International Admissions Assistant

1 month ago

Kitchener, Canada Conestoga College Full time

**Requisition Details**:

- **Job Title**:International Admissions Assistant**:

- **Requisition #**:23-859**:

- **Campus**: Doon
- **Department**: International Admissions
- **Payband**: E
- **Starting Rate**: $26.47
- **Payband Range**: $26.47 - $30.69
- **Hours/Week**: 35
- **Posting Date**: Thursday, August 3, 2023
- **Closing Date**: Sunday, August 13, 2023 at 11:59 PM EST
- **Vacancy Type**: Support Staff - Full-time

Support Staff Full-time Replacement Position

(First consideration for Support Staff and Academic positions will be given to internal applicants in accordance with the respective Collective Agreements)?

**Responsibilities**:

- Advise applicants and prospective applicants on suitable program choices and alternatives
- Assist agents and students who are experiencing problems accessing the International Application Service portal
- Update the Student Information System (SIS) status of the applicant and record status changes
- Ensure transcripts have been submitted by the applicant or agent for assessment
- Organize and prepare document completion for credential assessment and admission decision
- Use judgment to determine if the applicant has enough time to obtain their visa based on the program and selected program start date taking into consideration the posted visa turnaround times on the Citizenship and Immigration website
- Liaise with International Admissions Officers on applicant and program statuses
- Run reports from SIS as requested by Manager or Vice President, International Education
- Request signed authorization for student-initiated agent change requests and update SIS accordingly

**Qualifications**:

- One-year Certificate in Office Administration, Business, Education, Science, or related field
- Two years of experience, preferably in a college environment with practical experience in student/client services required
- Experience working with a large database system is preferred
- Related practical experience working with newcomers to Canada and new Canadians
- Excellent oral and written communication, listening, and interpersonal skills
- Effective time management skills and demonstrated ability to work under pressure and in demanding situations
- Highly developed client service skills and ability to respond and problem solve with tact, diplomacy, discretion, and professionalism
- Compassion and ability to determine when flexibility can and should be exercised
- Ability to work both independently and in a team environment
- Demonstrated patience and appreciation for cultural differences when dealing with international students

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