team We are looking for fun, enthusiastic individuals who are passionate and want to be part of our mission to for Greener Lawns, Healthier Landscapes; Better Environments. You would be responsible for scheduling and dispatching with customer satisfaction top of mind, along with job-specific invoicing. It is up to the Service Coordinator to know where all the Technicians and Apprentices are throughout the day. The Service Coordinator keeps track of all incoming service calls by "priority" to the available workforce. This allows us to maximize our efforts. The Service Coordinator is responsible for connecting with the clientele to ensure they are informed about the service as needed, managing the customer experience. It’s also the Service Coordinator’s job to update those who are waiting for service.

**QUALIFICATIONS AND REQUIREMENTS**

Social, positive, energetic, and self-managed

Ability to manage systems

Eager to learn and able to work with others

Dispatching and routing program and service work to technicians and managers daily

Communicating with technicians and customer service representatives to ensure a strong customer experience

Ability to oversee and understand various conditions for most efficient routing

**KEY RESPONSIBILITIES**
- Act as the main liaison between the company and clients, providing prompt and courteous assistance.
- Coordinate service requests, schedule appointments, and dispatch technicians.
- Maintain accurate records of client interactions, service requests, and follow-up actions.
- Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
- Proactively identify opportunities to improve processes and enhance the customer experience.
- Conduct customer satisfaction surveys and gather feedback to continuously improve service quality.

**Benefits**:

- On-site parking
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- dispatch and/or scheduling: 1 year (preferred)

Work Location: In person

  • Customer Service Representative

    6 months ago

    Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...

  • Customer Service Representative

    6 months ago

    Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...

  • Customer Service Representative

    3 months ago

    Burlington, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver’s licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...

  • Senior Customer Service Coordinator

    3 weeks ago

    Burlington, Ontario, Canada Integrated Power Services Full time

    Integrated Power Services is a dynamic company that values individuals with a competitive spirit and relentless drive to succeed in the industry. Our ideal candidate thrives in a fast-paced environment, consistently seeking opportunities to outperform competitors and achieve top-tier results.We are seeking a Customer Service Representative to assist our...

  • Customs Coordinator

    7 months ago

    Burlington, Canada Eaton Full time

    **Eaton's Electrical Sector is currently seeking a Customs and Transportation Coordinator to join our team. This is an initial 8-month contract opportunity based at our Burlington, Ontario office.** **What you’ll do**: This position will oversee the day-to-day importing, exporting and customs related activities of Eaton industries (Canada) Company. This...

  • Customs Coordinator

    7 months ago

    Burlington, Canada Eaton Full time

    **Eaton's Electrical Sector is currently seeking a Customs and Transportation Coordinator to join our team. This is an initial 8-month contract opportunity based at our Burlington, Ontario office.** **What you’ll do**: **Position Overview**: This position will oversee the day-to-day importing, exporting and customs related activities of Eaton industries...

  • Service Coordinator

    3 months ago

    Burlington, Canada Turf Systems Inc. Full time

    **Our Company**: Turf Systems Inc. is in its 33rd year as a leader in providing Professional Lawn Care and Irrigation Services that are quite simply unparalleled in this industry. We take a long-term view of the valued partnerships we share with our clients and our professional work team. Our high-performance culture gives way to superior quality services...

  • Customer Relations Associate

    7 months ago

    Burlington, Canada Funding Innovation Full time

    **Do you have a passion for philanthropy?** **Do you enjoy helping others?** **Are you looking for an opportunity that provides flexibility and a good work/life balance?** Funding Innovation is looking for an individual to join our team as a **Customer Relations Associate**,** working out of our Burlington, Ontario office. We offer a competitive...

  • Customer Relations Associate

    7 months ago

    Burlington, Canada Funding Innovation Full time

    **Do you have a passion for philanthropy?** **Do you enjoy helping others?** **Are you looking for an opportunity that provides flexibility and a good work/life balance?** Funding Innovation is looking for an individual to join our team as a **Customer Relations Associate**,** working out of our Burlington, Ontario office. We offer a competitive...

  • Customer Relations Associate

    6 months ago

    Burlington, Canada Funding Innovation Full time

    **Do you have a passion for philanthropy?** **Do you enjoy helping others?** **Are you looking for an opportunity that provides flexibility and a good work/life balance?** Funding Innovation is looking for an individual to join our team as a **Customer Relations Associate**,** working out of our Burlington, Ontario office.** **We offer a competitive...

  • Student Services Coordinator

    6 months ago

    Burlington, Canada Oxford College of Arts, Business and Technology Full time

    Oxford College Burlington Campus is seeking to hire a full-time Student Services Coordinator. SCOPE: Under general supervision, lead and participate in the work of planning and implementing services in a specialized area of Student Services; act as a liaison between the program and other departments. Coordinate student resources and services across multiple...

  • Student Services Coordinator

    6 months ago

    Burlington, Canada Oxford College of Arts, Business and Technology Full time

    Oxford College Burlington Campus is seeking to hire a full-time Student Services Coordinator. SCOPE: Under general supervision, lead and participate in the work of planning and implementing services in a specialized area of Student Services; act as a liaison between the program and other departments. Coordinate student resources and services across multiple...

  • Customer Service Representative

    3 weeks ago

    Burlington, Canada Integrated Power Services Full time

    **Responsibilities & Expectations**: We are seeking a Customer Service Rep to assist our Service Center in providing efficient customer service for incoming orders and related paperwork, acting as a technical resource to address inquires and ensure customer satisfaction, and managing various customer and sales-related tasks, including order processing and...

  • Customer Service Representative

    6 months ago

    Burlington, Canada Nuera Industriel Full time

    **Do you want to be part of a dynamic team in a growing company? This Customer Service Agent position is the perfect opportunity for you! The position is permanent with benefits, personal days and the possibility of advancement.** **Responsibilities**: - Daily invoicing, - Daily receiving, - Organising logistics of incoming/outgoing goods, - Quote...

  • Customer Success Representative

    6 months ago

    Burlington, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Burlington, Ontario Canada **Avant de postuler pour un emploi, sélectionnez votre préférence linguistique parmi les options** **disponibles en haut à droite de cette page.** **Description du poste** JOB SUMMARY RESPONSIBILITIES - Supports successful and expedient activation and onboarding of customers (Direct,...

  • Customer Service Representative

    4 weeks ago

    Burlington, Canada Integrated Power Services Full time

    At IPS, We value individuals with a competitive spirit and a relentless drive to succeed in the highest echelons of the industry. Our ideal candidate and teammate thrives in a fast-paced environment, consistently seeking opportunities to outperform competitors and achieve top-tier results, while never hesitating to ask for help when needed.Responsibilities &...

  • Service Coordinator

    6 months ago

    Burlington, Canada GQ Mechanical Full time

    **Service Coordinator**: **Cooking Equipment Repair** Join our dynamic team as a Service Coordinator, where every service call is a project in itself! If you’re tech-savvy, thrive in fast-paced environments, and have a knack for client relations, we want to hear from you. **Responsibilities**: - Receive and handle customer complaints and calls -...

  • Customer Relations Specialist

    7 months ago

    Burlington, Canada stop Restaurant Supply Full time

    What We Do s.t.o.p. Restaurant Supply has paved a path into becoming the top provider of top-quality kitchen equipment and materials for many foodservice giants in the hospitality industry. Our primary mission is to continuously pursue growth and perfection in everything we do to provide nothing but the best for our clients. Always on top of our game and...

  • Customer Service Representative

    1 month ago

    Burlington, Canada Integrated Power Services Full time

    **Responsibilities & Expectations**: - We are seeking a Customer Service Rep to assist our Service Center in providing efficient customer service for incoming orders and related paperwork, acting as a technical resource to address inquires and ensure customer satisfaction, and managing various customer and sales-related tasks, including order processing and...

  • Customer Service Representative

    1 month ago

    Burlington, Canada Integrated Power Services Full time

    **Responsibilities & Expectations**: We are seeking a Customer Service Rep to assist our Service Center in providing efficient customer service for incoming orders and related paperwork, acting as a technical resource to address inquires and ensure customer satisfaction, and managing various customer and sales-related tasks, including order processing and...