Assistant Manager, International Admissions

3 weeks ago


Kitchener, Canada Conestoga College Full time

Requisition Details

**Job Title**:
**Assistant Manager, International Admissions**

**Requisition #**:
**23-113**

**Campus**:

Doon

**Department**:

International Admissions

**Payband**:

10

**Payband Range**:

$78,295.00 - $97,869.00

**Hours/Week**:

37.5

**Posting Date**:

Thursday, May 4, 2023

**Closing Date**:

Thursday, May 11, 2023 at 11:59 PM EST

**Vacancy Type**:

Administration - Full-time

Administrative Full-time New Position

Under the guidance of the International Admissions Manager, the incumbent implements and monitors the credential assessment and admission decision processes and procedures within the international admissions process. As an experienced professional in the field of international admissions, the Assistant Manager engages with a range of stakeholders, including Conestoga’s international admission officers and international credential assessment officers, Enterprise Solutions, and OCAS. The incumbent ensures the yearly roll-over of academic credentials are evaluated for completeness and ensures admission decisions to programs at Conestoga are made in a timely manner.

**Responsibilities**:

- Manages the day-to-day front-end admissions process from credential assessment to admissions decision including problem solving, addressing student and agent issues, establishing priorities, assessing staffing requirements, and organizing and distributing work
- Generates daily/regular admission-related statistics while monitoring program status and overcapacity issues
- Uses data from SIS and PowerBI to analyze team performance and provide recommendations to improve response and service time
- Manages staff recruitment and evaluation processes for Admission Officers and Credential Assessment Officers
- Recommends, develops, and implements international credential assessment and admission processes within a continuous improvement framework
- Liaises with College stakeholders regarding international admissions management on a regular basis
- Liaises with agent network to resolve agent-related admission issues and delays

Qualifications:

- Three-Year Diploma/Degree in Communication, Business or Computer related field
- Five years of practical work-related experience
- Ability to organize and prioritize workload assignments during peak periods
- Ability to generate admission-related statistics and provide data analysis, and establish performance metrics for staff members to improve service levels
- Results-oriented with an ability to handle multiple tasks and maintain a high level of individual and team performance
- Solid problem-solving skills
- Understanding of college structure, policies, and procedures
- Proven cultural awareness and sensitivity
- Exceptional written and verbal communication skills
- Awareness of IRCC regulations related to international student visas

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