Administrative Assistant

2 weeks ago

Winnipeg, Canada TNT Tree Service Ltd. Full time

_Term Position - 6 months full time covering a mat leave with opportunity for ongoing part time_
- **About Us**:_

Our core values of Teamwork, Respect, Education and Excellence guide us in providing the highest quality tree services to our clients in Winnipeg and the surrounding areas.

This position is 95% remote 5% in person.
- **Core Responsibilities/Position Overview**:_

**Customer Service**
- Schedule appointments with clients and sales team
- Manage client expectations and resolve issues in a timely manner
- Maintain TNT Tree’s high standard of professionalism in your dealings with staff and clients

**Administrative duties**
- Accurately enter and record job data in the TNT Tree CRM software.
- Invoice completed work, record payments, and follow up on overdue accounts
- Coordinate with Sales and Production to ensure efficient work flow.
- Coordinate with outside agencies (Hydro, Call Before You Dig, etc.) as required
- Record timesheet data accurately
- Completion of any other tasks as required within the parameters of typical administrative work.

**Skills**:

- Time management
- Microsoft word or Google Docs (Excel and Google Sheets an asset)
- Effective interpersonal skills
- Communication skills required
- Ability to read and type proficiently (on average 60 WPM)
- Experience with all facets of customer service
- Effective with oral and written communication
- Prompt and proactive with estimate requests and inquiries
- Capable of handling and diffusing high stress situations
- Accuracy and attention to detail necessary, mínimal to no errors in collecting customer information and job details a must
- The ability to organize and coordinate tasks in a timely manner
- CRM experience (any) and familiarity with collecting information an asset
- Ability to effectively work independently and keep on track with daily/weekly tasks as required necessary

**Physical Requirements**:

- Ability to sit for long periods at a time in front of a computer

**Experience**:

- 2+ Years in administrative assistance preferred.
- Remote work from home, ability to work independently and consistently required.
- 1+ year customer service experience required.
- **Training will be provided in use of our CRM and general field of work.**_

**Education**:

- High school or equivalent required
- Administrative Assistant certification an asset.

**Job Types**: Full-time, Fixed term contract

**Salary**: $865.38 per week

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Education**:

- Secondary School (preferred)

Work Location: Hybrid remote in Winnipeg, MB R3T 3G7

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