Enterprise Dynamics Solutions Specialist

2 weeks ago


Vaughan, Ontario, Canada Mircom Group of Companies Full time

Mircom Group of Companies is a leading provider of intelligent building and life safety solutions. Founded in 1991, the company has established itself as North America's largest independent designer, manufacturer, and distributor of fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.

As an Enterprise Dynamics Solutions Specialist at Mircom, you will play a crucial role in understanding and translating business needs into functional requirements for our Dynamics 365 systems. You will collaborate closely with stakeholders, including business users and IT teams, to ensure our D365 solutions effectively support business objectives and drive operational excellence.

Key Responsibilities:
  • Work with business stakeholders to gather, analyze, and document business requirements.
  • Translate these requirements into functional specifications for Dynamics 365 solutions.
  • Leverage your knowledge of Dynamics 365 (CRM/F&O) to provide functional support and guidance.
  • Configure D365 modules as needed to align with business processes.
  • Analyze existing business processes and workflows.
  • Design and recommend solutions within D365 to address business needs.
  • Develop training materials and conduct training sessions for end-users.
  • Assist in the planning and execution of D365 implementation projects.
  • Work with project managers to ensure timely delivery of solutions.
  • Coordinate and conduct testing of D365 solutions to ensure they meet the defined requirements and quality standards.
  • Maintain comprehensive documentation of business requirements, solution designs, and process workflows.

To be successful in this role, you will need to have a strong analytical mind, excellent problem-solving skills, and the ability to work collaboratively with various stakeholders. You should also have a proven track record of working with Microsoft Dynamics 365 and experience in business analysis.

We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience, plus benefits and opportunities for professional growth and development.

At Mircom Group of Companies, we are committed to providing a welcoming and inclusive work environment for all individuals with disabilities. We are an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, or any other grounds as outlined in the Ontario Human Rights Code.



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