End User Specialist

5 months ago

Vaughan, Canada ASSA ABLOY Full time

We are currently seeking an **End User Specialist** for the Central Canada region.

**Job Summary**

As an **End User Specialist**, you’ll educate, support, and build an ASSA ABLOY business relationship with targeted End-users, generating brand acceptance and sustainable sales growth throughout the region.

You’re a sales professional who enjoys relationship building and technical solution-selling within commercial construction and multiple vertical markets. You’ll concentrate on gaining approval for the products represented by Door Solutions Canada including architectural door hardware, electro-mechanical and hollow metal solutions. You’ll report directly to the Regional Director of Sales with primary focus on Government/Municipalities, Critical Infrastructure, Financial, Commercial/Industrial, Property Management and any other strategic channels within Central Ontario.

**Your Key Responsibilities**
- Establish relationships with our existing user base.
- Manage a sales territory including developing all of our sales plans.
- Sell opening solutions as a consultant using a communicative approach for a diverse audience including decision makers and influencers (locksmiths, facility managers, security, IT networking managers and executives)
- Develop plans on how to establish account relationships and develop a business plan for each account resulting in increased sales.
- Identify new product/business opportunities based on customer needs.
- Establish a network of clients, developing relationships.
- Produce and follow-up on quotations, leads and conducting frequent sales presentations.
- Help develop a sales direction and market strategy.
- Be responsive and attentive to all customer needs and help resolve any issues or concerns.
- Provide one-on-one or group training.
- Attend trade shows and travel.
- Provide accurate activity reporting using available corporate reporting tools.
- Work collaboratively with other team members with end-users, architects, distribution, channel partners and specification goals
- Other responsibilities as assigned.

**Your Education and Experience**
- Five (5) years sales experience, preferably in the door security or related industry
- Post-secondary education in a related field
- Experience selling opening solutions as a consultant.

**Your Key Competencies**
- Experienced with planning, selling, marketing, contract management, decision-making and creative problem-solving skills.
- Excellent negotiation skills with sales leadership qualities
- Experienced with building business relationships with customers.
- Strong time management skills and the ability to work in a fast-paced environment.
- Detail-oriented with the ability to analyze and identify sales opportunities, troubleshoot, and resolve customer issues.
- Listening skills: An ability to listen to and understand a customer's issues/needs and then translate this to action plan.
- Excellent communication and interpersonal skills with experience working collaboratively in a team environment.
- Experience with electromechanical hardware and hollow metal doors and frames are definite assets.

**Physical Demands and Working Conditions**:

- Ability to lift and carry up to 50 lbs of sample and display material for sales presentations.
- Ability to travel within the assigned territory up to 90% of the time.
- Ability to travel across Canada and occasionally into the U.S. (for training & trade shows)
- Valid drivers’ license in good standing

**We are the ASSA ABLOY Group**
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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